INTELLIBOT vs Nintex RPA comparison

ServiceNow and Nintex are both solutions in the Robotic Process Automation (RPA) category. ServiceNow is ranked #17 with an average rating of 7.0, while Nintex is ranked #11 with an average rating of 7.5. ServiceNow holds a 0.3% mindshare in RPA, compared to Nintex’s 1.8% mindshare. Additionally, 80% of ServiceNow users are willing to recommend the solution, compared to 91% of Nintex users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 4, 2024

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INTELLIBOT and Nintex RPA compete in the robotic process automation space. Nintex RPA is often viewed as having the upper hand due to its advanced features and integration capabilities.

Features: INTELLIBOT provides robust automation capabilities with an emphasis on user-friendliness and process integration, allowing for rapid deployment and ease of use. Nintex RPA offers a sophisticated platform with extensive customization options, cross-platform integration, and a visual design interface that enhances user accessibility.

Room for Improvement: INTELLIBOT could improve its advanced feature set to match the comprehensive options available in higher-end solutions. It might also benefit from expanding third-party integration capabilities and enhancing scalability for complex automation tasks. Nintex RPA may require enhancements in reducing setup complexity, streamlining error handling processes, and optimizing resource requirements to maintain efficiency in large-scale operations.

Ease of Deployment and Customer Service: INTELLIBOT is noted for its straightforward deployment and efficient customer service that aids quick integration. Nintex RPA requires a more detailed setup but offers extensive support to ensure comprehensive deployment assistance.

Pricing and ROI: INTELLIBOT is cost-effective with competitive setup costs, ensuring a rapid ROI through its simplicity. Nintex RPA, though more expensive initially, provides long-term ROI potential with its robust and versatile feature set that supports more extensive automation needs.

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To learn more, read our detailed INTELLIBOT vs. Nintex RPA Report (Updated: January 2025).

Buyer's Guide

INTELLIBOT vs. Nintex RPA

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Automate

Mindshare comparison

As of February 2025, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 1.3%, up from 1.0% compared to the previous year. The mindshare of INTELLIBOT is 0.3%, up from 0.2% compared to the previous year. The mindshare of Nintex RPA is 1.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Renjith Raghunathan

RPA Team Lead Developer at Standard Chartered Bank

A solution that requires minimal efforts to run multiple activities at the same time

It would be helpful to add more documentation. Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values. This is an area that could be improved. If I were to add something that would make my life easier in a new release of INTELLIBOT, then it would be making improvements to the way it is interacting with Java. The only challenge with using INTELLIBOT is the way it works with OCR, which can make creating OCR icons very challenging. In addition, there may be challenges in using the Citrix environment.

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JonathanNg

Global Automation Lead - Customer Operations at a energy/utilities company with 10,001+ employees

Helped us identify areas where frontline staff aren't following standard procedures or using unexpected systems, giving us better insight into our end users' workflows

To analyze and make sense of the data generated by Kryon process discovery can be a lot of effort. It's not as automatic as some might think. It really depends on how many processes you have and how actively you use them. But the scalability aspect isn't necessarily about deployment or technical maintenance. It's really about how you analyze and gain insights from the data gathering. I'd rate the scalability a seven out of ten because the solution has been scaling well for a long time. It's very easy to deploy. But getting value out of it at scale can be a challenge, just like with any deployment. We use it mainly for process discovery. We actually proceed it from different teams. So, we have 15 licenses that we rotate with different people, actually through different teams. So, we do discovery for the online team; we gather the results after about two weeks to a month. We analyze those results, and then we deploy them again on the analytics team. We regularly deploy it to different teams. So, it's in constant use. It just runs on the systems through discovery mode most of the time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."

"The most valuable features for my client are timing and scheduling."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."

"We have found the pricing to be very reasonable."

More Fortra's Automate pros

"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."

"This solution is easy to use and requires little coding knowledge."

"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."

"The replay of the automation is an awesome feature."

"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."

"There's a helpful community available through the portal."

"It is a stable product. We have been using it for 15 months now, and there have been no issues."

"We use PowerBuilder as our application building codex. Kryon adds flexibility when we have the functionality of SQL, where we can take sets of data out of the back-end and run complex computations or do a bunch of data validations inside the wizard. It can save us sometimes dozens of steps, then if we were to try and do those same reviews using the user interface completely. The balance that we get from using Kryon RPA, alongside being able to screen scrape and frequent screen, gives us an advantage that we haven't had previously with any of our other attempts at robotic process automation."

"Attended automation has diverted 34 percent of training calls to our tech support centers."

"The initial setup process is easy."

"We took a very complex business area, and every activity in it which can be done automatically is being replaced by the robot instead of people working on it."

"The bot is typically about twice as fast as a person and more accurate, as long as the data going in is good. That is the biggest advantage."

"Once I decide a process is suitable as a Kryon solution, the cycle of automation is quite quick. I learn about the manual process and I'm one of the two guys who program the Kryon environment. It's relatively simple. There are many details, but once you understand the concept it is quite easy."

"As a business user, it's so easy to use. With the recording of the processes, we didn't need to hire a specific developer... we are able to build most of our processes without having to develop the actual development skillset... the simplicity is the biggest win."

"[One of the valuable features] is the triggers. It's relatively simple to activate it. You can activate it via Control-M or via email. It has a lot of built-in triggers which enable us to easily activate the jobs."

More Nintex RPA pros

Cons

"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

"The OCR for Hebrew text needs to be improved."

"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

More Fortra's Automate cons

"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."

"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."

"Has limited functionality and uses extensive resources."

"I would like to see the cognitive marketing platform improved."

"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."

"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."

"The trigger actions need to be more robust."

"There are limitations on integrations with other platforms like ServiceNow. There are some issues integrating. It's not a really an open system. The product, its design, etc., is really good, but they have to look at the openness, how to integrate with other products which are available in the market, as well as with our own solutions. You can do integration but it is not so easy."

"The process discovery tool of Kryon RPA could be improved because of its limitations."

"I would expect that in the first year there is no ROI. It has to be measured over three or five years."

"We need better training and community support in Indonesia."

"With the customer support, there have been some times where we have had to go through explaining the issue a couple times because it has gone through a couple of people's hands. There have been a couple of scenarios where we have had to re-explain the issue and bring somebody new up to speed on what is going on or what the problem is."

"I have seen some very minor occurrences where Kryon's interactions with Microsoft Office might cause the robot to hang. However, it is about one to two percent of the time where we are seeing this happen. It is such a small percentage that it's not even something that we are overly worried about. This would be where they might have some stability issues, but it could be the Microsoft Office API or how they are interacting together."

"There could be some features to fix compatibility issues with firmware."

"The product requires some more time in development. It still has some bugs and some things to work out. They're constantly releasing. They need to continue working out the general issues of using the product at scale, first and foremost."

More Nintex RPA cons

Pricing and Cost Advice

"Once you buy the software, you just pay for the support for backend help."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"It comes with a package that costs approximately $20,000 USD per year."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

More Fortra's Automate pricing and cost advice

"At the time, one license was $5,000 USD. If we needed to negotiate for more licenses, we could negotiate a bit on the price."

"It is quite cheap. In the year 2019, it was $1000 for a year."

"INTELLIBOT with the DPA costs approximately $1,500 USD."

"The solution requires a license and we purchased one annually. We were satisfied with the price."

"We have a yearly license. It's about $5,000 per year."

"For an unattended robot it's $6000 a month."

"The price is affordable."

"We've more than broken even over on the license. Year to date, we are at $120,000 in savings."

"It is very cheap. I would rate the pricing a three out of ten, with ten being expensive."

"They license per robot and we have 25 robots. You get so many robot licenses and can allocate those licenses to either attended, unintended, or Process Discovery bots. If you have 25 licenses, for example, you could have 20 automation bots and five process discovery. This allocation is flexible. There are also maintenance costs."

"We have been able to alleviate two FTEs, which was a big savings for us. We were able to reuse those resources in other locations. It is over 5000 hours a year in total savings."

"The product has reasonable pricing."

More Nintex RPA pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

14%

Healthcare Company

Manufacturing Company

Computer Software Company

32%

Manufacturing Company

14%

Financial Services Firm

13%

Healthcare Company

Financial Services Firm

23%

Computer Software Company

15%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

See all answers

Which lesser known RPA vendor has the best chance at unseating today's market leaders?

Intellibot.io would be my suggestion. From DPA to RPA to cognitive model long to Chatbots to IOT they have come a lon...

See all answers

What do you like most about INTELLIBOT?

The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market.

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What is your experience regarding pricing and costs for INTELLIBOT?

It is quite cheap. In the year 2019, it was $1000 for a year.

See all answers

Best RPA tools for IBM iSeries

We have found that Foxtrot (Now NintexRPA) is a very solid solution for IBM iSeries integration using the IBM ACS 525...

See all answers

What do you like most about Nintex RPA?

Nintex RPA often includes security features, including encryption and user access controls, which ensure the protecti...

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What is your experience regarding pricing and costs for Nintex RPA?

Although Nintex RPA is expensive, it is somewhat affordable considering its features. I would rate the cost aspect as...

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Comparisons

Microsoft Power Automate vs Fortra's Automate

Compared 50% of the time

UiPath vs Fortra's Automate

Compared 38% of the time

Automation Anywhere vs Fortra's Automate

Compared 8% of the time

Blue Prism vs Fortra's Automate

Compared 5% of the time

More Fortra's Automate Competitors

UiPath vs INTELLIBOT

Compared 100% of the time

More INTELLIBOT Competitors

UiPath vs Nintex RPA

Compared 40% of the time

Microsoft Power Automate vs Nintex RPA

Compared 19% of the time

Blue Prism vs Nintex RPA

Compared 11% of the time

Automation Anywhere vs Nintex RPA

Compared 9% of the time

Jiffy.ai Automate vs Nintex RPA

Compared 9% of the time

More Nintex RPA Competitors

Product Reports

Buyer's Guide

Fortra's Automate

February 2025

Download Fortra's Automate product report

Buyer's Guide

INTELLIBOT

February 2025

Download INTELLIBOT product report

Buyer's Guide

Nintex RPA

February 2025

Download Nintex RPA product report

Also Known As

HelpSystems Automate, Automate

No data available

Kryon RPA

Overview

Fortra's Automate is predominantly used in HR and operational departments for automating reports, file manipulation, and data processing. Key uses include automating repetitive tasks, integrating PDFs and emails, running scripts, processing large data sets, transforming file formats, synchronizing databases, managing job schedules, and transferring files.

Users commend Fortra's Automate for its ease of implementation and user-friendly drag-and-drop interface, which requires minimal technical skills for efficient bot deployment. The software is appreciated for its effective scheduling tools, reliable integration capabilities, and a wide range of functions such as file interaction, secure file transfers, and extensive automation without the need for coding. Businesses achieve significant time savings and simplified processes, bolstered by continuous updates and robust customer support.

What are the key features?

Scheduling Tools: Enables precise control and timing for automation tasks
Integration Capabilities: Seamlessly connects with various systems and software
File Interaction: Comprehensive functions for file manipulation and transfer
Secure Transfers: Ensures data safety during file transfers
User-Friendly: Minimal technical skills needed for deployment and use

What benefits should you look for in reviews?

Ease of Implementation: Fast and simple setup process
Time Savings: Reduces time spent on repetitive tasks
Process Simplification: Streamlines complex workflows
Customer Support: Access to continuous support and updates

In various industries such as healthcare, transportation, and payroll, Fortra's Automate automates workflows like invoice generation, data retrieval, data uploading, and insurance eligibility checks, enhancing efficiency and accuracy for HR and operational tasks.

Fortra

Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.

ServiceNow

Using Nintex RPA, enterprises can leverage trained bots to quickly and cost-effectively automate routine tasks without the use of code in an easy-to-use drag and drop interface. Users are now equipped with a comprehensive, enterprise-grade process management and automation solution that streamlines processes fueled by both structured and unstructured data sources.

Nintex

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Information Not Available

Amazon, Audi, Chevron, Toyota, Uber, Walmart

Buyer's Guide

INTELLIBOT vs. Nintex RPA

January 2025

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Find out what your peers are saying about INTELLIBOT vs. Nintex RPA and other solutions. Updated: January 2025.

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