Blue Prism vs Nintex RPA comparison

SS&C Blue Prism and Nintex are both solutions in the Robotic Process Automation (RPA) category. SS&C Blue Prism is ranked #4 with an average rating of 8.0, while Nintex is ranked #11 with an average rating of 7.5. SS&C Blue Prism holds a 10.5% mindshare in RPA, compared to Nintex’s 1.8% mindshare. Additionally, 88% of SS&C Blue Prism users are willing to recommend the solution, compared to 91% of Nintex users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Blue Prism and Nintex RPA compete in the robotic process automation field. Blue Prism maintains an advantage in advanced reporting and data capabilities, while Nintex RPA shines in user-friendliness and cost-effectiveness.

Features: Blue Prism integrates extensively with SQL databases, enabling advanced data handling. Its Control Room allows for easy management, troubleshooting, and ensuring process stability and security. Users appreciate the ability to create custom objects for versatile system interfacing. Nintex RPA provides a straightforward drag-and-drop interface, facilitating cross-platform integration with scalable automation components. It includes robust error handling and logging features, complemented by strong community support.

Room for Improvement: Blue Prism is criticized for limited AI and cognitive features, struggling with attended automation and certain integrations. Users seek improved customer support and are concerned about scaling costs. Nintex RPA needs better AI integration, more connectors, and improved mobile access. Enhancing object recognition and simplifying upgrades are also suggested.

Ease of Deployment and Customer Service: Blue Prism focuses on on-premises and private cloud deployments but faces criticism for complex support and community engagement. Nintex RPA offers hybrid deployment options but receives criticism for inadequate support and technical assistance.

Pricing and ROI: Blue Prism is often seen as expensive, with high licensing and infrastructure costs. However, it offers good ROI for large-scale deployments. Nintex RPA is competitively priced, appealing to small businesses, though initial costs can be high. ROI advantages for Nintex RPA are noted in specific use cases.

To learn more, read our detailed Blue Prism vs. Nintex RPA Report (Updated: March 2025).

Buyer's Guide

Blue Prism vs. Nintex RPA

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of Blue Prism is 10.5%, down from 12.1% compared to the previous year. The mindshare of Nintex RPA is 1.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Mohamed Salah Baccouche

Robotic Process Automation Consultant at Ernst & Young

Way more efficient for debugging than other tools but the UI is complicated

The UI is more complicated than other tools. In Power Automate, it doesn't even feel like you are working because the tool does the job for you. But in the solution, there are studio, process, and object interfaces and you have to decode your own objects. The free objects that are predefined are not good compared to other tools. There is still a lot of work to do on the solution's intelligent automation part.

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JonathanNg

Global Automation Lead - Customer Operations at a energy/utilities company with 10,001+ employees

Helped us identify areas where frontline staff aren't following standard procedures or using unexpected systems, giving us better insight into our end users' workflows

To analyze and make sense of the data generated by Kryon process discovery can be a lot of effort. It's not as automatic as some might think. It really depends on how many processes you have and how actively you use them. But the scalability aspect isn't necessarily about deployment or technical maintenance. It's really about how you analyze and gain insights from the data gathering. I'd rate the scalability a seven out of ten because the solution has been scaling well for a long time. It's very easy to deploy. But getting value out of it at scale can be a challenge, just like with any deployment. We use it mainly for process discovery. We actually proceed it from different teams. So, we have 15 licenses that we rotate with different people, actually through different teams. So, we do discovery for the online team; we gather the results after about two weeks to a month. We analyze those results, and then we deploy them again on the analytics team. We regularly deploy it to different teams. So, it's in constant use. It just runs on the systems through discovery mode most of the time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The interface is simple, user-friendly, and very intuitive."

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."

"Overall, the whole product is really nice and provides significant benefits."

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."

"The pricing is excellent. I would give them perfect marks in that regard."

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"The product effectively handles all the tasks we require."

More Automate pros

"We've started to use some of the new features such as translation, cognitive, and we are finding them useful. We are also finding API integrations very useful."

"The new features that have come out have been great."

"Blue Prism MAPIEx and the Java Bridge are really great features provided for automating Java-based applications and for allowing mail to send and receive smoothly."

"We started with a very small team and small projects. As the project started getting success with Blue Prism we have a large number of teams now just for automating all the business procedures. Larger time was saved after automating the processes."

"If there is a task that Blue Prism cannot do out of the box, Blue Prism provides me the facility of designing one and integrating it into the application. This process is called Visual Basic Objects."

"The only good thing about Blue Prism is the execution speed."

"It is a scalable solution."

"A feature I like about Blue Prism is the Control Room and how easy it is to find exceptions, to find common issues, and to troubleshoot your exceptions. Your Control Room person, without any development skills, can easily pick up what the problem is, with the exceptions, especially when there are a lot of exceptions related to one use case or process."

More Blue Prism pros

"We use PowerBuilder as our application building codex. Kryon adds flexibility when we have the functionality of SQL, where we can take sets of data out of the back-end and run complex computations or do a bunch of data validations inside the wizard. It can save us sometimes dozens of steps, then if we were to try and do those same reviews using the user interface completely. The balance that we get from using Kryon RPA, alongside being able to screen scrape and frequent screen, gives us an advantage that we haven't had previously with any of our other attempts at robotic process automation."

"Attended automation has diverted 34 percent of training calls to our tech support centers."

"It's very seamless to interact with Excel files and web app pages."

"[One of the valuable features] is the triggers. It's relatively simple to activate it. You can activate it via Control-M or via email. It has a lot of built-in triggers which enable us to easily activate the jobs."

"While we have only explored the simple use cases so far, Nintex RPA has good integration capabilities, such as working well with Gmail and Outlook to automate document handling and notifications."

"The bot is typically about twice as fast as a person and more accurate, as long as the data going in is good. That is the biggest advantage."

"We use Kryon Studio to develop new wizards and we use the features to capture elements from the screen and automate processes... The screen capture allows us to interface with systems which don't have an API, or where the API is very expensive, and it allows us to do on-screen integration."

"Nintex RPA doesn't require much coding, and you can drag and drop the activities."

More Nintex RPA pros

Cons

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"There is a lack of good development for artificial intelligence, such as machine learning."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."

"The documentation is not that great."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

More Automate cons

"This solution is lacking attended automation, which is the worst thing about this solution."

"Blue Prism could be compatible with Oracle's suite of ERPs. We have seen some issues related to this. They could do much better with their intelligent document processing solution. They're pretty behind and don't have attended bots."

"The upgrades could be managed better. I would also like to see more true AI development and machine learning."

"Our primary challenge at present is that we are finding it difficult to get additional business insights into existing processes so that we can identify where we need to improve."

"It isn't very easy or intuitive for our developers to program the bot to make intelligent decisions. A bot, for the lack of a better word, is stupid, and it can only do what we program it to do. It cannot make intelligent decisions. For example, if we are reviewing Uber charges, they could be posting their transactions under different corporation names, even though they are under the same parent company or group. A human can easily understand that it is the name of the same company, and it just has an asterisk or space, but a bot cannot do that. When a bot cannot complete the transaction, it sends out an exception rate, business exception, or system exception for a human to do a manual review. The exception rate has been high because the bots cannot make decisions that we think are very simple, which is understandable because that's how they were programmed. There is potential in utilizing the higher intelligence side of the tool, but it is not easy to code higher intelligent actions. It is a very lengthy process to get the provisioning to ensure that it is kind of doing what it needs to do. Provisioning involves multiple things, and it is quite complicated and not the best experience, but it is not just because of Blue Prism. Blue Prism is easy, but it takes a long time to onboard into our in-house system."

"Security could be improved."

"I would like to see a cloud version of Blue Prism available. Both cloud and on-premise options would be beneficial, as they would reduce maintenance costs. I'm using the Blue Prism desktop, which is still in the initial stages. I want enhancements in the Object Explorer and Application Model features to ensure stability in upcoming versions. I have suggested a few ideas, such as incorporating triggering mechanisms, but I haven't seen them implemented yet."

"I don't like that it is so limited, anything that you do feels limited in your capabilities."

More Blue Prism cons

"Kryon RPA's integration with other solutions could be more seamless."

"When a project is very big, a lot of memory is taken up. Then, machines don't have enough memory. This could be improved upon to be more efficient."

"What we are lacking is OCR, the ability to read text. We would like it to have the ability to take a page which is free text and analyze it, and then for the robot to know what to do next. This ability does not exist in Kryon products."

"At first, we had problems with the object detection but in this latest release it has been better, and I think it keeps getting better."

"Kryon could be easier to use, especially in comparison to UiPath."

"With the customer support, there have been some times where we have had to go through explaining the issue a couple times because it has gone through a couple of people's hands. There have been a couple of scenarios where we have had to re-explain the issue and bring somebody new up to speed on what is going on or what the problem is."

"The only unstable part is Studio where you build this stuff. In our version, the 5.25. It has a memory leak. If you leave it open for too long, eventually it just freezes. Saving your work, closing, and opening it just once a day is all it takes. However, this is a bug that I have noticed about the stability of the actual tool."

"Another major drawback is OCR. We are not able to read scanned documents correctly in a reliable way. There is always some margin of error. Some of the processes require us to read scanned documents, and you need to ensure that it is 100 percent accurate. Without that level of assurance, you can't automate such tasks."

More Nintex RPA cons

Pricing and Cost Advice

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"Once you buy the software, you just pay for the support for backend help."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

More Automate pricing and cost advice

"It is a bit higher in cost as compared to Automation Anywhere and UiPath. The rate also differs from client to client. Margins are also important when it comes to costing and licensing. There are some additional costs involved besides the standard licensing costs. You have the development team cost, which includes the project manager, development team, analyst, and testers. You also need a team manager. You also have the tools cost, architecture cost, platform cost, and the licensing cost of each bot."

"Due to our financial structure, we need fixed costs. So, a license based on the usage would not be feasible. If we have a license model that is based on tasks per year or something else, it could create a very dynamic range of costs. Due to our public financial input, we have to know what it will cost. So, we have licenses per server. This helps us in planning, and we know exactly when we need additional servers. We can then request additional money for them."

"It's an expensive product. For what they are providing in terms of capabilities and features for the price, I would rate the pricing an eight out of ten."

"It is expensive for us. It should be cheaper for a market like ours. We are based in India."

"Compared to other tools on the market, it is one of the most expensive."

"Our licensing fees are approximately $5,000 USD per year."

"Our customers pay for an annual license."

"Blue Prism has a really simple licensing model, where the licenses are not confusing and there are no hidden costs the way there are in UiPath."

More Blue Prism pricing and cost advice

"We're paying in the neighborhood of about $66,000 a year. The cost is fairly similar to its competitors' costs. It might have been a little bit more reasonable than the others, and that cost was with Process Discovery in addition."

"Licensing costs are about $100,000 a year without any additional costs."

"The price is affordable."

"Compared to its competitors, Kryon RPA's pricing is very competitive."

"Kryon is slightly more expensive compared to UiPath."

"In addition to the standard licensing costs, there are manpower costs."

"They license per robot and we have 25 robots. You get so many robot licenses and can allocate those licenses to either attended, unintended, or Process Discovery bots. If you have 25 licenses, for example, you could have 20 automation bots and five process discovery. This allocation is flexible. There are also maintenance costs."

"We have a yearly license. It's about $5,000 per year."

More Nintex RPA pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Financial Services Firm

22%

Computer Software Company

11%

Manufacturing Company

10%

Government

Financial Services Firm

22%

Computer Software Company

16%

Healthcare Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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Should I choose Blue Prism or Microsoft Power Automate?

Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...

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I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?

I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...

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What do you like most about Blue Prism?

It is a stable solution.

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Best RPA tools for IBM iSeries

We have found that Foxtrot (Now NintexRPA) is a very solid solution for IBM iSeries integration using the IBM ACS 525...

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What do you like most about Nintex RPA?

Nintex RPA often includes security features, including encryption and user access controls, which ensure the protecti...

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What is your experience regarding pricing and costs for Nintex RPA?

Although Nintex RPA is expensive, it is somewhat affordable considering its features. I would rate the cost aspect as...

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Comparisons

Microsoft Power Automate vs Automate

Compared 42% of the time

UiPath vs Automate

Compared 38% of the time

Automation Anywhere vs Automate

Compared 9% of the time

VisualCron vs Automate

Compared 5% of the time

More Automate Competitors

Microsoft Power Automate vs Blue Prism

Compared 36% of the time

UiPath vs Blue Prism

Compared 33% of the time

Automation Anywhere vs Blue Prism

Compared 12% of the time

Pega Robotic Process Automation vs Blue Prism

Compared 4% of the time

NICE Robotic Automation vs Blue Prism

Compared 1% of the time

More Blue Prism Competitors

UiPath vs Nintex RPA

Compared 37% of the time

Microsoft Power Automate vs Nintex RPA

Compared 19% of the time

Automation Anywhere vs Nintex RPA

Compared 10% of the time

Jiffy.ai Automate vs Nintex RPA

Compared 8% of the time

SAP Intelligent RPA vs Nintex RPA

Compared 5% of the time

More Nintex RPA Competitors

Product Reports

Buyer's Guide

Automate

March 2025

Download Automate product report

Buyer's Guide

Blue Prism

March 2025

Download Blue Prism product report

Buyer's Guide

Nintex RPA

March 2025

Download Nintex RPA product report

Also Known As

HelpSystems Automate, Automate

No data available

Kryon RPA

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.

With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.

“Workforce of the Future”

Blue Prism’s all-in-one intelligent automation platform consists of:

Design Studio with drag-and-drop process automation building, reusable “objects” across your business, and updates to objects and processes saved throughout the process library.
Control Room where you can assign processes to digital workers, scale digital worker and task volume ondemand, and gain real-time transparency of process proficiencies.
Digital Workforce of autonomous software robots that can learn and mimic business processes like humans and are equipped with six intelligent automation skills:
1. Knowledge and Insight - The ability to harvest, understand, and deliver insights from multiple disparate data sources.
2. Visual Perception - The ability to read, understand, and contextualize visual information.
3. Learning - The ability to derive contextual meaning and adapt to evolving process patterns.
4. Planning and Sequencing - The ability to optimize workloads and identify opportunities for better outcomes.
5. Problem-solving - The ability to autonomously solve system, logic, and business problems.
6. Collaboration - The ability to seamlessly work with both people and systems.

Reviews from Real Users

Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. PeerSpot users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.

SS&C Blue Prism

Using Nintex RPA, enterprises can leverage trained bots to quickly and cost-effectively automate routine tasks without the use of code in an easy-to-use drag and drop interface. Users are now equipped with a comprehensive, enterprise-grade process management and automation solution that streamlines processes fueled by both structured and unstructured data sources.

Nintex

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover

Amazon, Audi, Chevron, Toyota, Uber, Walmart

Buyer's Guide

Blue Prism vs. Nintex RPA

March 2025

Free Report: Blue Prism vs. Nintex RPA

Find out what your peers are saying about Blue Prism vs. Nintex RPA and other solutions. Updated: March 2025.

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