IBM Robotic Process Automation and Nintex RPA compete in the robotic process automation category. IBM has an upper hand in integration and licensing flexibility, while Nintex offers a balanced cost with robust features.
Features: IBM RPA is noted for its ease of use, rapid deployment, and seamless integration with existing systems, including Watson and hybrid clouds. Nintex RPA offers a drag-and-drop design, cross-platform integration, and scalability from simple to complex processes, along with strong error handling.
Room for Improvement: IBM RPA users desire better machine learning integration, improved extensibility in Recorder features, and enhanced PDF manipulation. Nintex RPA is encouraged to improve AI integration, expand its connector library, and enhance mobile accessibility and document processing capabilities.
Ease of Deployment and Customer Service: IBM RPA provides deployment flexibility across various environments, though technical support experiences vary. Nintex RPA is equally versatile in deployment but requires improved technical assistance and documentation according to user feedback.
Pricing and ROI: IBM RPA is generally seen as reasonably priced when bundled, though some consider it expensive. Nintex RPA's pricing is competitive, and its comprehensive features are valued despite initial high costs. Both solutions typically deliver a positive ROI within six months to a year.
My customers have seen high ROI with IBM Robotic Process Automation (RPA) because it has a lower cost than other vendors.
They need to improve their support by having more experienced level one support.
The solution is very scalable because it's supported by Cloud Pak for Automation, allowing scaling with other solutions or independently.
I would rate the scalability of IBM Robotic Process Automation (RPA) as eight on a scale of one to ten.
IBM Robotic Process Automation (RPA) has been running smoothly for four years without any errors, which indicates a high level of stability.
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external systems, and more integration with IBM's data and AI platforms is needed.
The pricing of IBM Robotic Process Automation (RPA) is an area that could be improved.
We haven't encountered any errors in the last four years, which speaks to its reliability.
The analytics and reporting tools in IBM Robotic Process Automation (RPA) are the best compared to all other RPAs because all other RPAs only use dashboards while IBM is the only one to have a reporting tool that includes dashboards.
| Product | Market Share (%) |
|---|---|
| IBM Robotic Process Automation (RPA) | 3.0% |
| Nintex RPA | 2.0% |
| Other | 95.0% |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 3 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 7 |
| Large Enterprise | 18 |
IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.
Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.
Using Nintex RPA, enterprises can leverage trained bots to quickly and cost-effectively automate routine tasks without the use of code in an easy-to-use drag and drop interface. Users are now equipped with a comprehensive, enterprise-grade process management and automation solution that streamlines processes fueled by both structured and unstructured data sources.
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