INTELLIBOT vs Nintex RPA comparison

ServiceNow and Nintex are both solutions in the Robotic Process Automation (RPA) category. ServiceNow is ranked #17 with an average rating of 7.0, while Nintex is ranked #10 with an average rating of 7.5. ServiceNow holds a 0.3% mindshare in RPA, compared to Nintex’s 1.8% mindshare. Additionally, 80% of ServiceNow users are willing to recommend the solution, compared to 91% of Nintex users who would recommend it.

INTELLIBOT

Read 7 INTELLIBOT reviews

521 Views
197 Comparison Views

80% willing to recommend

Nintex RPA

Read 30 Nintex RPA reviews

2,951 Views
1,453 Comparison Views

91% willing to recommend

INTELLIBOT

Nintex RPA

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between INTELLIBOT and Nintex RPA based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed INTELLIBOT vs. Nintex RPA Report (Updated: October 2024).

Buyer's Guide

INTELLIBOT vs. Nintex RPA

October 2024

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Helped 816,933 peers since 2012

Categories and Ranking

INTELLIBOT

Ranking in Robotic Process Automation (RPA)

17th

Average Rating

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Nintex RPA

Ranking in Robotic Process Automation (RPA)

10th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Robotic Process Automation (RPA) category, the mindshare of INTELLIBOT is 0.3%, up from 0.2% compared to the previous year. The mindshare of Nintex RPA is 1.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Asvinth Saravanan

Technical Project Manager at Standard Chartered Bank

Has limited functionality, logging uses extensive resources; automation replay is great

This solution is not very user-friendly and I would not recommend it for robotic platforms. It has limited functionality and the logging takes over 1,000 GB. As a result, each year we need to increase the size of the database and create a workaround by archiving logs. It impacts performance and is a significant pain point for us. The logging is not user-friendly from an architect's perspective. The reporting is a mess in INTELLIBOT, even the developers are struggling to identify the issues and there are also problems when there are two cases hitting the queue.

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JonathanNg

Global Automation Lead - Customer Operations at a energy/utilities company with 10,001+ employees

Helped us identify areas where frontline staff aren't following standard procedures or using unexpected systems, giving us better insight into our end users' workflows

To analyze and make sense of the data generated by Kryon process discovery can be a lot of effort. It's not as automatic as some might think. It really depends on how many processes you have and how actively you use them. But the scalability aspect isn't necessarily about deployment or technical maintenance. It's really about how you analyze and gain insights from the data gathering. I'd rate the scalability a seven out of ten because the solution has been scaling well for a long time. It's very easy to deploy. But getting value out of it at scale can be a challenge, just like with any deployment. We use it mainly for process discovery. We actually proceed it from different teams. So, we have 15 licenses that we rotate with different people, actually through different teams. So, we do discovery for the online team; we gather the results after about two weeks to a month. We analyze those results, and then we deploy them again on the analytics team. We regularly deploy it to different teams. So, it's in constant use. It just runs on the systems through discovery mode most of the time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a stable product. We have been using it for 15 months now, and there have been no issues."

"There's a helpful community available through the portal."

"The replay of the automation is an awesome feature."

"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."

"This solution is easy to use and requires little coding knowledge."

"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."

"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."

"The full-service automation aspects and the process discovery are the most valuable features of Kryon RPA."

"I like Kryon RPA's ability to use automated and manual processes with any bot."

"We are able to cope with our clients's demands. No matter how much volume they throw at us, we are able to get it done quickly."

"The friendliness of the software is good because people without any technical background can start off on it. This solution makes it easy for us to use it, as there is no learning curve. With no learning curve, the development time turnaround decreases."

"It's very seamless to interact with Excel files and web app pages."

"All our users have no technical background. But Kryon is really simple and intuitive. Our business adapted very quickly and easily. This is the main thing and it's why we love the system so much. It's why we are always trying to put more processes into the system and make more use cases: because of the simplicity and the intuitive nature of the system."

"Nintex RPA doesn't require much coding, and you can drag and drop the activities."

"Troubleshooting and debugging could be improved. It's missing a proper debugger. It's very difficult, based on the log files and the fact that it doesn't have a proper debugger, to troubleshoot issues. It will sometimes end with no indication as to why it ended and it becomes a bit of trial and error."

More Nintex RPA pros

Cons

"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."

"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."

"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."

"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."

"Has limited functionality and uses extensive resources."

"The trigger actions need to be more robust."

"I would like to see the cognitive marketing platform improved."

"Extracting meaningful data requires significant effort. You need a dedicated business analyst who can understand the output."

"I would expect that in the first year there is no ROI. It has to be measured over three or five years."

"We would like to see having a little more specific documentation, or some of the examples be easier to find. One of the big things that we get directed to now is the Kryon Community page, but a lot of that wasn't in existence or publicized when we started doing our training and education. Now, we're stumbling through using it. For the majority of the time, we have either had to try and interpret what the instructions meant or do a service desk ticket."

"We use Google Drive a lot. If somebody sends us a spreadsheet or a document, it's going to be in Google’s format. It's not going to be in Microsoft Office format. But currently, there's no integration with Google’s documents. That would be a huge plus to have."

"We have found some difficulties regarding the integration with legacy systems where the screen has elements in the Hebrew language. The connection to Hebrew, right-to-left systems, is more challenging."

"Further simplifying the low-code development process can attract a broader user base by making automation accessible to those with minimal technical skills."

"We need better training and community support in Indonesia."

"With the customer support, there have been some times where we have had to go through explaining the issue a couple times because it has gone through a couple of people's hands. There have been a couple of scenarios where we have had to re-explain the issue and bring somebody new up to speed on what is going on or what the problem is."

More Nintex RPA cons

Pricing and Cost Advice

"The solution requires a license and we purchased one annually. We were satisfied with the price."

"At the time, one license was $5,000 USD. If we needed to negotiate for more licenses, we could negotiate a bit on the price."

"It is quite cheap. In the year 2019, it was $1000 for a year."

"INTELLIBOT with the DPA costs approximately $1,500 USD."

"Compared to its competitors, Kryon RPA's pricing is very competitive."

"For an unattended robot it's $6000 a month."

"We have a yearly license. It's about $5,000 per year."

"We're paying in the neighborhood of about $66,000 a year. The cost is fairly similar to its competitors' costs. It might have been a little bit more reasonable than the others, and that cost was with Process Discovery in addition."

"The product has reasonable pricing."

"In addition to the standard licensing costs, there are manpower costs."

"We've more than broken even over on the license. Year to date, we are at $120,000 in savings."

"We have been able to alleviate two FTEs, which was a big savings for us. We were able to reuse those resources in other locations. It is over 5000 hours a year in total savings."

More Nintex RPA pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

28%

Financial Services Firm

15%

Manufacturing Company

13%

Real Estate/Law Firm

Financial Services Firm

22%

Computer Software Company

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about INTELLIBOT?

The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market.

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What is your experience regarding pricing and costs for INTELLIBOT?

It is quite cheap. In the year 2019, it was $1000 for a year.

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What needs improvement with INTELLIBOT?

Exception handling activities within INTELLIBOT need to improve. While working with the platform, there were instances where the bot went to a different flow than intended, even when it was suppose...

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Best RPA tools for IBM iSeries

We have found that Foxtrot (Now NintexRPA) is a very solid solution for IBM iSeries integration using the IBM ACS 5250 emulator, in addition Datamatics TruBot is an alternative solution.

See all answers

What do you like most about Nintex RPA?

Nintex RPA often includes security features, including encryption and user access controls, which ensure the protection of sensitive data and compliance with security standards.

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What is your experience regarding pricing and costs for Nintex RPA?

Although Nintex RPA is expensive, it is somewhat affordable considering its features. I would rate the cost aspect as an eight out of ten.

See all answers

Comparisons

UiPath vs INTELLIBOT

Compared 100% of the time

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Compared 44% of the time

Microsoft Power Automate vs Nintex RPA

Compared 24% of the time

Jiffy.ai Automate vs Nintex RPA

Compared 9% of the time

Blue Prism vs Nintex RPA

Compared 8% of the time

Automation Anywhere vs Nintex RPA

Compared 7% of the time

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Product Reports

Buyer's Guide

INTELLIBOT

November 2024

Download INTELLIBOT product report

Buyer's Guide

Nintex RPA

November 2024

Download Nintex RPA product report

Also Known As

No data available

Kryon RPA

Learn More

ServiceNow

Nintex

Overview

Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.

Using Nintex RPA, enterprises can leverage trained bots to quickly and cost-effectively automate routine tasks without the use of code in an easy-to-use drag and drop interface. Users are now equipped with a comprehensive, enterprise-grade process management and automation solution that streamlines processes fueled by both structured and unstructured data sources.

Sample Customers

Information Not Available

Amazon, Audi, Chevron, Toyota, Uber, Walmart

Buyer's Guide

INTELLIBOT vs. Nintex RPA

October 2024

Free Report: INTELLIBOT vs. Nintex RPA

Find out what your peers are saying about INTELLIBOT vs. Nintex RPA and other solutions. Updated: October 2024.

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