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INTELLIBOT vs SAP Intelligent RPA comparison

ServiceNow and SAP are both solutions in the Robotic Process Automation (RPA) category. ServiceNow is ranked #17 with an average rating of 7.0, while SAP is ranked #14 with an average rating of 7.0. ServiceNow holds a 0.3% mindshare in RPA, compared to SAP’s 1.6% mindshare. Additionally, 80% of ServiceNow users are willing to recommend the solution, compared to 87% of SAP users who would recommend it.
INTELLIBOT
Read 7 INTELLIBOT reviews
  • 499 Views
  • 190 Comparison Views
80% willing to recommend
SAP Intelligent RPA
Read 8 SAP Intelligent RPA reviews
  • 882 Views
  • 638 Comparison Views
87% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 4, 2024

SAP Intelligent RPA and INTELLIBOT are competing automation tools designed to enhance business processes. SAP Intelligent RPA has the upper hand due to its extensive feature set and scalability, while INTELLIBOT offers a more appealing pricing model.

Features: SAP Intelligent RPA includes advanced process automation, integration with SAP tools, and robust analytics capabilities. It supports both attended and unattended automation with features like Orchestration and Job Factory. INTELLIBOT provides ease of automation for non-technical users, quick process mapping, and intuitive drag-and-drop interface for AI and email intelligence.

Room for Improvement: SAP Intelligent RPA could improve its cost-effectiveness and simplify its initial setup for smaller businesses. It may also benefit from enhanced user task simplification features. INTELLIBOT may improve its integration capabilities with diverse systems, expand its analytics functionalities, and provide more advanced process automation features.

Ease of Deployment and Customer Service: SAP Intelligent RPA offers smoother cloud-based deployment backed by extensive SAP support resources, advantageous for large-scale implementations. INTELLIBOT is noted for its straightforward installation process and direct support channels, suitable for organizations seeking simplicity and immediate assistance.

Pricing and ROI: SAP Intelligent RPA involves higher initial costs but offers substantial long-term ROI through its scalable and integrative advantages. INTELLIBOT is recognized for its lower upfront costs and fast ROI, providing cost-effective solutions with a focus on simplicity and immediate financial benefits.

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Buyer's Guide
INTELLIBOT vs. SAP Intelligent RPA
December 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.5
INTELLIBOT's Indian customer service is praised for effective support, though post-acquisition delays affect response times and troubleshooting.
Sentiment score
7.3
SAP Intelligent RPA offers responsive, high-quality customer service and technical support, though some prefer Contextor for cost efficiency.
 

Scalability Issues

Sentiment score
6.7
INTELLIBOT is scalable and flexible, supporting custom plugins for enterprise automation with potential for increased user adoption.
Sentiment score
7.5
SAP Intelligent RPA is scalable for large companies but less suited for startups, efficiently handling numerous users and scenarios.
 

Stability Issues

Sentiment score
7.6
INTELLIBOT is stable with minimal downtime, improved licensing, and rare issues despite necessary updates requiring reinstallation.
No sentiment score available
 

Room For Improvement

INTELLIBOT needs enhancements in cognitive marketing, scripting reduction, documentation, Java interaction, and improved user-friendliness and performance.
 

Setup Cost

INTELLIBOT offers a cost-effective automation solution, with annual licensing starting at $1,500, appealing to budget-conscious enterprises.
SAP Intelligent RPA offers SaaS pricing based on usage, providing competitive, adaptable, and economical options for enterprises over time.
 

Valuable Features

INTELLIBOT provides scalable, cost-effective automation with features like document scanning, AI integration, and easy user management across platforms.
SAP Intelligent RPA offers flexible integration, ease of use, and robust automation features, supporting languages, templates, and strong CRM/API management.
 

Categories and Ranking

INTELLIBOT
Ranking in Robotic Process Automation (RPA)
17th
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
SAP Intelligent RPA
Ranking in Robotic Process Automation (RPA)
14th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Robotic Process Automation (RPA) category, the mindshare of INTELLIBOT is 0.3%, up from 0.2% compared to the previous year. The mindshare of SAP Intelligent RPA is 1.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Asvinth Saravanan - PeerSpot reviewer
Has limited functionality, logging uses extensive resources; automation replay is great
This solution is not very user-friendly and I would not recommend it for robotic platforms. It has limited functionality and the logging takes over 1,000 GB. As a result, each year we need to increase the size of the database and create a workaround by archiving logs. It impacts performance and is a significant pain point for us. The logging is not user-friendly from an architect's perspective. The reporting is a mess in INTELLIBOT, even the developers are struggling to identify the issues and there are also problems when there are two cases hitting the queue.
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Keerthana Jayathran - PeerSpot reviewer
Offers integration of the document extraction service into SAP ALC, enabling the direct upload and extraction of details
I found that SAP Intelligent RPA can be somewhat unstable when using SAP GUI. When we upgraded from SAP GUI version 7.50 to version 7.70, we had to update our SAP Intelligent RPA screens even though the screens were the same. This was difficult and time-consuming. The one I would like to see is in context with the screens, if they are using the same SAP UI, and if it updates, it should not be changed. At least it should be able to identify the screen. There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, what the reason is, or what the criteria we are missing to add. A proper error message would be helpful.
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Top Industries

By visitors reading reviews
Computer Software Company
27%
Financial Services Firm
15%
Manufacturing Company
13%
Real Estate/Law Firm
5%
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
10%
Energy/Utilities Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which lesser known RPA vendor has the best chance at unseating today's market leaders?
Intellibot.io would be my suggestion. From DPA to RPA to cognitive model long to Chatbots to IOT they have come a long way since inception. Within the short time they have rose to the top contende...
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What do you like most about INTELLIBOT?
The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market.
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What is your experience regarding pricing and costs for INTELLIBOT?
It is quite cheap. In the year 2019, it was $1000 for a year.
See all answers
What do you like most about SAP Contextor?
The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.
See all answers
What is your experience regarding pricing and costs for SAP Contextor?
The pricing for SAP Intelligent RPA operates on a model that considers power usage and transactions per job. It is adaptable based on the number of cases and the specific needs of our business. The...
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What needs improvement with SAP Contextor?
The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would be really good. Even a flat rate kind of licensing model would be good, where, fo...
See all answers
 

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Compared 5% of the time
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Product Reports

Buyer's Guide
INTELLIBOT
December 2024
INTELLIBOT reportDownload INTELLIBOT product report
Buyer's Guide
SAP Intelligent RPA
December 2024
SAP Intelligent RPA reportDownload SAP Intelligent RPA product report
 

Also Known As

No data available
SAP Contextor, Contextor
 

Learn More

ServiceNow
Video not available
SAP
 

Overview

Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

 

Sample Customers

Information Not Available
BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour
Buyer's Guide
INTELLIBOT vs. SAP Intelligent RPA
December 2024
Free Report: INTELLIBOT vs. SAP Intelligent RPA
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