Nintex RPA vs SAP Intelligent RPA comparison

Nintex and SAP are both solutions in the Robotic Process Automation (RPA) category. Nintex is ranked #11 with an average rating of 7.5, while SAP is ranked #10 with an average rating of 8.0. Nintex holds a 2.0% mindshare in RPA, compared to SAP’s 1.6% mindshare. Additionally, 91% of Nintex users are willing to recommend the solution, compared to 87% of SAP users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

SAP Intelligent RPA and Nintex RPA are competitive products in the robotic process automation space. SAP Intelligent RPA has an edge in integration with SAP systems, while Nintex RPA is robust in workflow automation capabilities.

Features: SAP Intelligent RPA integrates closely with SAP environments, offers robust automation capabilities for complex processes, and supports enterprise-level needs. Nintex RPA is noted for its strong workflow automation tools, intuitive design flow, and support for a broader range of automation scenarios.

Room for Improvement: SAP Intelligent RPA could enhance its user interface to be more intuitive, expand its compatibility with non-SAP systems, and improve its support for smaller enterprises. Nintex RPA has room to grow in enterprise integrations, could benefit from more advanced automation features, and might enhance its customer support for more technical queries.

Ease of Deployment and Customer Service: SAP Intelligent RPA provides a seamless deployment process for existing SAP users with strong support for its integrated environments. Nintex RPA offers cloud-first deployment with broad platform compatibility and agile support across different applications, catering to versatile organizational needs.

Pricing and ROI: SAP Intelligent RPA involves higher initial setup costs due to enterprise-level integration requirements but promises significant ROI for SAP-heavy operations. Nintex RPA typically presents a flexible pricing model with lower initial costs, allowing faster ROI realization, making it a quicker, cost-efficient solution for various business sizes.

To learn more, read our detailed Nintex RPA vs. SAP Intelligent RPA Report (Updated: January 2025).

Buyer's Guide

Nintex RPA vs. SAP Intelligent RPA

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Automate

Mindshare comparison

As of January 2025, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 1.4%, up from 1.0% compared to the previous year. The mindshare of Nintex RPA is 2.0%, up from 1.7% compared to the previous year. The mindshare of SAP Intelligent RPA is 1.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at Software Greenhouse

Can automate several processes with only one bot and is easy to implement, administer, and use

We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly. We can automate several processes with only one bot, so it's much cheaper than other products where you need to buy additional licenses. We need a good value for our automation. The other solutions might be more robust, but Automate is perfect for us because we're not a large enterprise.

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JonathanNg

Global Automation Lead - Customer Operations at a energy/utilities company with 10,001+ employees

Helped us identify areas where frontline staff aren't following standard procedures or using unexpected systems, giving us better insight into our end users' workflows

To analyze and make sense of the data generated by Kryon process discovery can be a lot of effort. It's not as automatic as some might think. It really depends on how many processes you have and how actively you use them. But the scalability aspect isn't necessarily about deployment or technical maintenance. It's really about how you analyze and gain insights from the data gathering. I'd rate the scalability a seven out of ten because the solution has been scaling well for a long time. It's very easy to deploy. But getting value out of it at scale can be a challenge, just like with any deployment. We use it mainly for process discovery. We actually proceed it from different teams. So, we have 15 licenses that we rotate with different people, actually through different teams. So, we do discovery for the online team; we gather the results after about two weeks to a month. We analyze those results, and then we deploy them again on the analytics team. We regularly deploy it to different teams. So, it's in constant use. It just runs on the systems through discovery mode most of the time.

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Keerthana Jayathran

SAP BTP Developer at Wipro Limited

Offers integration of the document extraction service into SAP ALC, enabling the direct upload and extraction of details

I found that SAP Intelligent RPA can be somewhat unstable when using SAP GUI. When we upgraded from SAP GUI version 7.50 to version 7.70, we had to update our SAP Intelligent RPA screens even though the screens were the same. This was difficult and time-consuming. The one I would like to see is in context with the screens, if they are using the same SAP UI, and if it updates, it should not be changed. At least it should be able to identify the screen. There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, what the reason is, or what the criteria we are missing to add. A proper error message would be helpful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features for my client are timing and scheduling."

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"It gives us a central place to schedule tasks and run them distributed."

"The licensing of the product is very good. You only need to license it once and then you have it forever."

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."

More Fortra's Automate pros

"Nintex RPA often includes security features, including encryption and user access controls, which ensure the protection of sensitive data and compliance with security standards."

"Kryon will allow you to automate processes fast and easy and you do not need to be a developer to automate processes."

"What I like most about Kryon RPA is the user experience. I also find the layout and design of the solution better for programming compared to other RPA solutions."

"It has been helpful in reducing the manpower and error rate since we are able to run tasks 24/7 without interruptions. As humans definitely take breaks and there may be absenteeism that is unexpected, the solution provides continuous work. Humans tend to make errors once in a while, but the solution has almost zero percent errors."

"It's very seamless to interact with Excel files and web app pages."

"The initial setup process is easy."

"While we have only explored the simple use cases so far, Nintex RPA has good integration capabilities, such as working well with Gmail and Outlook to automate document handling and notifications."

"The task mining aspect has been the most valuable for us. That's why we actually bought it."

More Nintex RPA pros

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"The initial setup of SAP Contextor is easy."

"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

"It is a stable solution...It is a scalable solution."

"Scalability is fine. It is pretty nice."

Cons

"The product also has a limited use case in some respects."

"It's possible that they could use a stronger community for seeking guidance and help."

"The solution has a very weak knowledge base."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"The OCR for Hebrew text needs to be improved."

"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."

More Fortra's Automate cons

"I have seen some very minor occurrences where Kryon's interactions with Microsoft Office might cause the robot to hang. However, it is about one to two percent of the time where we are seeing this happen. It is such a small percentage that it's not even something that we are overly worried about. This would be where they might have some stability issues, but it could be the Microsoft Office API or how they are interacting together."

"We use Google Drive a lot. If somebody sends us a spreadsheet or a document, it's going to be in Google’s format. It's not going to be in Microsoft Office format. But currently, there's no integration with Google’s documents. That would be a huge plus to have."

"We would like to see having a little more specific documentation, or some of the examples be easier to find. One of the big things that we get directed to now is the Kryon Community page, but a lot of that wasn't in existence or publicized when we started doing our training and education. Now, we're stumbling through using it. For the majority of the time, we have either had to try and interpret what the instructions meant or do a service desk ticket."

"I would expect that in the first year there is no ROI. It has to be measured over three or five years."

"With the customer support, there have been some times where we have had to go through explaining the issue a couple times because it has gone through a couple of people's hands. There have been a couple of scenarios where we have had to re-explain the issue and bring somebody new up to speed on what is going on or what the problem is."

"Extracting meaningful data requires significant effort. You need a dedicated business analyst who can understand the output."

"Another major drawback is OCR. We are not able to read scanned documents correctly in a reliable way. There is always some margin of error. Some of the processes require us to read scanned documents, and you need to ensure that it is 100 percent accurate. Without that level of assurance, you can't automate such tasks."

"The process discovery tool of Kryon RPA could be improved because of its limitations."

More Nintex RPA cons

"SAP Contextor could improve by automating some processes."

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"I found that the SAP scripting of a program is easier than SAP Contextor."

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

Pricing and Cost Advice

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"Once you buy the software, you just pay for the support for backend help."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"It comes with a package that costs approximately $20,000 USD per year."

More Fortra's Automate pricing and cost advice

"In addition to the standard licensing costs, there are manpower costs."

"It is very cheap. I would rate the pricing a three out of ten, with ten being expensive."

"The price is affordable."

"We have a yearly license. It's about $5,000 per year."

"We've more than broken even over on the license. Year to date, we are at $120,000 in savings."

"Can't beat the price... There are different pricing levels for every bot or unattended bot. You can buy however many you want. You'll need an additional virtual machine for it to work on."

"Licensing costs are about $100,000 a year without any additional costs."

"We have been able to alleviate two FTEs, which was a big savings for us. We were able to reuse those resources in other locations. It is over 5000 hours a year in total savings."

More Nintex RPA pricing and cost advice

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

"The pricing is not that expensive. It is manageable."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

15%

Healthcare Company

Manufacturing Company

Financial Services Firm

22%

Computer Software Company

15%

Manufacturing Company

Government

Computer Software Company

17%

Financial Services Firm

11%

Manufacturing Company

10%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

We used the platform primarily for task automation, including transmitting EDR files. Additionally, we've utilized it...

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What is your experience regarding pricing and costs for Fortra Automate?

The starter pack was all we needed and was reasonable. Others were either more expensive or didn't do all that I want...

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Best RPA tools for IBM iSeries

We have found that Foxtrot (Now NintexRPA) is a very solid solution for IBM iSeries integration using the IBM ACS 525...

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What do you like most about Nintex RPA?

Nintex RPA often includes security features, including encryption and user access controls, which ensure the protecti...

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What is your experience regarding pricing and costs for Nintex RPA?

Although Nintex RPA is expensive, it is somewhat affordable considering its features. I would rate the cost aspect as...

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What do you like most about SAP Contextor?

The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.

See all answers

What is your experience regarding pricing and costs for SAP Contextor?

The pricing for SAP Intelligent RPA operates on a model that considers power usage and transactions per job. It is ad...

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What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would b...

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Comparisons

Microsoft Power Automate vs Fortra's Automate

Compared 48% of the time

UiPath vs Fortra's Automate

Compared 36% of the time

Automation Anywhere vs Fortra's Automate

Compared 7% of the time

Blue Prism vs Fortra's Automate

Compared 4% of the time

MOVEit vs Fortra's Automate

Compared 4% of the time

More Fortra's Automate Competitors

UiPath vs Nintex RPA

Compared 43% of the time

Microsoft Power Automate vs Nintex RPA

Compared 20% of the time

Blue Prism vs Nintex RPA

Compared 9% of the time

Jiffy.ai Automate vs Nintex RPA

Compared 9% of the time

Jacada Intelligent Agent Engagement vs Nintex RPA

Compared 4% of the time

More Nintex RPA Competitors

UiPath vs SAP Intelligent RPA

Compared 42% of the time

Automation Anywhere vs SAP Intelligent RPA

Compared 26% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 13% of the time

Blue Prism Cloud vs SAP Intelligent RPA

Compared 10% of the time

More SAP Intelligent RPA Competitors

Product Reports

Buyer's Guide

Fortra's Automate

January 2025

Download Fortra's Automate product report

Buyer's Guide

Nintex RPA

January 2025

Download Nintex RPA product report

Buyer's Guide

SAP Intelligent RPA

December 2024

Download SAP Intelligent RPA product report

Also Known As

HelpSystems Automate, Automate

Kryon RPA

SAP Contextor, Contextor

Learn More

Video not available

Fortra

Nintex

Video not available

SAP

Overview

Fortra's Automate is predominantly used in HR and operational departments for automating reports, file manipulation, and data processing. Key uses include automating repetitive tasks, integrating PDFs and emails, running scripts, processing large data sets, transforming file formats, synchronizing databases, managing job schedules, and transferring files.

Users commend Fortra's Automate for its ease of implementation and user-friendly drag-and-drop interface, which requires minimal technical skills for efficient bot deployment. The software is appreciated for its effective scheduling tools, reliable integration capabilities, and a wide range of functions such as file interaction, secure file transfers, and extensive automation without the need for coding. Businesses achieve significant time savings and simplified processes, bolstered by continuous updates and robust customer support.

What are the key features?

Scheduling Tools: Enables precise control and timing for automation tasks
Integration Capabilities: Seamlessly connects with various systems and software
File Interaction: Comprehensive functions for file manipulation and transfer
Secure Transfers: Ensures data safety during file transfers
User-Friendly: Minimal technical skills needed for deployment and use

What benefits should you look for in reviews?

Ease of Implementation: Fast and simple setup process
Time Savings: Reduces time spent on repetitive tasks
Process Simplification: Streamlines complex workflows
Customer Support: Access to continuous support and updates

In various industries such as healthcare, transportation, and payroll, Fortra's Automate automates workflows like invoice generation, data retrieval, data uploading, and insurance eligibility checks, enhancing efficiency and accuracy for HR and operational tasks.

Using Nintex RPA, enterprises can leverage trained bots to quickly and cost-effectively automate routine tasks without the use of code in an easy-to-use drag and drop interface. Users are now equipped with a comprehensive, enterprise-grade process management and automation solution that streamlines processes fueled by both structured and unstructured data sources.

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Amazon, Audi, Chevron, Toyota, Uber, Walmart

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

Buyer's Guide

Nintex RPA vs. SAP Intelligent RPA

January 2025

Free Report: Nintex RPA vs. SAP Intelligent RPA

Find out what your peers are saying about Nintex RPA vs. SAP Intelligent RPA and other solutions. Updated: January 2025.

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