Automation Anywhere vs INTELLIBOT comparison

Automation Anywhere and ServiceNow are both solutions in the Robotic Process Automation (RPA) category. Automation Anywhere is ranked #3 with an average rating of 8.3, while ServiceNow is ranked #17 with an average rating of 7.0. Automation Anywhere holds a 11.4% mindshare in RPA, compared to ServiceNow’s 0.3% mindshare. Additionally, 95% of Automation Anywhere users are willing to recommend the solution, compared to 80% of ServiceNow users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Automation Anywhere and INTELLIBOT are key players in the robotic process automation space. Automation Anywhere holds an advantage in pricing and support, while INTELLIBOT is preferred for its extensive features.

Features: Automation Anywhere provides advanced analytics, bot creator tools, and cognitive capabilities, while INTELLIBOT offers AI-driven automation and seamless integration. Automation Anywhere is strong in analytics, whereas INTELLIBOT is known for intuitive AI-enhanced automation.

Room for Improvement: Automation Anywhere could improve its modular functionality and coding flexibility. INTELLIBOT can enhance its cloud capabilities, expand on AI features, and offer more comprehensive training resources for users.

Ease of Deployment and Customer Service: Automation Anywhere offers cloud-based deployment, which provides scalability along with robust customer support and training. INTELLIBOT offers an easy setup with its on-premise model and provides a quick implementation process.

Pricing and ROI: Automation Anywhere involves a higher initial cost but provides significant ROI due to scalability and support. INTELLIBOT offers a cost-effective setup with good ROI, emphasizing efficient automation processes.

To learn more, read our detailed Automation Anywhere vs. INTELLIBOT Report (Updated: January 2025).

Buyer's Guide

Automation Anywhere vs. INTELLIBOT

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Automate

Mindshare comparison

As of January 2025, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 1.4%, up from 1.0% compared to the previous year. The mindshare of Automation Anywhere is 11.4%, down from 15.4% compared to the previous year. The mindshare of INTELLIBOT is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at Software Greenhouse

Can automate several processes with only one bot and is easy to implement, administer, and use

We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly. We can automate several processes with only one bot, so it's much cheaper than other products where you need to buy additional licenses. We need a good value for our automation. The other solutions might be more robust, but Automate is perfect for us because we're not a large enterprise.

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IPSIT JANA

Automation & Emerging Technology Manager at Johnson Controls, Inc.

Terminal emulator enhances efficiency while error handling needs improvement

There are improvements needed in error handling processes, as currently, they rely on start and end error commands. A more strategic approach could enhance efficiency. While the implementation of a structured development approach has been introduced, further enhancements could be made to accommodate non-technical users better, perhaps by making the platform more accessible and user-friendly through a flowchart or diagram-based setup. Automation Anywhere can be moderately challenging for business users without technical skills. While the platform offers some drag-and-drop functionality, building automation requires a strong understanding of logical operations and scripting. To become proficient, users may need to invest time in learning basic coding concepts or pursuing relevant certifications. This learning curve can mean that users typically require a few months of training before they can effectively build and implement automation.

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Renjith Raghunathan

RPA Team Lead Developer at Standard Chartered Bank

A solution that requires minimal efforts to run multiple activities at the same time

It would be helpful to add more documentation. Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values. This is an area that could be improved. If I were to add something that would make my life easier in a new release of INTELLIBOT, then it would be making improvements to the way it is interacting with Java. The only challenge with using INTELLIBOT is the way it works with OCR, which can make creating OCR icons very challenging. In addition, there may be challenges in using the Citrix environment.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."

"The most valuable features for my client are timing and scheduling."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"The ability to connect to websites and pull data is the solution's most valuable feature."

"I actually quite liked the no-coding functionality."

"The product effectively handles all the tasks we require."

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

More Fortra's Automate pros

"The Object Cloning command is the most useful feature. Through the use of this command, between 30% and 40% of the process automation is complete."

"One of the most valuable features is the different possibilities it gives you to manipulate the interface screens that you're working with."

"In our fund management and fund reconciliation process, we had a lot of headcount. Automation has significantly reduced our FTE count, investing that IT personnel into other work. Also, the quality of the work has slightly improved."

"There have been a lot of challenges in terms of interfacing with the customer ERPs. So, we have been building tools and interfaces using bots to write back into these custom ERPs. Specifically, in the area where I work, this has been very helpful."

"Pulling data from web pages using Object Cloning has been an absolute delight."

"The error handling and troubleshooting are very good. It is easy for a developer to know what happened in any particular line of code."

"Automation Anywhere has a very rich and easy to use interface. This makes it very intuitive. As an organization, we give training to business users to help them automate themselves. It is an easy to go, create your own scripts, and logic. The typical commands which they have in the workbench are very helpful for us."

"Automation Anywhere has surely helped our organization to shape its Digital Journey - It was our first RPA tool which helped us to perform basic automation which created Point solutions but has added tremendous value at the early stage. We were able to scale-up fast using Automation Anywhere due to its user-friendly AI and later on IQ Bots provided the required edge to handle the unstructured data."

More Automation Anywhere pros

"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."

"This solution is easy to use and requires little coding knowledge."

"There's a helpful community available through the portal."

"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."

"The replay of the automation is an awesome feature."

"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."

"It is a stable product. We have been using it for 15 months now, and there have been no issues."

Cons

"The solution has a very weak knowledge base."

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."

"The documentation is not that great."

"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"It's possible that they could use a stronger community for seeking guidance and help."

"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."

More Fortra's Automate cons

"Although Automation Anywhere is a GUI-based platform with drag-and-drop functionality, non-technical business users struggle to implement it due to the complexities of operationalizing automation within a business context."

"I would like to see a built-in read-only role for the control room so that the bot creators can log in and monitor the production environment without any auditing concerns."

"We have some ERPs tools which are not compatible with Automation Anywhere because they are legacy systems. We find that Automation Anywhere does not work with these at times. Just enabling the usability of Automation Anywhere on some of these legacy ERPs would help us, as we struggle regularly with this issue."

"Some NLP AI is required to work in combination with RPA, especially for reading unstructured emails."

"I would like a better code migration solution, because this is something that we do a lot."

"Giving access to our internal websites was not simple during the initial setup."

"When we need to upgrade the bot version for various applications like SAP, the compatibility issues could be easier to resolve. The financial team is using version 5 or 6, but the automation engineer recommends only version 6 because it is more compatible. I think Automation Anywhere could handle these compatibility issues better."

"As a developer, I find Automation Anywhere's bot editor riddled with minor workflow issues that hinder productivity."

More Automation Anywhere cons

"The trigger actions need to be more robust."

"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."

"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."

"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."

"Has limited functionality and uses extensive resources."

"I would like to see the cognitive marketing platform improved."

"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."

Pricing and Cost Advice

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"Once you buy the software, you just pay for the support for backend help."

"It comes with a package that costs approximately $20,000 USD per year."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

More Fortra's Automate pricing and cost advice

"This is a value for the money product."

"We have seen about a 10 percent monetary savings."

"Annually, we are paying almost one million reais."

"Subscription for Automation Anywhere (AA) is paid yearly."

"Cost is the biggest area in need of improvement for Automation Anywhere. Annually it's $250,000. That's what deterred us right away."

"The solution's pricing is pretty decent."

"The product starts at $10,000 and then it's up to you regarding how much you can consume."

"They are already coming out with a community license, which is really good. That's something that I wish to have."

More Automation Anywhere pricing and cost advice

"At the time, one license was $5,000 USD. If we needed to negotiate for more licenses, we could negotiate a bit on the price."

"The solution requires a license and we purchased one annually. We were satisfied with the price."

"INTELLIBOT with the DPA costs approximately $1,500 USD."

"It is quite cheap. In the year 2019, it was $1000 for a year."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

14%

Healthcare Company

10%

Manufacturing Company

Computer Software Company

15%

Financial Services Firm

15%

Manufacturing Company

11%

Healthcare Company

Computer Software Company

28%

Financial Services Firm

15%

Manufacturing Company

13%

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

We used the platform primarily for task automation, including transmitting EDR files. Additionally, we've utilized it...

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What is your experience regarding pricing and costs for Fortra Automate?

The starter pack was all we needed and was reasonable. Others were either more expensive or didn't do all that I want...

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How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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Which lesser known RPA vendor has the best chance at unseating today's market leaders?

Intellibot.io would be my suggestion. From DPA to RPA to cognitive model long to Chatbots to IOT they have come a lon...

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What do you like most about INTELLIBOT?

The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market.

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What is your experience regarding pricing and costs for INTELLIBOT?

It is quite cheap. In the year 2019, it was $1000 for a year.

See all answers

Comparisons

Microsoft Power Automate vs Fortra's Automate

Compared 48% of the time

UiPath vs Fortra's Automate

Compared 37% of the time

Blue Prism vs Fortra's Automate

Compared 4% of the time

MOVEit vs Fortra's Automate

Compared 4% of the time

More Fortra's Automate Competitors

Microsoft Power Automate vs Automation Anywhere

Compared 31% of the time

UiPath vs Automation Anywhere

Compared 23% of the time

Blue Prism vs Automation Anywhere

Compared 11% of the time

Tricentis Tosca vs Automation Anywhere

Compared 5% of the time

Python RPA vs Automation Anywhere

Compared 3% of the time

More Automation Anywhere Competitors

UiPath vs INTELLIBOT

Compared 100% of the time

More INTELLIBOT Competitors

Product Reports

Buyer's Guide

Fortra's Automate

January 2025

Download Fortra's Automate product report

Buyer's Guide

Automation Anywhere

January 2025

Download Automation Anywhere product report

Buyer's Guide

INTELLIBOT

January 2025

Download INTELLIBOT product report

Also Known As

HelpSystems Automate, Automate

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise

No data available

Overview

Fortra's Automate is predominantly used in HR and operational departments for automating reports, file manipulation, and data processing. Key uses include automating repetitive tasks, integrating PDFs and emails, running scripts, processing large data sets, transforming file formats, synchronizing databases, managing job schedules, and transferring files.

Users commend Fortra's Automate for its ease of implementation and user-friendly drag-and-drop interface, which requires minimal technical skills for efficient bot deployment. The software is appreciated for its effective scheduling tools, reliable integration capabilities, and a wide range of functions such as file interaction, secure file transfers, and extensive automation without the need for coding. Businesses achieve significant time savings and simplified processes, bolstered by continuous updates and robust customer support.

What are the key features?

Scheduling Tools: Enables precise control and timing for automation tasks
Integration Capabilities: Seamlessly connects with various systems and software
File Interaction: Comprehensive functions for file manipulation and transfer
Secure Transfers: Ensures data safety during file transfers
User-Friendly: Minimal technical skills needed for deployment and use

What benefits should you look for in reviews?

Ease of Implementation: Fast and simple setup process
Time Savings: Reduces time spent on repetitive tasks
Process Simplification: Streamlines complex workflows
Customer Support: Access to continuous support and updates

In various industries such as healthcare, transportation, and payroll, Fortra's Automate automates workflows like invoice generation, data retrieval, data uploading, and insurance eligibility checks, enhancing efficiency and accuracy for HR and operational tasks.

Fortra

Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.

Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.

What are Automation Anywhere's key features?

Ease of Use: Offers a user-friendly platform that allows straightforward automation of processes for non-technical users.
Advanced Bots: Includes MetaBot and IQ Bot for complex automation tasks.
Integration: Seamlessly integrates with business applications for smooth operations.
Security: Features like credential vault ensure robust data protection.
Scalability: Provides flexibility and scalability for expanding automation needs.

What benefits and ROI should users look for?

Efficiency: Automates repetitive tasks, enhancing process efficiency.
Accuracy: Improves accuracy in operations like finance and HR.
Scalability: Offers scalable solutions for growing enterprises.
Cost Reduction: Reduces operational costs by streamlining processes.
Flexibility: Adapts to various industry requirements allowing broad implementation.

In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.

Automation Anywhere

Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.

ServiceNow

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Information Not Available

Buyer's Guide

Automation Anywhere vs. INTELLIBOT

January 2025

Free Report: Automation Anywhere vs. INTELLIBOT

Find out what your peers are saying about Automation Anywhere vs. INTELLIBOT and other solutions. Updated: January 2025.

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