Automation Anywhere vs INTELLIBOT comparison

Automation Anywhere and ServiceNow are both solutions in the Robotic Process Automation (RPA) category. Automation Anywhere is ranked #2 with an average rating of 8.3, while ServiceNow is ranked #28 with an average rating of 7.0. Automation Anywhere holds a 10.4% mindshare in RPA, compared to ServiceNow’s 0.3% mindshare. Additionally, 95% of Automation Anywhere users are willing to recommend the solution, compared to 80% of ServiceNow users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Automation Anywhere and INTELLIBOT are key players in the robotic process automation space. Automation Anywhere holds an advantage in pricing and support, while INTELLIBOT is preferred for its extensive features.

Features: Automation Anywhere provides advanced analytics, bot creator tools, and cognitive capabilities, while INTELLIBOT offers AI-driven automation and seamless integration. Automation Anywhere is strong in analytics, whereas INTELLIBOT is known for intuitive AI-enhanced automation.

Room for Improvement: Automation Anywhere could improve its modular functionality and coding flexibility. INTELLIBOT can enhance its cloud capabilities, expand on AI features, and offer more comprehensive training resources for users.

Ease of Deployment and Customer Service: Automation Anywhere offers cloud-based deployment, which provides scalability along with robust customer support and training. INTELLIBOT offers an easy setup with its on-premise model and provides a quick implementation process.

Pricing and ROI: Automation Anywhere involves a higher initial cost but provides significant ROI due to scalability and support. INTELLIBOT offers a cost-effective setup with good ROI, emphasizing efficient automation processes.

To learn more, read our detailed Automation Anywhere vs. INTELLIBOT Report (Updated: March 2025).

Buyer's Guide

Automation Anywhere vs. INTELLIBOT

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of Automation Anywhere is 10.4%, down from 14.1% compared to the previous year. The mindshare of INTELLIBOT is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Vatsal Mehta

Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.

Accommodates diverse use cases and effectively meets customer requirements

AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.

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Renjith Raghunathan

RPA Team Lead Developer at Standard Chartered Bank

A solution that requires minimal efforts to run multiple activities at the same time

It would be helpful to add more documentation. Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values. This is an area that could be improved. If I were to add something that would make my life easier in a new release of INTELLIBOT, then it would be making improvements to the way it is interacting with Java. The only challenge with using INTELLIBOT is the way it works with OCR, which can make creating OCR icons very challenging. In addition, there may be challenges in using the Citrix environment.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The licensing of the product is very good. You only need to license it once and then you have it forever."

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

"We have found the pricing to be very reasonable."

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"I find the ease of use from a programming perspective very valuable."

"The pricing is excellent. I would give them perfect marks in that regard."

More Automate pros

"Automation Anywhere is a ten out of ten."

"This solution is easy to use and generates a quick response."

"AA improves process consistency and reduces human error."

"It has drag-and-drop features, which makes it very fast for us to gather the required data."

"A project that we automated: A person used to spend about eight to twelve hours every week to finish the process. The bot finishes it in half an hour. Now, the person just reviews it, then passes along the information. This has helped our organization because originally EMEA and APAC would not receive the files the same day that they were processed. But because the bot only takes a half an hour, everyone can now receive the files on the same day."

"Automation Anywhere's error handling is its most valuable feature. It sends you an email when there's an error and helps you find the cause quickly. It walks you through exactly how you should handle it."

"They have an AI platform with GenAI implemented to help us generate anything that is necessary for automation."

"Automation Anywhere has improved our company a lot. The SLA of some tasks that we need to deliver to some clients has improved greatly."

More Automation Anywhere pros

"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."

"It is a stable product. We have been using it for 15 months now, and there have been no issues."

"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."

"This solution is easy to use and requires little coding knowledge."

"There's a helpful community available through the portal."

"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."

"The replay of the automation is an awesome feature."

Cons

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."

"It's possible that they could use a stronger community for seeking guidance and help."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."

More Automate cons

"I would like to use VB.NET native code inside of Automation Anywhere."

"We are having trouble creating a reliable and stable situation in our environment."

"Applications like Microsoft Power Automate do have zero-code systems. I've not done much research on Automtin Anywhere in comparison. However, if Automation Anywhere could also have something of that sort, that would be a game changer."

"While exporting a package, an option to de-select all the depending/referenced files should be available. Currently, it only allows for selecting all the files. Also, the views should be re-sizable as they are currently a fixed width. This would enable to view long file names easily eliminating any chances of exporting the wrong file."

"Overall improvement is needed for non-technical users who face challenges with how to use it and how to perform more tasks."

"The object cloning that exists cannot capture 80 percent of the objects that we need it to capture."

"Their bot runners could be made to handle multiple payloads at the same time because if I want to run multiple parallel operations, the number of bot runners that I have to buy just keeps increasing. It is adding to the cost. However, there is a possibility that we don't need that many bot runners, and we can run multiple operations in a bot runner. This would be a great addition to have."

"I would like the support to be faster. Their response time is one to two days. Their customer care could be faster."

More Automation Anywhere cons

"I would like to see the cognitive marketing platform improved."

"The trigger actions need to be more robust."

"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."

"Has limited functionality and uses extensive resources."

"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."

"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."

"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."

Pricing and Cost Advice

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"It comes with a package that costs approximately $20,000 USD per year."

"Once you buy the software, you just pay for the support for backend help."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

More Automate pricing and cost advice

"We have seen ROI in terms of cost and time with a couple of our projects."

"There may be room for the product to be more competitively priced to excel in the market."

"Subscription for Automation Anywhere (AA) is paid yearly."

"My understanding is that the license cost of Automation Anywhere is more reasonable than UiPath and Blue Prism."

"The pricing strategy for us is one license for development. It is more complicated than that depending on the options you choose."

"Annual licensing costs would be about $100,000."

"There is a free trial so that they can get an overview, and there are different licenses that are very affordable and can suit every business model."

"We brought onshore a lot of what we were doing offshore, saving our company close to $20 million."

More Automation Anywhere pricing and cost advice

"The solution requires a license and we purchased one annually. We were satisfied with the price."

"It is quite cheap. In the year 2019, it was $1000 for a year."

"INTELLIBOT with the DPA costs approximately $1,500 USD."

"At the time, one license was $5,000 USD. If we needed to negotiate for more licenses, we could negotiate a bit on the price."

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Computer Software Company

16%

Financial Services Firm

15%

Manufacturing Company

10%

Healthcare Company

Computer Software Company

32%

Financial Services Firm

15%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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Which lesser known RPA vendor has the best chance at unseating today's market leaders?

Intellibot.io would be my suggestion. From DPA to RPA to cognitive model long to Chatbots to IOT they have come a lon...

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What do you like most about INTELLIBOT?

The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market.

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What needs improvement with INTELLIBOT?

Exception handling activities within INTELLIBOT need to improve. While working with the platform, there were instance...

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Comparisons

Microsoft Power Automate vs Automate

Compared 43% of the time

UiPath vs Automate

Compared 38% of the time

Blue Prism vs Automate

Compared 6% of the time

VisualCron vs Automate

Compared 5% of the time

More Automate Competitors

Microsoft Power Automate vs Automation Anywhere

Compared 31% of the time

UiPath vs Automation Anywhere

Compared 22% of the time

Blue Prism vs Automation Anywhere

Compared 10% of the time

Python RPA vs Automation Anywhere

Compared 6% of the time

Tricentis Tosca vs Automation Anywhere

Compared 4% of the time

More Automation Anywhere Competitors

UiPath vs INTELLIBOT

Compared 100% of the time

More INTELLIBOT Competitors

Product Reports

Buyer's Guide

Automate

March 2025

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Buyer's Guide

Automation Anywhere

March 2025

Download Automation Anywhere product report

Buyer's Guide

INTELLIBOT

March 2025

Download INTELLIBOT product report

Also Known As

HelpSystems Automate, Automate

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.

Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.

What are Automation Anywhere's key features?

Ease of Use: Offers a user-friendly platform that allows straightforward automation of processes for non-technical users.
Advanced Bots: Includes MetaBot and IQ Bot for complex automation tasks.
Integration: Seamlessly integrates with business applications for smooth operations.
Security: Features like credential vault ensure robust data protection.
Scalability: Provides flexibility and scalability for expanding automation needs.

What benefits and ROI should users look for?

Efficiency: Automates repetitive tasks, enhancing process efficiency.
Accuracy: Improves accuracy in operations like finance and HR.
Scalability: Offers scalable solutions for growing enterprises.
Cost Reduction: Reduces operational costs by streamlining processes.
Flexibility: Adapts to various industry requirements allowing broad implementation.

In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.

Automation Anywhere

Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.

ServiceNow

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Information Not Available

Buyer's Guide

Automation Anywhere vs. INTELLIBOT

March 2025

Free Report: Automation Anywhere vs. INTELLIBOT

Find out what your peers are saying about Automation Anywhere vs. INTELLIBOT and other solutions. Updated: March 2025.

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