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IBM Watson Discovery Reviews

Vendor: IBM
3.9 out of 5
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What is IBM Watson Discovery?

Watson Discovery is an award-winning enterprise search and AI search technology that breaks open data silos and retrieves specific answers to your questions while analyzing trends and relationships buried in enterprise data. Watson Discovery applies the latest breakthroughs in machine learning, including natural language processing capabilities, and is easily trained on the language of your domain. Unlike competitors, Watson Discovery can be deployed on any cloud or on-premises environment.

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IBM Watson Discovery is the #4 ranked solution in top Indexing and Search solutions. PeerSpot users give IBM Watson Discovery an average rating of 7.8 out of 10. IBM Watson Discovery is most commonly compared to Elastic Search: IBM Watson Discovery vs Elastic Search. IBM Watson Discovery is popular among the large enterprise segment, accounting for 72% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 34% of all views.
Buyer's Guide
Indexing and Search
March 2025
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IBM Watson Discovery mindshare

As of April 2025, the mindshare of IBM Watson Discovery in the Indexing and Search category stands at 4.5%, down from 4.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Indexing and Search
 
 
Key learnings from peers

Valuable Features

  • "The most valuable feature of IBM Watson Discovery is testing, mainly because the product applies conversational AI, which means I can ask questions to get the information I want from a specific test area."
  • "The most valuable features of IBM Watson Discovery are the integration with the rest of the Watson Suite and the Watson Assistant capability. If you use Watson Assistant, the ability for it to be able to determine the accuracy of your voice models and your voice response systems is a benefit."
  • "Being able to have some rules to extract the entities is valuable. The capability to crawl external sites and internal documents, and then draw internal information with external contents is also valuable."

Room for Improvement

  • "The pricing is an area for improvement in IBM Watson Discovery because the customer initially used the free version. Still, when he needed more questions and documents, he had to move to a different version, which was paid and cost $500 per month. That change in pricing made my company lose many customers."
  • "The support from IBM Watson Discovery is good but could improve to make it great."
  • "It needs a lot of memory. Our index is very big. It is around 100 gigabytes. So, we need more than 100 gigabytes of memory to use Watson."

Pricing

  • "IBM Watson Discovery is an expensive product."
  • "Cost-wise, it is very reasonable because it is cloud-based."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Indexing and Search Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Computer Software Company
34%
Government
17%
University
10%
Financial Services Firm
10%
Energy/Utilities Company
5%
Manufacturing Company
3%
Educational Organization
3%
Pharma/Biotech Company
3%
Construction Company
2%
Non Profit
2%
Outsourcing Company
2%
Engineering Company
2%
Real Estate/Law Firm
2%
Retailer
2%
Hospitality Company
2%
Logistics Company
2%

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IBM Watson Discovery customers

Prudential, Bradesco, Woodside

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