SAP Intelligent RPA vs UiPath comparison

SAP and UiPath are both solutions in the Robotic Process Automation (RPA) category. SAP is ranked #9 with an average rating of 8.0, while UiPath is ranked #1 with an average rating of 8.6. SAP holds a 1.7% mindshare in RPA, compared to UiPath’s 23.0% mindshare. Additionally, 87% of SAP users are willing to recommend the solution, compared to 97% of UiPath users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

UiPath and SAP Intelligent RPA are products competing in automating business processes. UiPath seems to have an upper hand in pricing and support, while SAP Intelligent RPA's robust features make it appealing for seeking advanced capabilities.

Features: UiPath is known for advanced AI integrations, intuitive design, and an extensive library of pre-built automation components. SAP Intelligent RPA features strong integration capabilities with SAP environments, seamless automation of SAP processes, and emphasizes scalability.

Ease of Deployment and Customer Service: UiPath is characterized by a swift deployment process and comprehensive support. SAP Intelligent RPA requires more setup due to integration with SAP systems, providing substantial support within SAP ecosystems.

Pricing and ROI: UiPath offers flexible pricing models and a favorable return on investment through low setup cost and rapid time-to-value. SAP Intelligent RPA involves higher initial costs due to integration depth but offers significant efficiency in SAP environments, promising competitive ROI over time.

To learn more, read our detailed SAP Intelligent RPA vs. UiPath Report (Updated: March 2025).

Buyer's Guide

SAP Intelligent RPA vs. UiPath

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of SAP Intelligent RPA is 1.7%, up from 0.7% compared to the previous year. The mindshare of UiPath is 23.0%, down from 26.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Keerthana Jayathran

SAP BTP Developer at Wipro Limited

Offers integration of the document extraction service into SAP ALC, enabling the direct upload and extraction of details

I found that SAP Intelligent RPA can be somewhat unstable when using SAP GUI. When we upgraded from SAP GUI version 7.50 to version 7.70, we had to update our SAP Intelligent RPA screens even though the screens were the same. This was difficult and time-consuming. The one I would like to see is in context with the screens, if they are using the same SAP UI, and if it updates, it should not be changed. At least it should be able to identify the screen. There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, what the reason is, or what the criteria we are missing to add. A proper error message would be helpful.

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Amjed Al-Tayyan

Governance Director at Diyar United Company

Automation streamlines onboarding and reduces the load on customer service agents

As the head of the division, I do not use UiPath myself. However, I am the decision-maker, so I review the features. The combination of both full-attended and half-attended automation, where you can automate tasks and still interact when required, is very useful. It provides efficiency by freeing staff from unnecessary tasks, resulting in a balanced workload and more productive use of an employee's time. The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability. It is very easy to use. During the COVID lockdown, my son who was 11 at the time attended a UiPath and Automation Anywhere training with me. He has already automated his school tasks requiring saving data and uploading some documents to the portal. If a kid can do this, it shows how easy it is.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."

"The pricing is excellent. I would give them perfect marks in that regard."

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."

"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"We have found the pricing to be very reasonable."

More Automate pros

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

"It is a stable solution...It is a scalable solution."

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

"Scalability is fine. It is pretty nice."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"The initial setup of SAP Contextor is easy."

"I've contacted technical support many times and they are very helpful."

"UiPath's ease of use for automating our company's processes is a five out of five. We have found it very easy to talk to them, identifying what can be done along with the potential use cases. They have been very good at guiding us through what is realistic at this point, how their robots could help us save time and improve accuracy, and how our users can engage with their robots, e.g., ensuring that users engage with the robots and use their product."

"It has a lot of features, but the ones that I'm really interested in and focused on are the Automation Hub and the Task Capture tool that they have created. Automation Hub helps you in gathering a lot of ideas, and Task Capture helps subject matter experts in capturing the step-by-step processes. It helps them build their SOPs or a document system wherever it is not already available."

"The platform is object-orientated. You can create and reuse objects, which is a great feature."

"UiPath's most valuable feature is its ability to view and extract any data throughout the entire development process in the automation framework."

"The development part is very simple. It is easy to use. Our development time for a project is approximately two weeks now."

"The interface is intuitive and very user-friendly."

"Just this year, we probably saved 45 million dollars, and the next year, it will be upwards of 80 million."

More UiPath pros

Cons

"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."

"The OCR for Hebrew text needs to be improved."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."

"There is a lack of good development for artificial intelligence, such as machine learning."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

More Automate cons

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

"I found that the SAP scripting of a program is easier than SAP Contextor."

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

"SAP Contextor could improve by automating some processes."

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"If UiPath could interact with more popular applications currently available, it would be highly beneficial."

"If they had more development assistance, it would be helpful."

"I had a problem with one thing, and that was exporting activities packages between the test server and the production server."

"There is room for improvement in browser automation, particularly regarding access and success rates."

"The solution needs to offer more integrations."

"One of the products where I would definitely see a need for improvement would be a Task Capture."

"The licensing process is complicated and needs to be improved."

"Governance has room for improvement but that's more of a cultural thing. It depends on your company. We have the reference architecture that we have in place, but it's easy for someone to say, "Okay, I need to make an adjustment here outside of that reference architecture." Because it's so easy for them to do that, they leave the company now that a non-compliant bot is out there running a production process, we need to be able to rank that in. There needs to be footwork that we have to do as an organization for my team as opposed to a true problem with the platform."

More UiPath cons

Pricing and Cost Advice

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"It comes with a package that costs approximately $20,000 USD per year."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"Once you buy the software, you just pay for the support for backend help."

More Automate pricing and cost advice

"The pricing is not that expensive. It is manageable."

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

"UiPath pricing is average."

"UiPath is slightly more expensive than Automation Anywhere and Microsoft Power Automate."

"We would like to see improvement on the ROI, as we need to free up resources. Too many man-hours are being spent on trivial tasks which could be automated."

"This solution is priced less compared with other products."

"Previously, we were not using automation operations. I believe we have now reduced costs significantly, which justifies the cost we are paying for the service."

"Some features are very costly, like Document Understanding. That is why in India many customers are not using the Document Understanding license. This is a premium feature and its licensing costs are high compared to other tools."

"We saved a little over $600,000. That totaled to almost 19 FTEs which we ended up saving."

"When there's a massive deployment of robots, pricing for UiPath becomes costly, as you must purchase different licenses for UiPath Studio, Orchestrator, etc."

More UiPath pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Computer Software Company

16%

Manufacturing Company

11%

Financial Services Firm

11%

Energy/Utilities Company

Computer Software Company

16%

Financial Services Firm

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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What do you like most about SAP Contextor?

The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.

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What is your experience regarding pricing and costs for SAP Contextor?

The pricing for SAP Intelligent RPA operates on a model that considers power usage and transactions per job. It is ad...

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What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would b...

See all answers

Best RPA tools for IBM iSeries

I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...

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RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...

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How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...

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Comparisons

Microsoft Power Automate vs Automate

Compared 43% of the time

Automation Anywhere vs Automate

Compared 9% of the time

Blue Prism vs Automate

Compared 6% of the time

VisualCron vs Automate

Compared 5% of the time

More Automate Competitors

Automation Anywhere vs SAP Intelligent RPA

Compared 22% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 12% of the time

Blue Prism Cloud vs SAP Intelligent RPA

Compared 9% of the time

SAP Build Process Automation vs SAP Intelligent RPA

Compared 8% of the time

Blue Prism vs SAP Intelligent RPA

Compared 7% of the time

More SAP Intelligent RPA Competitors

Microsoft Power Automate vs UiPath

Compared 26% of the time

Blue Prism vs UiPath

Compared 14% of the time

Automation Anywhere vs UiPath

Compared 11% of the time

Pega Robotic Process Automation vs UiPath

Compared 6% of the time

ABBYY Vantage vs UiPath

Compared 2% of the time

More UiPath Competitors

Product Reports

Buyer's Guide

Automate

March 2025

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Buyer's Guide

SAP Intelligent RPA

March 2025

Download SAP Intelligent RPA product report

Buyer's Guide

UiPath

March 2025

Download UiPath product report

Also Known As

HelpSystems Automate, Automate

SAP Contextor, Contextor

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

SAP

UiPath is a user-friendly automation software that streamlines business processes by automating repetitive tasks. It offers extensive automation capabilities, seamless integration with other systems, and robust security measures.

Users appreciate its intuitive design, ease of use, and ability to automate complex workflows.

Its seamless integration with various applications ensures smooth data exchange and enhances workflow management, while strong security measures protect sensitive data and maintain compliance with industry standards.

UiPath

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies

Buyer's Guide

SAP Intelligent RPA vs. UiPath

March 2025

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