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Appian RPA vs UiPath comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Appian RPA
Ranking in Robotic Process Automation (RPA)
19th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
1
Ranking in other categories
Process Automation (25th)
UiPath
Ranking in Robotic Process Automation (RPA)
1st
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
815
Ranking in other categories
No ranking in other categories
 

Featured Reviews

MikahSellers - PeerSpot reviewer
Efficient automation with substantial ROI and innovative UI enhancements
We were automating customer experience workflows for the contact center, including systems like CRM, service desk solutions, CCaaS solutions, and pulling data from ERPs It allowed us to reduce the level of effort to complete contact processes from one hundred fifty seconds to ninety seconds,…
NicolasSandros - PeerSpot reviewer
Has a lot of use cases, great automation capabilities, and helpful support
I'd rate the initial setup eight out of ten. It's pretty easy to implement. We use Azure Virtual Machines to deploy the robots and usually use a lot of the Azure services in conjunction with the robots. The cloud is on UiPath's automation cloud. That's where we have our servers - to manage the robust deployed data on multiple virtual machines. In terms of maintenance, there are always releases and updates, and then you can usually design your own robots to watch over the other robots, which is really interesting. You have the flexibility to make your own monitoring; if it sees something wrong, you can enter a ticket and then dispatch it to the support team to respond to it. My whole developer team is involved in maintenance; however, I have specific support team members. There's 28 developers and seven support team members in that group.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Appian RPA is super easy to use, offering low code, no code capabilities."
"The most valuable feature of UiPath is document understanding. AI is also a valuable feature, as that is the current trend, so it's one of the most essential features of UiPath."
"UiPath has improved our organization; the primary difference introduced by the application of the UiPath tool is the speed of processing and accuracy in the data processing."
"The automation and the customization of the platform are the most valuable features."
"The low to no-code is by far the most valuable feature."
"Orchestrator is the most valuable feature."
"The process design work and the workflow management and the custom templates, those features are the most valuable to us right now."
"We use Task Capture all the time. We have a bank business analyst who uses it and teaches people how to use it. We're constantly getting process definition documents to review and add to our pipeline."
"UiPath has helped to make all of the internal business processes lighter, enabling my company to save costs in time and speed for all of them."
 

Cons

"There are not any areas that need improvement off the top of my head."
"The Academy classes could be improved. There should be a portal for use cases. There should be more business examples."
"There are some limitations like the UiPath Executor becoming stuck when running 10GB text files, which is something that really needs to be fixed."
"UiPath Studio could offer alternative coding methods. You could invoke the code with VB or C#, but I'm unfamiliar with either of those languages, and I don't have time to explore them."
"The user interface needs a little bit of improvement in terms of performance. Sometimes, it slows down, but it depends on the OS that you have. If you are running it on Microsoft Windows, it is slower than on macOS or Linux."
"UiPath needs to improve its onboarding and operational excellence."
"There are some enhancements that can be made within Orchestrator, such as the addition of new dashboards that provide us insights into processes that are already running, which would help us a lot."
"A lot of the UiPath processes are capturing information from government websites. It's difficult to capture the correct format, so we need to use a third-party application to capture the information correctly. It would be better to have that capacity with UiPath, so we don't need another product."
"I've submitted feedback to UiPath, including a suggestion to improve the slow mainframe connection currently limited to a 300ms timeout."
 

Pricing and Cost Advice

Information not available
"UiPath is expensive."
"The licensing is very affordable, especially when you compare its benefits. I know that AI units are purchased separately. We are still trying to figure out how to track our usage and which tier or plan to go with, but overall, it is affordable in comparison to other options."
"I can estimate our licensing costs are approximately $100,000 USD per year."
"I think the pricing is reasonable. I don't think it's too much of a stretch, and I think it's where it should be."
"I'm aware of how UiPath's pricing compares to other tools, but it's hard because the offerings are different. It's not apples and oranges per se, but it's comparing an average tool to an excellent one. UiPath provides enormous value, so the licensing is justified."
"UiPath's licensing could be cheaper and more dynamic. The licensing can sometimes feel high, especially for smaller companies, but generally, the pricing is reasonable when considering the time saved and corresponding costs."
"UiPath changed the way that they do licensing, starting in 2022. Any partner that has status with them is now allowed to sell licenses, because UiPath itself does not sell licenses anymore."
"In the RPA industry at the moment and in automation in general, UiPath's pricing model is the most consistent. So, if you are looking at year-on-year growth and pricing, or even if you are comparing solutions, each vendor has their own take on how they are going to generate profits and expand their return on investment. By far, UiPath is the most consistent with their pricing. They make it quite clear what they set out to achieve with their pricing and product. That makes their product so much easier to design for, as you don't need to change your pricing and go back to clients every time that you introduce a new aspect into the solution."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Appian RPA?
I didn't handle payments or costs. We recommended infrastructure stacks to our clients, who implemented them, and we provided ongoing consulting services.
What needs improvement with Appian RPA?
There are not any areas that need improvement off the top of my head. It has been 18 months since I worked with the environment, and they've made UI enhancements and implemented AI, including featu...
What is your primary use case for Appian RPA?
We were automating customer experience workflows for the contact center, including systems like CRM, service desk solutions, CCaaS solutions, and pulling data from ERPs.
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work w...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...
 

Comparisons

 

Also Known As

Jidoka RPA
No data available
 

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Overview

 

Sample Customers

empark, talan, liverpool, ayesa, aeromexico, teknei
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: November 2024.
824,053 professionals have used our research since 2012.