Appian RPA vs UiPath comparison

Appian and UiPath are both solutions in the Robotic Process Automation (RPA) category. Appian is ranked #19 with an average rating of 9.0, while UiPath is ranked #1 with an average rating of 8.7. Appian holds a 0.3% mindshare in RPA, compared to UiPath’s 24.5% mindshare. Additionally, 100% of Appian users are willing to recommend the solution, compared to 97% of UiPath users who would recommend it.

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Executive Summary

We performed a comparison between Appian RPA and UiPath based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: February 2025).

Buyer's Guide

Robotic Process Automation (RPA)

February 2025

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Helped 838,640 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Automate

Mindshare comparison

As of February 2025, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 1.3%, up from 1.0% compared to the previous year. The mindshare of Appian RPA is 0.3%, up from 0.2% compared to the previous year. The mindshare of UiPath is 24.5%, down from 26.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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MikahSellers

Partner at a non-tech company with 1-10 employees

Efficient automation with substantial ROI and innovative UI enhancements

We were automating customer experience workflows for the contact center, including systems like CRM, service desk solutions, CCaaS solutions, and pulling data from ERPs It allowed us to reduce the level of effort to complete contact processes from one hundred fifty seconds to ninety seconds,…

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Navinkumar Sadasivam.

Senior Software Engineer at Tata Consultancy

Reduces the cost of digital transformation and helps our client reduce their on-premises footprint

Building automation using UiPath is easy and in most cases can be done with a single click. There is no need to write coding. We can insert and delete columns or remove duplicate frames easily. We have already implemented a couple of solutions, one of which is a maintenance automation database. The users of the database want to send emails with attached files and other artifacts, and previously this was done manually. Each day, up to 300-500 items were manually processed by 50-60 people who would navigate to a separate application, search for the file, upload it, and send the email. This was a tedious task and accuracy and reliability were questionable, requiring manual verification. This process was repeated monthly for around 10,000-12,000 items, taking around 25-30 days to complete. We automated this process and provided a high-level solution initially, which was later built, bought, and deployed. The bot we created is capable of processing 900-950 items per day, meaning that all 10,000 items can be processed within eight to ten days. This reduces the processing time by one-third and the cost from 100 to around 12 months, as we only need three to four rotational shifts to monitor the bot. Sometimes the bot may disconnect or encounter issues beyond our control, but we address these promptly to reinstate the process. This is the work we are doing in our organization. End-to-end automation is a crucial aspect of completing tasks within the specified time frame. Clients do not want to wait for extended periods, such as a month or two, and prefer to see progress at least one-third or one-fourth of the way through. This ensures that clients are not preoccupied with a single task and can focus on improving their business while also increasing accuracy. UiPath aims to provide clients with a high return on investment from both the software build and business development perspectives. This is achieved by delivering effective solutions that meet clients' needs. We are satisfied with UiPath's community. Occasionally, we encounter some queries or doubts, such as whether we should use a particular feature or MAC code, or whether we can use a certain file. While we cannot always rely on direct support for such minor issues, we found that the UiPath community can be a helpful resource. We search for similar issues that other users may have faced and posted about, and we often find solutions to our questions in a timely manner. Overall, we find the UiPath community to be effective and useful. UiPath has helped our client reduce their on-premises footprint. This decision is purely based on the client's interests and has nothing to do with our personal or company interests. Generally, clients prefer cloud integration as they want their systems to be up and running 99.9 percent of the time. However, sometimes they may opt for on-premises solutions based on the CDRT of a particular application, which refers to the sensitivity of the data involved. We have some limited automation that deals with sensitive information, such as credit-related automation, which the client cannot access. In such cases, clients may prefer an on-premises solution, but overall, cloud integration is becoming more important. With the implementation of AI, we can utilize UiPath for automation, which is more dependable. UiPath reduces the cost of digital transformation. Our clients are highly satisfied with the nearly 99 percent reduction in human error achieved through the use of UiPath. This includes both individual and team errors. However, during the development phase, some human input was necessary to create rules for the bot to follow. Any potential issues were identified and resolved during testing by our IT and testing teams. Overall, our clients are pleased with the system's reliability and performance.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."

"Overall, the whole product is really nice and provides significant benefits."

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

"It gives us a central place to schedule tasks and run them distributed."

"The product effectively handles all the tasks we require."

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"I actually quite liked the no-coding functionality."

More Fortra's Automate pros

"Appian RPA is super easy to use, offering low code, no code capabilities."

"Just this year, we probably saved 45 million dollars, and the next year, it will be upwards of 80 million."

"We like using the prebuilt AI models in UiPath rather than creating our own AI models. We also found the UiPath Community very good."

"I like how easy it is to automate tasks and how time-efficient the product is."

"Screen scraping credentials of whatever features that it has. The robot can log into the system, scrape the data, and enter the data into the system. This eliminates a lot of the manual work that the team had to do, which has improved the performance. Our teams used to do a lot of data entry, and this repetitive work has been reduced. The same resource can now work on some high-end work."

"The most valuable features are the unattended bots. Initially, we are going to be looking at a number of attended bots in a pilot phase for our HR internal operations personnel. We are going to come in and try to remove tasks from their daily lives, such as ten minute tasks brought down to five seconds, or we could just completely eliminate them, making them unattended."

"I appreciate UiPath's ability to automate complex processes. It's the best thing. The Action Center, Document Understanding, AI Center, and all the other components of UI Path are also good. I prefer UiPath over other automation tools."

"The most valuable features are UI, web, and Excel automation, as well as the ability to package all of these in one software suite."

"The most valuable feature of UiPath is its usability. It's very easy to understand."

More UiPath pros

Cons

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."

"There is a lack of good development for artificial intelligence, such as machine learning."

"The documentation is not that great."

"Fortra's Automate is not as reliable as I would like it to be."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"The solution has a very weak knowledge base."

"The OCR for Hebrew text needs to be improved."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

More Fortra's Automate cons

"There are not any areas that need improvement off the top of my head."

"The cost of full deployment is high and there is room for improvement."

"UiPath should expand its coding options and reduce its dependency on third-party resources. There should also be more flexible licenses for smaller businesses. It's hard for small companies to estimate the cost of adding users in their final budgets. UiPath could also improve error handling and capture a little more information about the execution of your processes."

"Most of our automations have been without a user interface and we need the ability to interact with users directly."

"I don't know if it's UiPath as much as just what we do is really complicated. Even the consultants that we've used with UiPath, even they've said, wow, this is very difficult what you guys do. There are a lot of moving parts, so it's not as much of a UiPath problem in terms of limitations. It's just our own processes."

"Excel automation and OCR require enhancements."

"One improvement that could be made is in terms of keeping the documentation updated. Some of the online documentation is outdated. Because things are always changing, it is understandable that information becomes outdated pretty quickly, but sometimes, when you want to go use something, deploy something, or troubleshoot something, the documentation says, "Do this," but what it says to do no longer exists."

"While UiPath works super well with other applications and browsers and app pages that we use in the RedLINK wires, when it comes to experience, sometimes it doesn't detect what it's supposed to be doing as easily."

"UiPath's extensive built-in features, like communication mining, can be overwhelming to learn due to the sheer volume."

More UiPath cons

Pricing and Cost Advice

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"Once you buy the software, you just pay for the support for backend help."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

More Fortra's Automate pricing and cost advice

Information not available

"I understand that initially, businesses or clients might perceive UiPath as expensive."

"The UiPath license is expensive."

"Licensing is quite complex, and sometimes that's true even when we have to explain it to our customers. There may not be a way to do it more simply."

"Compared to other automation tools, UiPath is expensive."

"Our licensing costs are around $40,000 a year."

"UiPath pricing is average."

"The pricing is fair."

"In India, where I am from, UiPath is expensive. But customers in other regions, like Europe or the US, will not find it so expensive."

More UiPath pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

14%

Healthcare Company

Manufacturing Company

No data available

Computer Software Company

16%

Financial Services Firm

14%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

We used the platform primarily for task automation, including transmitting EDR files. Additionally, we've utilized it...

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What is your experience regarding pricing and costs for Fortra Automate?

The starter pack was all we needed and was reasonable. Others were either more expensive or didn't do all that I want...

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What is your experience regarding pricing and costs for Appian RPA?

I didn't handle payments or costs. We recommended infrastructure stacks to our clients, who implemented them, and we ...

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What needs improvement with Appian RPA?

There are not any areas that need improvement off the top of my head. It has been 18 months since I worked with the e...

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What is your primary use case for Appian RPA?

We were automating customer experience workflows for the contact center, including systems like CRM, service desk sol...

See all answers

Best RPA tools for IBM iSeries

I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...

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RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...

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How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...

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Comparisons

Microsoft Power Automate vs Fortra's Automate

Compared 50% of the time

Automation Anywhere vs Fortra's Automate

Compared 8% of the time

Blue Prism vs Fortra's Automate

Compared 5% of the time

More Fortra's Automate Competitors

Blue Prism vs Appian RPA

Compared 44% of the time

More Appian RPA Competitors

Microsoft Power Automate vs UiPath

Compared 28% of the time

Blue Prism vs UiPath

Compared 14% of the time

Automation Anywhere vs UiPath

Compared 10% of the time

Pega Robotic Process Automation vs UiPath

Compared 6% of the time

HyperScience vs UiPath

Compared 2% of the time

More UiPath Competitors

Product Reports

Buyer's Guide

Fortra's Automate

February 2025

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Buyer's Guide

Robotic Process Automation (RPA)

February 2025

Download Appian RPA product report

Buyer's Guide

UiPath

January 2025

Download UiPath product report

Also Known As

HelpSystems Automate, Automate

Jidoka RPA

No data available

Overview

Fortra's Automate is predominantly used in HR and operational departments for automating reports, file manipulation, and data processing. Key uses include automating repetitive tasks, integrating PDFs and emails, running scripts, processing large data sets, transforming file formats, synchronizing databases, managing job schedules, and transferring files.

Users commend Fortra's Automate for its ease of implementation and user-friendly drag-and-drop interface, which requires minimal technical skills for efficient bot deployment. The software is appreciated for its effective scheduling tools, reliable integration capabilities, and a wide range of functions such as file interaction, secure file transfers, and extensive automation without the need for coding. Businesses achieve significant time savings and simplified processes, bolstered by continuous updates and robust customer support.

What are the key features?

Scheduling Tools: Enables precise control and timing for automation tasks
Integration Capabilities: Seamlessly connects with various systems and software
File Interaction: Comprehensive functions for file manipulation and transfer
Secure Transfers: Ensures data safety during file transfers
User-Friendly: Minimal technical skills needed for deployment and use

What benefits should you look for in reviews?

Ease of Implementation: Fast and simple setup process
Time Savings: Reduces time spent on repetitive tasks
Process Simplification: Streamlines complex workflows
Customer Support: Access to continuous support and updates

In various industries such as healthcare, transportation, and payroll, Fortra's Automate automates workflows like invoice generation, data retrieval, data uploading, and insurance eligibility checks, enhancing efficiency and accuracy for HR and operational tasks.

Fortra

Appian RPA seamlessly integrates with the comprehensive Appian Platform for process automation, offering an end-to-end solution for streamlining workflows and automating repetitive tasks. With features like the Universal RPA Task Recorder and the Low-code Appian Process Modeler, users can quickly build and deploy bots without extensive coding knowledge. Appian RPA ensures governance, dynamic exception handling, secure deployment, and scalability, enabling organizations to maintain automation integrity while efficiently managing digital workers across various environments. By leveraging Appian RPA alongside Appian IDP, AI, business rules, and API integrations, businesses can achieve seamless process automation and drive value quickly, optimizing workflows between humans, digital workers, and systems. With Appian's unified platform for change, organizations can accelerate digital innovation, enhance business efficiency, and create end-to-end automation solutions tailored to their specific needs.

Appian

UiPath is a user-friendly automation software that streamlines business processes by automating repetitive tasks. It offers extensive automation capabilities, seamless integration with other systems, and robust security measures.

Users appreciate its intuitive design, ease of use, and ability to automate complex workflows.

Its seamless integration with various applications ensures smooth data exchange and enhances workflow management, while strong security measures protect sensitive data and maintain compliance with industry standards.

UiPath

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

empark, talan, liverpool, ayesa, aeromexico, teknei

1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies

Buyer's Guide

Robotic Process Automation (RPA)

February 2025

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