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IBM Robotic Process Automation (RPA) vs Nintex RPA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
IBM RPA typically offers a 20-30% ROI, with returns realized in 6-12 months for medium-sized initiatives.
Sentiment score
7.3
Users report cost savings, reduced errors, and improved efficiency with Nintex RPA, achieving savings up to $300,000.
 

Customer Service

Sentiment score
6.8
IBM RPA's customer support receives mixed reviews, praised for responsiveness but criticized for technical issues and training needs.
Sentiment score
7.4
Nintex RPA users praise responsive technical support and proactive service, though some experience delays and desire direct phone support.
 

Scalability Issues

Sentiment score
7.6
IBM RPA excels in cloud scalability, supports Kubernetes, integrates AI, but on-premises scaling may face challenges.
Sentiment score
6.9
Nintex RPA is scalable and flexible, enabling easy expansion and deployment, though data analysis at scale presents challenges.
 

Stability Issues

Sentiment score
6.7
IBM Robotic Process Automation receives satisfactory stability ratings, with improvements noted in version 11, though challenges remain in memory use and integration.
Sentiment score
7.1
Users rate Nintex RPA stable at 8/10, noting minor issues from updates, system changes, or configuration errors.
 

Room For Improvement

IBM Robotic Process Automation requires better AI integration, enhanced features, expanded APIs, accessible support, and improved user-friendliness.
Nintex RPA requires better object recognition, OCR, integration, AI updates, and improvements in training, compatibility, and debugging tools.
 

Setup Cost

IBM RPA offers flexible licensing and a free trial, with mixed pricing opinions but competitive compared to similar tools.
Nintex RPA offers moderate pricing, ranging from $5,000 to $100,000, with separate charges for infrastructure and optional features.
 

Valuable Features

IBM Robotic Process Automation simplifies use for all users, enhancing efficiency with drag-and-drop, Watson integration, and seamless SAP/ERP integration.
Nintex RPA offers intuitive workflows, cross-platform integration, task mining, scalability, and competitive pricing, enhancing document handling efficiency.
 

Categories and Ranking

IBM Robotic Process Automat...
Ranking in Robotic Process Automation (RPA)
8th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
23
Ranking in other categories
No ranking in other categories
Nintex RPA
Ranking in Robotic Process Automation (RPA)
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Robotic Process Automation (RPA) category, the mindshare of IBM Robotic Process Automation (RPA) is 2.0%, down from 2.6% compared to the previous year. The mindshare of Nintex RPA is 1.9%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Karinne Carnevalli De Almeida - PeerSpot reviewer
User-friendly interface and good stability
I would recommend using IBM RPA. I would advise you to learn about your main processes to automate inside your company. So you can apply it in big and small processes depending on the investment for your company. That is an advantage or not. Overall, I would rate the solution an eight out of ten. It has some difficulty in the tool, but it's a very stable and useful tool for automating processes.
JonathanNg - PeerSpot reviewer
Helped us identify areas where frontline staff aren't following standard procedures or using unexpected systems, giving us better insight into our end users' workflows
To analyze and make sense of the data generated by Kryon process discovery can be a lot of effort. It's not as automatic as some might think. It really depends on how many processes you have and how actively you use them. But the scalability aspect isn't necessarily about deployment or technical maintenance. It's really about how you analyze and gain insights from the data gathering. I'd rate the scalability a seven out of ten because the solution has been scaling well for a long time. It's very easy to deploy. But getting value out of it at scale can be a challenge, just like with any deployment. We use it mainly for process discovery. We actually proceed it from different teams. So, we have 15 licenses that we rotate with different people, actually through different teams. So, we do discovery for the online team; we gather the results after about two weeks to a month. We analyze those results, and then we deploy them again on the analytics team. We regularly deploy it to different teams. So, it's in constant use. It just runs on the systems through discovery mode most of the time.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
14%
Educational Organization
10%
Government
7%
Financial Services Firm
23%
Computer Software Company
14%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Robotic Process Automation (RPA)?
Integrating the tool with SAP, EBS, or other ERPs is easy.
What needs improvement with IBM Robotic Process Automation (RPA)?
The product must be promoted more. There are no promotions.
What is your primary use case for IBM Robotic Process Automation (RPA)?
We're working with different clients from the manufacturing environment. We have implemented end-to-end solutions. We work on web automation and automation of invoices.
Best RPA tools for IBM iSeries
We have found that Foxtrot (Now NintexRPA) is a very solid solution for IBM iSeries integration using the IBM ACS 5250 emulator, in addition Datamatics TruBot is an alternative solution.
What do you like most about Nintex RPA?
Nintex RPA often includes security features, including encryption and user access controls, which ensure the protection of sensitive data and compliance with security standards.
What is your experience regarding pricing and costs for Nintex RPA?
Although Nintex RPA is expensive, it is somewhat affordable considering its features. I would rate the cost aspect as an eight out of ten.
 

Also Known As

IBM RPA
Kryon RPA
 

Learn More

 

Overview

 

Sample Customers

The Hanover Insurance Group
Amazon, Audi, Chevron, Toyota, Uber, Walmart
Find out what your peers are saying about IBM Robotic Process Automation (RPA) vs. Nintex RPA and other solutions. Updated: December 2024.
824,052 professionals have used our research since 2012.