IBM Robotic Process Automation (RPA) vs Nintex RPA comparison

IBM and Nintex are both solutions in the Robotic Process Automation (RPA) category. IBM is ranked #8 with an average rating of 7.8, while Nintex is ranked #10 with an average rating of 7.5. IBM holds a 2.0% mindshare in RPA, compared to Nintex’s 1.8% mindshare. Additionally, 87% of IBM users are willing to recommend the solution, compared to 91% of Nintex users who would recommend it.

IBM Robotic Process Automat...

Read 23 IBM Robotic Process Automation (RPA) reviews

2,620 Views
1,930 Comparison Views

87% willing to recommend

Nintex RPA

Read 30 Nintex RPA reviews

2,951 Views
1,453 Comparison Views

91% willing to recommend

IBM Robotic Process Automat...

Nintex RPA

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Executive Summary

We performed a comparison between IBM Robotic Process Automation (RPA) and Nintex RPA based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Robotic Process Automation (RPA) vs. Nintex RPA Report (Updated: October 2024).

Buyer's Guide

IBM Robotic Process Automation (RPA) vs. Nintex RPA

October 2024

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Helped 816,636 peers since 2012

Categories and Ranking

IBM Robotic Process Automat...

Ranking in Robotic Process Automation (RPA)

8th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Nintex RPA

Ranking in Robotic Process Automation (RPA)

10th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Robotic Process Automation (RPA) category, the mindshare of IBM Robotic Process Automation (RPA) is 2.0%, down from 2.6% compared to the previous year. The mindshare of Nintex RPA is 1.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Karinne Carnevalli De Almeida

Consultant at Universidade Federal Fluminense

User-friendly interface and good stability

I would recommend using IBM RPA. I would advise you to learn about your main processes to automate inside your company. So you can apply it in big and small processes depending on the investment for your company. That is an advantage or not. Overall, I would rate the solution an eight out of ten. It has some difficulty in the tool, but it's a very stable and useful tool for automating processes.

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JonathanNg

Global Automation Lead - Customer Operations at a energy/utilities company with 10,001+ employees

Helped us identify areas where frontline staff aren't following standard procedures or using unexpected systems, giving us better insight into our end users' workflows

To analyze and make sense of the data generated by Kryon process discovery can be a lot of effort. It's not as automatic as some might think. It really depends on how many processes you have and how actively you use them. But the scalability aspect isn't necessarily about deployment or technical maintenance. It's really about how you analyze and gain insights from the data gathering. I'd rate the scalability a seven out of ten because the solution has been scaling well for a long time. It's very easy to deploy. But getting value out of it at scale can be a challenge, just like with any deployment. We use it mainly for process discovery. We actually proceed it from different teams. So, we have 15 licenses that we rotate with different people, actually through different teams. So, we do discovery for the online team; we gather the results after about two weeks to a month. We analyze those results, and then we deploy them again on the analytics team. We regularly deploy it to different teams. So, it's in constant use. It just runs on the systems through discovery mode most of the time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"IBM RPA helped us resolve a lot of difficult cases we could not resolve using other solutions."

"It is easy to use. We have enabled our resources who don't have a background in automation to be certified and trained, then implement this product within a very short period of time, as it is very user-friendly."

"I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents."

"Integrating the tool with SAP, EBS, or other ERPs is easy."

"The most valuable feature is the ability to automate mundane tasks. This improves efficiency, reliability, etc. You can form critical operations which can be highly automated."

"It is a good tool for automation."

"It's not inclusive, in terms of automation, you can just do it standalone, in its own silo. It's not going to force your existing system or teams, your admin teams, to create new IDs for you or even force them to create new services or APIs for you or expose something from there. They can just keep the way they are doing it right now, but you still automate it."

"The good stuff about IBM is the fact that it's very easy to use, there are very nice and smart AI tools within the licensing that you don't have to pay any access. Moreover, it's more precise and more secure."

More IBM Robotic Process Automation (RPA) pros

"The number of commands it gives us to edit and modify is really good. It also captures screen activities and plays them back."

"It's very seamless to interact with Excel files and web app pages."

"The thing that we find the most value in is the Process Discovery component and the ability to really see what users are doing on a day-to-day basis. We're starting to make sense of the processes that they're doing and getting visibility into what they're doing. Overall, the Process Discovery is very good."

"Kryon will allow you to automate processes fast and easy and you do not need to be a developer to automate processes."

"The advanced Excel functionalities are really convenient because we work a lot with spreadsheets. It’s also easy to use the HTML selectors. It’s just a click and it picks it up. There’s not a lot of no hard-coding with it."

"[One of the valuable features] is the triggers. It's relatively simple to activate it. You can activate it via Control-M or via email. It has a lot of built-in triggers which enable us to easily activate the jobs."

"The recording capability is valuable because of the amount of data it captures automatically. It's quite good. It means less development, and fewer configuration settings to fill in after you're done."

"The task mining aspect has been the most valuable for us. That's why we actually bought it."

More Nintex RPA pros

Cons

"The scalability of the solution can be challenging."

"The time it takes for approvals, and risk analysis could be faster."

"IBM’s support should improve response time."

"IBM Robotic Process Automation should be more stable."

"Stability could be better."

"There are certain limitations in the solution for screen reading."

"We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities."

"The product must be promoted more."

More IBM Robotic Process Automation (RPA) cons

"Nintex RPA is not suitable for PDF automation."

"What we are lacking is OCR, the ability to read text. We would like it to have the ability to take a page which is free text and analyze it, and then for the robot to know what to do next. This ability does not exist in Kryon products."

"At first, we had problems with the object detection but in this latest release it has been better, and I think it keeps getting better."

"It would be better to have [upgrades] done automatically, like an application on your smartphone. Or even if done manually, the upgrade should just be "next, next, next," and it's upgraded, rather than making it a project to upgrade."

"There are limitations on integrations with other platforms like ServiceNow. There are some issues integrating. It's not a really an open system. The product, its design, etc., is really good, but they have to look at the openness, how to integrate with other products which are available in the market, as well as with our own solutions. You can do integration but it is not so easy."

"Another major drawback is OCR. We are not able to read scanned documents correctly in a reliable way. There is always some margin of error. Some of the processes require us to read scanned documents, and you need to ensure that it is 100 percent accurate. Without that level of assurance, you can't automate such tasks."

"With the customer support, there have been some times where we have had to go through explaining the issue a couple times because it has gone through a couple of people's hands. There have been a couple of scenarios where we have had to re-explain the issue and bring somebody new up to speed on what is going on or what the problem is."

"From our experience, the product is not suitable for end users."

More Nintex RPA cons

Pricing and Cost Advice

"The pricing is reasonable for this solution."

"The license is paid annually."

"The product is reasonably priced compared to other tools."

"IBM RPA is cheaper than other tools."

"The product has a yearly licensing fee."

"The pricing is reasonable."

"There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."

"IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."

More IBM Robotic Process Automation (RPA) pricing and cost advice

"Compared to its competitors, Kryon RPA's pricing is very competitive."

"Licensing costs are about $100,000 a year without any additional costs."

"Kryon is slightly more expensive compared to UiPath."

"Can't beat the price... There are different pricing levels for every bot or unattended bot. You can buy however many you want. You'll need an additional virtual machine for it to work on."

"It is very cheap. I would rate the pricing a three out of ten, with ten being expensive."

"We've more than broken even over on the license. Year to date, we are at $120,000 in savings."

"For an unattended robot it's $6000 a month."

"They license per robot and we have 25 robots. You get so many robot licenses and can allocate those licenses to either attended, unintended, or Process Discovery bots. If you have 25 licenses, for example, you could have 20 automation bots and five process discovery. This allocation is flexible. There are also maintenance costs."

More Nintex RPA pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.

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816,636 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

15%

Educational Organization

10%

Government

Financial Services Firm

23%

Computer Software Company

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Robotic Process Automation (RPA)?

Integrating the tool with SAP, EBS, or other ERPs is easy.

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What needs improvement with IBM Robotic Process Automation (RPA)?

The product must be promoted more. There are no promotions.

See all answers

What is your primary use case for IBM Robotic Process Automation (RPA)?

We're working with different clients from the manufacturing environment. We have implemented end-to-end solutions. We work on web automation and automation of invoices.

See all answers

Best RPA tools for IBM iSeries

We have found that Foxtrot (Now NintexRPA) is a very solid solution for IBM iSeries integration using the IBM ACS 5250 emulator, in addition Datamatics TruBot is an alternative solution.

See all answers

What do you like most about Nintex RPA?

Nintex RPA often includes security features, including encryption and user access controls, which ensure the protection of sensitive data and compliance with security standards.

See all answers

What is your experience regarding pricing and costs for Nintex RPA?

Although Nintex RPA is expensive, it is somewhat affordable considering its features. I would rate the cost aspect as an eight out of ten.

See all answers

Comparisons

Microsoft Power Automate vs IBM Robotic Process Automation (RPA)

Compared 34% of the time

UiPath vs IBM Robotic Process Automation (RPA)

Compared 29% of the time

Automation Anywhere vs IBM Robotic Process Automation (RPA)

Compared 25% of the time

Blue Prism vs IBM Robotic Process Automation (RPA)

Compared 12% of the time

More IBM Robotic Process Automation (RPA) Competitors

UiPath vs Nintex RPA

Compared 44% of the time

Microsoft Power Automate vs Nintex RPA

Compared 24% of the time

Jiffy.ai Automate vs Nintex RPA

Compared 8% of the time

Blue Prism vs Nintex RPA

Compared 8% of the time

Automation Anywhere vs Nintex RPA

Compared 7% of the time

More Nintex RPA Competitors

Product Reports

Buyer's Guide

IBM Robotic Process Automation (RPA)

November 2024

IBM Robotic Process Automation (RPA) report

Download IBM Robotic Process Automation (RPA) product report

Buyer's Guide

Nintex RPA

November 2024

Download Nintex RPA product report

Also Known As

IBM RPA

Kryon RPA

Learn More

IBM

Nintex

Overview

IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.

Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.

Using Nintex RPA, enterprises can leverage trained bots to quickly and cost-effectively automate routine tasks without the use of code in an easy-to-use drag and drop interface. Users are now equipped with a comprehensive, enterprise-grade process management and automation solution that streamlines processes fueled by both structured and unstructured data sources.

Sample Customers

The Hanover Insurance Group

Amazon, Audi, Chevron, Toyota, Uber, Walmart

Buyer's Guide

IBM Robotic Process Automation (RPA) vs. Nintex RPA

October 2024

Free Report: IBM Robotic Process Automation (RPA) vs. Nintex RPA

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