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Appian RPA vs INTELLIBOT comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Appian RPA
Ranking in Robotic Process Automation (RPA)
19th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
Process Automation (24th)
INTELLIBOT
Ranking in Robotic Process Automation (RPA)
17th
Average Rating
7.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Featured Reviews

MikahSellers - PeerSpot reviewer
Efficient automation with substantial ROI and innovative UI enhancements
We were automating customer experience workflows for the contact center, including systems like CRM, service desk solutions, CCaaS solutions, and pulling data from ERPs It allowed us to reduce the level of effort to complete contact processes from one hundred fifty seconds to ninety seconds,…
Asvinth Saravanan - PeerSpot reviewer
Has limited functionality, logging uses extensive resources; automation replay is great
This solution is not very user-friendly and I would not recommend it for robotic platforms. It has limited functionality and the logging takes over 1,000 GB. As a result, each year we need to increase the size of the database and create a workaround by archiving logs. It impacts performance and is a significant pain point for us. The logging is not user-friendly from an architect's perspective. The reporting is a mess in INTELLIBOT, even the developers are struggling to identify the issues and there are also problems when there are two cases hitting the queue.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Appian RPA is super easy to use, offering low code, no code capabilities."
"There's a helpful community available through the portal."
"It is a stable product. We have been using it for 15 months now, and there have been no issues."
"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."
"This solution is easy to use and requires little coding knowledge."
"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."
"The replay of the automation is an awesome feature."
"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."
 

Cons

"There are not any areas that need improvement off the top of my head."
"I would like to see the cognitive marketing platform improved."
"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."
"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."
"The trigger actions need to be more robust."
"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."
"Has limited functionality and uses extensive resources."
"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."
 

Pricing and Cost Advice

Information not available
"The solution requires a license and we purchased one annually. We were satisfied with the price."
"It is quite cheap. In the year 2019, it was $1000 for a year."
"At the time, one license was $5,000 USD. If we needed to negotiate for more licenses, we could negotiate a bit on the price."
"INTELLIBOT with the DPA costs approximately $1,500 USD."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
28%
Financial Services Firm
15%
Manufacturing Company
13%
Real Estate/Law Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Appian RPA?
I didn't handle payments or costs. We recommended infrastructure stacks to our clients, who implemented them, and we provided ongoing consulting services.
What needs improvement with Appian RPA?
There are not any areas that need improvement off the top of my head. It has been 18 months since I worked with the environment, and they've made UI enhancements and implemented AI, including featu...
What is your primary use case for Appian RPA?
We were automating customer experience workflows for the contact center, including systems like CRM, service desk solutions, CCaaS solutions, and pulling data from ERPs.
What do you like most about INTELLIBOT?
The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market.
What is your experience regarding pricing and costs for INTELLIBOT?
It is quite cheap. In the year 2019, it was $1000 for a year.
What needs improvement with INTELLIBOT?
Exception handling activities within INTELLIBOT need to improve. While working with the platform, there were instances where the bot went to a different flow than intended, even when it was suppose...
 

Comparisons

 

Also Known As

Jidoka RPA
No data available
 

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Overview

 

Sample Customers

empark, talan, liverpool, ayesa, aeromexico, teknei
Information Not Available
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: November 2024.
816,660 professionals have used our research since 2012.