INTELLIBOT vs UiPath comparison

ServiceNow and UiPath are both solutions in the Robotic Process Automation (RPA) category. ServiceNow is ranked #31 with an average rating of 6.3, while UiPath is ranked #1 with an average rating of 8.6. ServiceNow holds a 0.3% mindshare in RPA, compared to UiPath’s 23.8% mindshare. Additionally, 80% of ServiceNow users are willing to recommend the solution, compared to 97% of UiPath users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 4, 2024

UiPath and INTELLIBOT are competitors in the automation software market. UiPath holds an advantage due to better integration capabilities and a wider range of features, whereas INTELLIBOT is valued for user-friendly design and efficient automation processes.

Features: UiPath has an expansive activity library, integrated AI capabilities, and robust analytics. It offers automation options ideal for complex workflows. INTELLIBOT is known for streamlined task management, simplified scripting, and quick automation setup.

Ease of Deployment and Customer Service: UiPath supports cloud and on-premise deployments with responsive customer support backed by comprehensive documentation and community forums. INTELLIBOT provides straightforward deployment and an intuitive interface but lacks a robust support infrastructure. UiPath's deployment flexibility and support resources give it an edge.

Pricing and ROI: UiPath's initial setup costs are higher, but it is viewed to deliver significant ROI due to extensive features and capabilities. INTELLIBOT is cost-effective upfront, offering a lower entry barrier with quick returns on simpler automation projects. UiPath's richer feature set can lead to higher long-term ROI for complex needs.

To learn more, read our detailed INTELLIBOT vs. UiPath Report (Updated: January 2025).

Buyer's Guide

INTELLIBOT vs. UiPath

January 2025

Download the complete report

Helped 839,319 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Automate

Mindshare comparison

As of March 2025, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 1.3%, up from 1.0% compared to the previous year. The mindshare of INTELLIBOT is 0.3%, up from 0.2% compared to the previous year. The mindshare of UiPath is 23.8%, down from 26.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

Read full review

Renjith Raghunathan

RPA Team Lead Developer at Standard Chartered Bank

A solution that requires minimal efforts to run multiple activities at the same time

It would be helpful to add more documentation. Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values. This is an area that could be improved. If I were to add something that would make my life easier in a new release of INTELLIBOT, then it would be making improvements to the way it is interacting with Java. The only challenge with using INTELLIBOT is the way it works with OCR, which can make creating OCR icons very challenging. In addition, there may be challenges in using the Citrix environment.

Read full review

Navinkumar Sadasivam.

Senior Software Engineer at Tata Consultancy

Reduces the cost of digital transformation and helps our client reduce their on-premises footprint

Building automation using UiPath is easy and in most cases can be done with a single click. There is no need to write coding. We can insert and delete columns or remove duplicate frames easily. We have already implemented a couple of solutions, one of which is a maintenance automation database. The users of the database want to send emails with attached files and other artifacts, and previously this was done manually. Each day, up to 300-500 items were manually processed by 50-60 people who would navigate to a separate application, search for the file, upload it, and send the email. This was a tedious task and accuracy and reliability were questionable, requiring manual verification. This process was repeated monthly for around 10,000-12,000 items, taking around 25-30 days to complete. We automated this process and provided a high-level solution initially, which was later built, bought, and deployed. The bot we created is capable of processing 900-950 items per day, meaning that all 10,000 items can be processed within eight to ten days. This reduces the processing time by one-third and the cost from 100 to around 12 months, as we only need three to four rotational shifts to monitor the bot. Sometimes the bot may disconnect or encounter issues beyond our control, but we address these promptly to reinstate the process. This is the work we are doing in our organization. End-to-end automation is a crucial aspect of completing tasks within the specified time frame. Clients do not want to wait for extended periods, such as a month or two, and prefer to see progress at least one-third or one-fourth of the way through. This ensures that clients are not preoccupied with a single task and can focus on improving their business while also increasing accuracy. UiPath aims to provide clients with a high return on investment from both the software build and business development perspectives. This is achieved by delivering effective solutions that meet clients' needs. We are satisfied with UiPath's community. Occasionally, we encounter some queries or doubts, such as whether we should use a particular feature or MAC code, or whether we can use a certain file. While we cannot always rely on direct support for such minor issues, we found that the UiPath community can be a helpful resource. We search for similar issues that other users may have faced and posted about, and we often find solutions to our questions in a timely manner. Overall, we find the UiPath community to be effective and useful. UiPath has helped our client reduce their on-premises footprint. This decision is purely based on the client's interests and has nothing to do with our personal or company interests. Generally, clients prefer cloud integration as they want their systems to be up and running 99.9 percent of the time. However, sometimes they may opt for on-premises solutions based on the CDRT of a particular application, which refers to the sensitivity of the data involved. We have some limited automation that deals with sensitive information, such as credit-related automation, which the client cannot access. In such cases, clients may prefer an on-premises solution, but overall, cloud integration is becoming more important. With the implementation of AI, we can utilize UiPath for automation, which is more dependable. UiPath reduces the cost of digital transformation. Our clients are highly satisfied with the nearly 99 percent reduction in human error achieved through the use of UiPath. This includes both individual and team errors. However, during the development phase, some human input was necessary to create rules for the bot to follow. Any potential issues were identified and resolved during testing by our IT and testing teams. Overall, our clients are pleased with the system's reliability and performance.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

"The licensing of the product is very good. You only need to license it once and then you have it forever."

"The best feature of Automate is its ease of use, which is a major selling point."

"The product effectively handles all the tasks we require."

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."

"Overall, the whole product is really nice and provides significant benefits."

More Fortra's Automate pros

"There's a helpful community available through the portal."

"It is a stable product. We have been using it for 15 months now, and there have been no issues."

"The replay of the automation is an awesome feature."

"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."

"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."

"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."

"This solution is easy to use and requires little coding knowledge."

"The automated recording helps quite a bit. You record a complete business process along with human interactions to the desktop or web application. You can easily manipulate them. Once you are done, you have a complete recording of the interactions, which you can use to tweak your requirements."

"Excel, PDF, and email automation, as well as document understanding, task mining, and process mining, are valuable features of UiPath."

"We’ve improved our efficiency. Even just our cost analysis has been great. As we do new contracts, we know what it's going to cost exactly."

"Our teams are heavily using the integration service, especially following our cloud migration. We just finished our cloud migration, and having insights and program visibility is crucial for longevity. The robot fleet remains integral."

"The product helps us establish and maintain best practices while simplifying workflows."

"The user community is definitely useful."

"UiPath is a user-friendly solution."

"Is it easy to build automation using UiPath in comparison, to, for example, Blue Prism or Power Automate."

More UiPath pros

Cons

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"The OCR for Hebrew text needs to be improved."

"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."

"The documentation is not that great."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"Fortra's Automate is not as reliable as I would like it to be."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."

More Fortra's Automate cons

"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."

"I would like to see the cognitive marketing platform improved."

"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."

"Has limited functionality and uses extensive resources."

"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."

"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."

"The trigger actions need to be more robust."

"The OCR functionality for this solution could be improved. It should have a better capability to read unstructured documents. The next generation of OCR is ICR and UiPath does not have this. This would enable us to read and search through documents."

"Templates had to be created for different formats."

"Studio is a bit overwhelming in the beginning. They could get add some details, but not so many, into the foundation training. I've seen StudioX and loved the colors. Please get the colors into Studio. I loved the flow and that you got all these activities and colors too. It was so much easier. It was visually easier to understand where to click. It was really user-friendly."

"I would really like the ability to bring OCR connectors into Studio X, if possible. Right now we're only using OCR and Studio as that's where the plugins are available."

"I would like to see more integration with solutions, like SAP, especially because the biggest companies have a lot of SAP implementations going on. If they would have more packages to support native SAP activities or perform connectivity to some of those SAP clients in transaction codes, it would be awesome."

"One of the products where I would definitely see a need for improvement would be a Task Capture."

"What we have in mind in terms of what the robots could do for us is significantly more than what UiPath does now, but it takes more work. From my perspective, there is just a wide scope of implementation that goes beyond what we're starting right now. That is essentially the improvement."

"The solution should offer more AI-driven services that are outside of the finance industry."

More UiPath cons

Pricing and Cost Advice

"Once you buy the software, you just pay for the support for backend help."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"It comes with a package that costs approximately $20,000 USD per year."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

More Fortra's Automate pricing and cost advice

"The solution requires a license and we purchased one annually. We were satisfied with the price."

"INTELLIBOT with the DPA costs approximately $1,500 USD."

"At the time, one license was $5,000 USD. If we needed to negotiate for more licenses, we could negotiate a bit on the price."

"It is quite cheap. In the year 2019, it was $1000 for a year."

"The price of UiPath is comparatively higher than Selenium. Selenium is a free tool, and UiPath is quite expensive."

"The cost depends on how many licenses are needed and how bots are used. Right now there is no solution that is less expensive."

"I find UiPath a reasonably priced solution."

"UiPath's licensing could be cheaper and more dynamic. The licensing can sometimes feel high, especially for smaller companies, but generally, the pricing is reasonable when considering the time saved and corresponding costs."

"In the RPA industry at the moment and in automation in general, UiPath's pricing model is the most consistent. So, if you are looking at year-on-year growth and pricing, or even if you are comparing solutions, each vendor has their own take on how they are going to generate profits and expand their return on investment. By far, UiPath is the most consistent with their pricing. They make it quite clear what they set out to achieve with their pricing and product. That makes their product so much easier to design for, as you don't need to change your pricing and go back to clients every time that you introduce a new aspect into the solution."

"When it comes to back office licenses, why can't we have parallel processors running on one back office license? I understand the commercial aspect, but when you have servers and a node locked license, you should be able to use the license from different instances."

"The solution's pricing is fair."

"The price is reasonable, although Orchestrator is really costly. Not many organizations will be able to afford that, but without Orchestrator, you can't do bot management. It becomes pretty difficult. UiPath has to focus on orchestration pricing."

More UiPath pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.

See recommendations

839,319 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

14%

Healthcare Company

Manufacturing Company

Computer Software Company

35%

Financial Services Firm

14%

Manufacturing Company

Healthcare Company

Computer Software Company

16%

Financial Services Firm

14%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

See all answers

Which lesser known RPA vendor has the best chance at unseating today's market leaders?

Intellibot.io would be my suggestion. From DPA to RPA to cognitive model long to Chatbots to IOT they have come a lon...

See all answers

What do you like most about INTELLIBOT?

The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market.

See all answers

What is your experience regarding pricing and costs for INTELLIBOT?

It is quite cheap. In the year 2019, it was $1000 for a year.

See all answers

Best RPA tools for IBM iSeries

I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...

See all answers

RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...

See all answers

How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...

See all answers

Comparisons

Microsoft Power Automate vs Fortra's Automate

Compared 49% of the time

Automation Anywhere vs Fortra's Automate

Compared 8% of the time

Blue Prism vs Fortra's Automate

Compared 5% of the time

More Fortra's Automate Competitors

No data available

Microsoft Power Automate vs UiPath

Compared 28% of the time

Blue Prism vs UiPath

Compared 14% of the time

Automation Anywhere vs UiPath

Compared 11% of the time

Pega Robotic Process Automation vs UiPath

Compared 6% of the time

ElectroNeek vs UiPath

Compared 2% of the time

More UiPath Competitors

Product Reports

Buyer's Guide

Fortra's Automate

March 2025

Download Fortra's Automate product report

Buyer's Guide

INTELLIBOT

February 2025

Download INTELLIBOT product report

Buyer's Guide

UiPath

February 2025

Download UiPath product report

Also Known As

HelpSystems Automate, Automate

No data available

Overview

Fortra's Automate is predominantly used in HR and operational departments for automating reports, file manipulation, and data processing. Key uses include automating repetitive tasks, integrating PDFs and emails, running scripts, processing large data sets, transforming file formats, synchronizing databases, managing job schedules, and transferring files.

Users commend Fortra's Automate for its ease of implementation and user-friendly drag-and-drop interface, which requires minimal technical skills for efficient bot deployment. The software is appreciated for its effective scheduling tools, reliable integration capabilities, and a wide range of functions such as file interaction, secure file transfers, and extensive automation without the need for coding. Businesses achieve significant time savings and simplified processes, bolstered by continuous updates and robust customer support.

What are the key features?

Scheduling Tools: Enables precise control and timing for automation tasks
Integration Capabilities: Seamlessly connects with various systems and software
File Interaction: Comprehensive functions for file manipulation and transfer
Secure Transfers: Ensures data safety during file transfers
User-Friendly: Minimal technical skills needed for deployment and use

What benefits should you look for in reviews?

Ease of Implementation: Fast and simple setup process
Time Savings: Reduces time spent on repetitive tasks
Process Simplification: Streamlines complex workflows
Customer Support: Access to continuous support and updates

In various industries such as healthcare, transportation, and payroll, Fortra's Automate automates workflows like invoice generation, data retrieval, data uploading, and insurance eligibility checks, enhancing efficiency and accuracy for HR and operational tasks.

Fortra

Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.

ServiceNow

UiPath is a user-friendly automation software that streamlines business processes by automating repetitive tasks. It offers extensive automation capabilities, seamless integration with other systems, and robust security measures.

Users appreciate its intuitive design, ease of use, and ability to automate complex workflows.

Its seamless integration with various applications ensures smooth data exchange and enhances workflow management, while strong security measures protect sensitive data and maintain compliance with industry standards.

UiPath

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Information Not Available

1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies

Buyer's Guide

INTELLIBOT vs. UiPath

January 2025

Free Report: INTELLIBOT vs. UiPath

Find out what your peers are saying about INTELLIBOT vs. UiPath and other solutions. Updated: January 2025.

DOWNLOAD NOW

839,319 professionals have used our research since 2012.

See our INTELLIBOT vs. UiPath report.

See our list of best Robotic Process Automation (RPA) vendors.

We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.