Manager at a manufacturing company with 1,001-5,000 employees
Real User
Top 5
2023-05-11T15:42:00Z
May 11, 2023
Exception handling activities within INTELLIBOT need to improve. While working with the platform, there were instances where the bot went to a different flow than intended, even when it was supposed to decide between true and false. A couple of times, we noticed that some bugs caused the bot to go in the wrong flow. So, the aforementioned areas are to be considered for improvement in the solution.
The trigger actions need to be more robust. There could be email-based triggers or file-monitoring triggers as well. The orchestrator is a legacy build. It's a bit old. They could improve the orchestrator and update it to be more user-friendly and offer more credential sections. The solution can be expensive.
The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now. It can introduce strong features like automation anywhere. For example, if I want to work with Queue, with the automation anywhere feature, there are fewer steps to be followed compared to telecom. Since INTELLIBOT needs extra steps and commands, this thing can be made easy. This should be improved in the next release.
The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from.
Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.
Exception handling activities within INTELLIBOT need to improve. While working with the platform, there were instances where the bot went to a different flow than intended, even when it was supposed to decide between true and false. A couple of times, we noticed that some bugs caused the bot to go in the wrong flow. So, the aforementioned areas are to be considered for improvement in the solution.
The trigger actions need to be more robust. There could be email-based triggers or file-monitoring triggers as well. The orchestrator is a legacy build. It's a bit old. They could improve the orchestrator and update it to be more user-friendly and offer more credential sections. The solution can be expensive.
The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now. It can introduce strong features like automation anywhere. For example, if I want to work with Queue, with the automation anywhere feature, there are fewer steps to be followed compared to telecom. Since INTELLIBOT needs extra steps and commands, this thing can be made easy. This should be improved in the next release.
The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from.
I would like to see the cognitive marketing platform improved.