INTELLIBOT's key features are diverse, including end-to-end automation, IntelliCapture for document handling, easy usability with minimal coding, and seamless Citrix integration. Users value the drag-and-drop visual editor, parallel activity execution, in-built machine learning for document classification, and AI-based email intelligence. The studio offers a user-friendly interface similar to other RPA tools, enabling role-based access without extra charges. Automation replay and custom form creation are appreciated, supported by a strong community and scalability.
- "The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."
- "The replay of the automation is an awesome feature."
- "For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."
INTELLIBOT needs improvement in reducing its dependency on scripts and enhancing built-in libraries. Documentation is lacking, and its Java and OCR interactions pose challenges. The development process can disrupt automation, and features like automation anywhere are more efficient. Its orchestration system is outdated and expensive. INTELLIBOT struggles with user-friendliness, extensive logging impacts performance, and the reporting system is problematic. Exception handling requires refinement, as it sometimes directs bots towards unintended flows.
- "A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."
- "Has limited functionality and uses extensive resources."
- "The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."
