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Jacada Intelligent Agent Engagement vs Nintex RPA comparison

Jacada and Nintex are both solutions in the Robotic Process Automation (RPA) category. Jacada is ranked #48, while Nintex is ranked #11 with an average rating of 7.5. Jacada holds a 0.2% mindshare in RPA, compared to Nintex’s 1.8% mindshare. Additionally, 100% of Jacada users are willing to recommend the solution, compared to 91% of Nintex users who would recommend it.

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Jacada Intelligent Agent Engagement and Nintex RPA based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: April 2025).

Buyer's Guide

Robotic Process Automation (RPA)

April 2025

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Helped 847,772 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of Jacada Intelligent Agent Engagement is 0.2%, up from 0.1% compared to the previous year. The mindshare of Nintex RPA is 1.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Biswajit Mohanty

Senior Manager - RPA & Transition at FIS

Suitable for a small-scale business but not evolved enough for a large enterprise

The best thing with that Jacada is that they are a repository builder, which we use for our assessment to gauge and match screens. Jacada has evolved, but I'm not using the latest version. Technically we use our internal product more, which is iAutomate. We also use UiPath and Automation Anywhere…

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Damilola Adeleye

Business Automation Developer at Polaris Bank Nigeria Plc

Easy to use and clear documentation with notes explaining each step available

Areas, where I see some room for improvement would be the use of reading details from an Excel file. Most of the time, it's difficult when I say looping through a huge data set, and it's very difficult for the bot to interact with those data sets unless it starts offering the Excel file. As of today, from the reports I've worked with, I noticed that most reports are empty columns and two rows. So if Kryon can associate with that and extract those deposits into a variable, and the tools can easily fit out to column dash and two rows and columns, it will be nice. But as of today, the bot doesn't have the functionality to detect variables. We have to do it on the Excel file itself. I also noticed that when it comes to the use of bots, not everyone has the same knowledge, and it can be difficult to do certain research unless you have advanced knowledge of what you need to do. I also noticed that in the community, most people don't use it, and it's quite difficult when you need certain support.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"The best feature of Automate is its ease of use, which is a major selling point."

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

"We have found the pricing to be very reasonable."

"The licensing of the product is very good. You only need to license it once and then you have it forever."

"The ability to connect to websites and pull data is the solution's most valuable feature."

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

More Automate pros

"The initial setup was fairly straightforward."

"We use PowerBuilder as our application building codex. Kryon adds flexibility when we have the functionality of SQL, where we can take sets of data out of the back-end and run complex computations or do a bunch of data validations inside the wizard. It can save us sometimes dozens of steps, then if we were to try and do those same reviews using the user interface completely. The balance that we get from using Kryon RPA, alongside being able to screen scrape and frequent screen, gives us an advantage that we haven't had previously with any of our other attempts at robotic process automation."

"Nintex RPA often includes security features, including encryption and user access controls, which ensure the protection of sensitive data and compliance with security standards."

"We use Kryon Studio to develop new wizards and we use the features to capture elements from the screen and automate processes... The screen capture allows us to interface with systems which don't have an API, or where the API is very expensive, and it allows us to do on-screen integration."

"We are able to cope with our clients's demands. No matter how much volume they throw at us, we are able to get it done quickly."

"As a business user, it's so easy to use. With the recording of the processes, we didn't need to hire a specific developer... we are able to build most of our processes without having to develop the actual development skillset... the simplicity is the biggest win."

"It's very seamless to interact with Excel files and web app pages."

"The recording feature enables us to record what we're doing, like typing or clicking the mouse, and to identify objects on the screen. We basically teach the program how to type, instead of a person. That's the most powerful feature."

"Nintex RPA doesn't require much coding, and you can drag and drop the activities."

More Nintex RPA pros

Cons

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

"The documentation is not that great."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"The product also has a limited use case in some respects."

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

More Automate cons

"They need to create a workflow system."

"What we are lacking is OCR, the ability to read text. We would like it to have the ability to take a page which is free text and analyze it, and then for the robot to know what to do next. This ability does not exist in Kryon products."

"Kryon RPA's integration with other solutions could be more seamless."

"Extracting meaningful data requires significant effort. You need a dedicated business analyst who can understand the output."

"Nintex RPA is not suitable for PDF automation."

"It would be better to have [upgrades] done automatically, like an application on your smartphone. Or even if done manually, the upgrade should just be "next, next, next," and it's upgraded, rather than making it a project to upgrade."

"I would expect that in the first year there is no ROI. It has to be measured over three or five years."

"Kryon RPA need to enhance the robustness of our multi-board architecture to ensure the availability of bots on multiple machines."

"We use Google Drive a lot. If somebody sends us a spreadsheet or a document, it's going to be in Google’s format. It's not going to be in Microsoft Office format. But currently, there's no integration with Google’s documents. That would be a huge plus to have."

More Nintex RPA cons

Pricing and Cost Advice

"Once you buy the software, you just pay for the support for backend help."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"It comes with a package that costs approximately $20,000 USD per year."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

More Automate pricing and cost advice

Information not available

"We're paying in the neighborhood of about $66,000 a year. The cost is fairly similar to its competitors' costs. It might have been a little bit more reasonable than the others, and that cost was with Process Discovery in addition."

"The price is affordable."

"Kryon is slightly more expensive compared to UiPath."

"We are probably saving $6000 to $8000 a month in labor costs. It's not a ton, but we're right around $60,000 to $80,000 a year with our current deployment."

"We've more than broken even over on the license. Year to date, we are at $120,000 in savings."

"We have been able to alleviate two FTEs, which was a big savings for us. We were able to reuse those resources in other locations. It is over 5000 hours a year in total savings."

"It is very cheap. I would rate the pricing a three out of ten, with ten being expensive."

"For an unattended robot it's $6000 a month."

More Nintex RPA pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

No data available

Financial Services Firm

21%

Computer Software Company

16%

Healthcare Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

See all answers

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Earn 20 points

Best RPA tools for IBM iSeries

We have found that Foxtrot (Now NintexRPA) is a very solid solution for IBM iSeries integration using the IBM ACS 525...

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What do you like most about Nintex RPA?

Nintex RPA often includes security features, including encryption and user access controls, which ensure the protecti...

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What is your experience regarding pricing and costs for Nintex RPA?

Although Nintex RPA is expensive, it is somewhat affordable considering its features. I would rate the cost aspect as...

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Comparisons

Microsoft Power Automate vs Automate

Compared 42% of the time

UiPath vs Automate

Compared 38% of the time

Automation Anywhere vs Automate

Compared 8% of the time

Blue Prism vs Automate

Compared 6% of the time

VisualCron vs Automate

Compared 6% of the time

More Automate Competitors

No data available

UiPath vs Nintex RPA

Compared 37% of the time

Microsoft Power Automate vs Nintex RPA

Compared 19% of the time

Blue Prism vs Nintex RPA

Compared 13% of the time

Automation Anywhere vs Nintex RPA

Compared 10% of the time

More Nintex RPA Competitors

Product Reports

Buyer's Guide

Automate

April 2025

Download Automate product report

Buyer's Guide

Robotic Process Automation (RPA)

April 2025

Jacada Intelligent Agent Engagement report

Download Jacada Intelligent Agent Engagement product report

Buyer's Guide

Nintex RPA

March 2025

Download Nintex RPA product report

Also Known As

HelpSystems Automate, Automate

No data available

Kryon RPA

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

While assisted service aptly describes the human-touch component, intelligent agent engagement more accurately describes the human-touch fueled with technology to drive improved operational efficiency. Intelligent agent engagement is about transforming complex agent desktops, a variety of channels (voice, chat, email, etc) and complex processes (troubleshooting, complicated products, regulatory) into an operationally efficient customer service experience.

Jacada

Using Nintex RPA, enterprises can leverage trained bots to quickly and cost-effectively automate routine tasks without the use of code in an easy-to-use drag and drop interface. Users are now equipped with a comprehensive, enterprise-grade process management and automation solution that streamlines processes fueled by both structured and unstructured data sources.

Nintex

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Humana, Turk Telekom, Leumi Card

Amazon, Audi, Chevron, Toyota, Uber, Walmart

Buyer's Guide

Robotic Process Automation (RPA)

April 2025

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Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: April 2025.

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