Automation Anywhere vs IBM Robotic Process Automation (RPA) comparison

Automation Anywhere and IBM are both solutions in the Robotic Process Automation (RPA) category. Automation Anywhere is ranked #3 with an average rating of 8.3, while IBM is ranked #8 with an average rating of 7.8. Automation Anywhere holds a 11.9% mindshare in RPA, compared to IBM’s 2.0% mindshare. Additionally, 95% of Automation Anywhere users are willing to recommend the solution, compared to 87% of IBM users who would recommend it.

Automation Anywhere

Read 522 Automation Anywhere reviews

19,499 Views
11,742 Comparison Views

95% willing to recommend

IBM Robotic Process Automat...

Read 23 IBM Robotic Process Automation (RPA) reviews

2,620 Views
1,930 Comparison Views

87% willing to recommend

Automation Anywhere

IBM Robotic Process Automat...

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Executive Summary

We performed a comparison between Automation Anywhere and IBM Robotic Process Automation (RPA) based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Automation Anywhere vs. IBM Robotic Process Automation (RPA) Report (Updated: October 2024).

Buyer's Guide

Automation Anywhere vs. IBM Robotic Process Automation (RPA)

October 2024

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Categories and Ranking

Automation Anywhere

Ranking in Robotic Process Automation (RPA)

3rd

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

522

Ranking in other categories

Process Mining (1st)

IBM Robotic Process Automat...

Ranking in Robotic Process Automation (RPA)

8th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 11.9%, down from 15.5% compared to the previous year. The mindshare of IBM Robotic Process Automation (RPA) is 2.0%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Q&A Highlights

Walter Sitoe

General Director at BCI

May 25, 2022

IBM digital business automation with UiPath vs IBM RPA with Automation Anywhere?

Sincerely we are just using UiPath, I haven't tryied Automation Anywhere however I've heard it's easy to use too.

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Featured Reviews

Nelson F. Guerrero

Senior Manager & Principal Automation Architect, AI + Automation at a manufacturing company with 10,001+ employees

Saved us half a million dollars and 10,000 hours in the first year

There have been numerous improvements in the organization. We have saved hours and time and hard dollars. In the first year, we saved over half a million dollars. That was about six months of time. After that, we have done at least three million year over year, and we have increased that very much. As far as time saved, it is well over 10,000 hours in the first year alone, and we continue to grow. This year, we are projecting 30,000 manual hours saved. Prior to the implementation of Automation Anywhere, we had lots and lots of manual work. People would go into Excel and copy data from one master sheet to many sheets. They would compile data. They would take lots of time to do these things. Today, they can go in, press a button, and launch it. They can download hundreds and thousands of invoices, whereas previously, they used to do it manually. One of our use cases saved two people four days a week of time, which is 32 hours each. We now do that automatically in six hours. The learning curve is initially a little daunting, but after you are in there and you understand how it works, it is very seamless. It is very easy to pick up and very intuitive, and then from there, it is pretty much you go and get your hands dirty. The tools that we integrate with Automation Anywhere so far have been Python scripts and PowerShell. We have got Power Automate and Power Flows from Microsoft. We are starting to do some cognitive RPA. We are implementing OpenAI through Azure. We have got a lot of that going right now. The integration with all of the documents and APIs is very seamless. There are packages available in the store if you do not have the integration built-in out of the box. They are available to everyone. Everything that we have been able to use has been just drag and drop. We can just pop in our credentials and be done. Automation Anywhere has affected us in a positive way in terms of employee capacity and compliance. We have not had to backfill roles. We have not necessarily replaced people, and that is by intent. We did not want to replace people, but we also did not want to have to backfill people. We wanted people to focus on things that they value and be more productive instead of doing mind-numbing things that get no value, but they just have to do it. Our time and cost savings have been immense since the beginning. In our first year, after we started launching the bots in June or July of 2019, we saved half a million dollars and 10,000 man-hours. Since then, we have grown more than 70% year over year. This year, we are on track to go up to about 40,000 man-hours saved and more than three million hard dollars saved. They have been able to provide automation at scale pretty well. We fired up and started off with only three production machines. We are now up at five. Officially, we were going up to seven as of next week. We have heard about people here at the Imagine conference who, for example, have hundreds, so the point is proven, and the facts are there. They can scale up very quickly. The main Automation Anywhere Program offering we use is Pathfinder. We have not utilized our partner services or anything like that, but Pathfinder has been great. Their user groups have been great. To be able to focus and see the product launches beforehand has always been advantageous. The ability to see that has been good.

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Karinne Carnevalli De Almeida

Consultant at Universidade Federal Fluminense

User-friendly interface and good stability

I would recommend using IBM RPA. I would advise you to learn about your main processes to automate inside your company. So you can apply it in big and small processes depending on the investment for your company. That is an advantage or not. Overall, I would rate the solution an eight out of ten. It has some difficulty in the tool, but it's a very stable and useful tool for automating processes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automation Anywhere has improved our company a lot. The SLA of some tasks that we need to deliver to some clients has improved greatly."

"It eliminates redundant work from our offshore team to free up FTEs."

"The Automation Anywhere University is a good tool. It goes topic-by-topic with real-time examples."

"The solution is very easy to implement."

"IQ Bot is the most important feature and it has been extensively used by our clients."

"The biggest benefit of Automation Anywhere is that it makes our processes error-free. Accuracy is how you build efficiency within the system and increase productivity."

"Automation Anywhere has significantly improved our organization's efficiency. Across various processes, we have achieved a 90% time savings for each use case, making our workflow much more streamlined and productive."

"Automation Anywhere has been an integral part of this product's evolution in general. A hindrance that we were faced with was companies who did not have API integrations for Salesforce. This is where RPA and Automation Anywhere came in and helped us with integrating solutions which did not have API integrations within themselves. That's how we've evolved in the past two to three months."

More Automation Anywhere pros

"IBM Robotic Process Automation is very easy to use."

"IBM RPA helped us resolve a lot of difficult cases we could not resolve using other solutions."

"The quality is great! It's very strong and has a very strong platform."

"IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being."

"It's user-friendly; even non-technical people can program bots using drag-and-drop functionalities."

"The most valuable feature is the ability to automate mundane tasks. This improves efficiency, reliability, etc. You can form critical operations which can be highly automated."

"It is a good tool for automation."

"It is easy to use. We have enabled our resources who don't have a background in automation to be certified and trained, then implement this product within a very short period of time, as it is very user-friendly."

More IBM Robotic Process Automation (RPA) pros

Cons

"The dashboard has room for improvement."

"So far, the stability is not good. We are trying to improve this because we are facing a lot of instability issues."

"Vertical connecting lines would be appropriate within the code, and a collapse/expand feature for code blocks would be ideal."

"Automation Anywhere should make it easier for developers to manage queues and exception handling. The OCR component could also be better. We have had to use other OCR tools to get information from the account documents."

"Automation Anywhere is expensive. They should consider lowering the price to make Automation Anywhere more affordable to SMEs, which comprise a huge segment."

"The product should improve on Voice Recognition and IoT pretty soon, as this is the next big thing in and I would like to see this upgraded in the next release."

"The learning curve for Automation Anywhere is steep, especially for advanced features like IQ Bot and API automation, which require technical expertise."

"The marketing for Automation Anywhere has room for improvement."

More Automation Anywhere cons

"The scalability of the solution can be challenging."

"I would like to improve the efficiency of this solution and the Surface Level Agreement."

"The time it takes for approvals, and risk analysis could be faster."

"There are certain limitations in the solution for screen reading."

"The users should be allowed to create folders in Control Center."

"I would like to have more flexibility in connecting the platform with third-party systems."

"Capturing GUI operations is very easy, but capturing IBM Logistics automation is hard. It does not always work with browsers or automotive applications like SAP."

"IBM’s support should improve response time."

More IBM Robotic Process Automation (RPA) cons

Pricing and Cost Advice

"Time and monetary savings can range from 20 to 90 percent."

"We're just starting to renew our license, and we were quoted $115,000 without the IQ Bot. The IQ Bot is another $30,000. This is with very limited pages, as we go through our first projects. The majority of the cost was for ten days of onsite training."

"Our licensing costs are setup on an annual basis."

"Automation Anywhere's price is considerably better than UiPath's."

"The certifications are free of cost."

"The licensing fees are approximately $10,000 USD for between five and ten users."

"The cost of Automation Anywhere is high in Turkey due to the weak economy."

"Its price is competitive with all other products in the market."

More Automation Anywhere pricing and cost advice

"I rate the pricing ten out of ten. So, the pricing is very good for me."

"The pricing is reasonable."

"The pricing is reasonable for this solution."

"The product has a yearly licensing fee."

"There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."

"IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."

"The product is reasonably priced compared to other tools."

"The license is paid annually."

More IBM Robotic Process Automation (RPA) pricing and cost advice

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Answers from the Community

Walter Sitoe

General Director at BCI

May 25, 2022

IBM digital business automation with UiPath vs IBM RPA with Automation Anywhere?

2 out of 6 answers

Daniel Robus

Go To Market Executive at #Liferocks Consulting

Nov 3, 2020

My question to you would be - Why are you mixing the two vendors? Do you have licenses for both and are trying to maximize investment? If you have IBM automation you probably have other IBM technology - let the IBM automation run on that as its integration is a little more complicated than UiPath and may cost you time in execution. If you have both IBM and UiPath then I would use UiPath for any areas that are not integral to the IBM technology or systems. I would need to know a little more about your strategy before giving a definitive answer to your question but all 3 are good technical foundations depending on the scenario.

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Jack Frano

Principal at Adaptive Growth, Inc

Jul 6, 2021

Although I've worked with UiPath (not Automation Anywhere), my experience is now solely with AutoMate from Help Systems. I would recommend aligning IBM's digital business automation with Robotic Process Automation and how it works. It seems to be a very different tool from RPA. If programming is required in the use of IBM's digital business automation go with RPA.

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See all 6 answers

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

14%

Manufacturing Company

11%

Healthcare Company

Financial Services Firm

16%

Computer Software Company

15%

Educational Organization

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What do you like most about IBM Robotic Process Automation (RPA)?

Integrating the tool with SAP, EBS, or other ERPs is easy.

See all answers

What needs improvement with IBM Robotic Process Automation (RPA)?

The product must be promoted more. There are no promotions.

See all answers

What is your primary use case for IBM Robotic Process Automation (RPA)?

We're working with different clients from the manufacturing environment. We have implemented end-to-end solutions. We work on web automation and automation of invoices.

See all answers

Comparisons

Microsoft Power Automate vs Automation Anywhere

Compared 33% of the time

UiPath vs Automation Anywhere

Compared 25% of the time

Blue Prism vs Automation Anywhere

Compared 11% of the time

Tricentis Tosca vs Automation Anywhere

Compared 4% of the time

SAP Intelligent RPA vs Automation Anywhere

Compared 3% of the time

More Automation Anywhere Competitors

Microsoft Power Automate vs IBM Robotic Process Automation (RPA)

Compared 33% of the time

UiPath vs IBM Robotic Process Automation (RPA)

Compared 29% of the time

Blue Prism vs IBM Robotic Process Automation (RPA)

Compared 12% of the time

More IBM Robotic Process Automation (RPA) Competitors

Product Reports

Buyer's Guide

Automation Anywhere

November 2024

Download Automation Anywhere product report

Buyer's Guide

IBM Robotic Process Automation (RPA)

November 2024

IBM Robotic Process Automation (RPA) report

Download IBM Robotic Process Automation (RPA) product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise

IBM RPA

Learn More

Automation Anywhere

IBM

Overview

Automation Anywhere is the leader in intelligent automation solutions that put AI to work across every aspect of an organization. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through intelligent automation.

Learn more at http://www.automationanywhere.com/.

IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.

Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

The Hanover Insurance Group

Buyer's Guide

Automation Anywhere vs. IBM Robotic Process Automation (RPA)

October 2024

Free Report: Automation Anywhere vs. IBM Robotic Process Automation (RPA)

Find out what your peers are saying about Automation Anywhere vs. IBM Robotic Process Automation (RPA) and other solutions. Updated: October 2024.

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