IBM Robotic Process Automation (RPA) vs UiPath comparison

IBM Robotic Process Automat...

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Executive Summary

We performed a comparison between IBM Robotic Process Automation (RPA) and UiPath based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Robotic Process Automation (RPA) vs. UiPath Report (Updated: October 2024).

IBM Robotic Process Automation (RPA) vs. UiPath

October 2024

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Categories and Ranking

IBM Robotic Process Automat...

Ranking in Robotic Process Automation (RPA)

8th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

UiPath

Ranking in Robotic Process Automation (RPA)

1st

Average Rating

8.8

Reviews Sentiment

7.3

Number of Reviews

811

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Robotic Process Automation (RPA) category, the mindshare of IBM Robotic Process Automation (RPA) is 2.0%, down from 2.6% compared to the previous year. The mindshare of UiPath is 26.5%, up from 26.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Q&A Highlights

Walter Sitoe

General Director at BCI

May 25, 2022

IBM digital business automation with UiPath vs IBM RPA with Automation Anywhere?

Sincerely we are just using UiPath, I haven't tryied Automation Anywhere however I've heard it's easy to use too.

Karinne Carnevalli De Almeida

Featured Reviews

Consultant at Universidade Federal Fluminense

User-friendly interface and good stability

I would recommend using IBM RPA. I would advise you to learn about your main processes to automate inside your company. So you can apply it in big and small processes depending on the investment for your company. That is an advantage or not. Overall, I would rate the solution an eight out of ten. It has some difficulty in the tool, but it's a very stable and useful tool for automating processes.

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Michael-Peters

RPA Architect at Symrise

Improves accuracy and has the easiest interface and good scalability

Orchestrator needs an overhaul. They have added so many functions that it is sometimes quite hard to find the right settings. They have a tree hierarchy with the host and the tenant. Some settings you do on the host, and some settings you do on the tenant. You need to know at which level you are to find what you need. It all looks very same. The other thing that I have been telling them for years is the width of the activity. You cannot change the width. I do a lot of training to show something, and I constantly have to go into the advanced editor to show what is in there, but the big thing right now is Orchestrator.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"IBM RPA helped us resolve a lot of difficult cases we could not resolve using other solutions."

"The solution's ease of use is its most valuable aspect."

"The initial setup is straightforward."

"The solution is scalability."

"It is easy to use. We have enabled our resources who don't have a background in automation to be certified and trained, then implement this product within a very short period of time, as it is very user-friendly."

"I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents."

"The most valuable feature is the ability to automate mundane tasks. This improves efficiency, reliability, etc. You can form critical operations which can be highly automated."

"It's user-friendly; even non-technical people can program bots using drag-and-drop functionalities."

More IBM Robotic Process Automation (RPA) pros

"They have recently come up with new features, like Document Understanding and AI fabric, which we have also started to use. These are helping us a lot with unstructured data extraction from invoices.... This is a great feature which is built-in."

"I like the fact that UiPath makes everything fast, and you don't need to employ as many people to do all the dirty work. All of our clients only used UiPath."

"The most valuable feature is Studio, which allows developers to specifically focus on development."

"The functionality where you can quickly convert your code from Studio X to Studio is really nice."

"The most valuable aspect of UiPath is the fact that it's a low-code platform. Being able to use a low-code platform really lowers the barrier entry of introducing automation. Normally, you fill in a request to go to IT to get a development resource allocated, and then you spend six months trying to do a project. Because UiPath is a bit of a platform, you can quickly, within weeks, start to knock off automation and get it checked and then successfully deployed. The low-code development environment is key for us."

"UiPath support is pretty good. It's adequate when needed. Fortunately, they have UiPath Academy and other information out there, so you don't need to use it often."

"Valuable features include the OCR capabilities, to take somewhat structures data and put them into more structured data so that we can do our analysis. Another is screen scraping and, finally, the overall process of integrating it with other applications that we use in our analysis. It has also exceeded our expectations in the fact that it's a lot faster to implement than we thought it would be."

"The UI interface and the back-end platform are very easy to use."

More UiPath pros

Cons

"Needs better integration with artificial intelligence or with machine-learning."

"Capturing GUI operations is very easy, but capturing IBM Logistics automation is hard. It does not always work with browsers or automotive applications like SAP."

"There are certain limitations in the solution for screen reading."

"Stability could be better."

"IBM’s support should improve response time."

"We would like a decreased need for customer support."

"The scalability of the solution can be challenging."

"The product's document readers must be improved to capture the data well."

More IBM Robotic Process Automation (RPA) cons

"We are not able to extract the data from the same type of PDF which is bulky in number, and scrapping is not so good."

"The pricing for Orchestrator and unattended robots could use improvement. If we plan to roll out and implement more robots, then perhaps lower costs on Orchestrator and unattended robots would make adoption even easier."

"On the Orchestrator side, I would like to see more controls and conditions for RPA managers. If they advanced in those areas, it would help."

"My only complaint is that I hate VB.NET. If I had to pick a language, it would not be VB.NET. That whole .NET framework is just overly complicated. But I can understand why it's necessary for the use case of RPA."

"One thing that would be helpful is if the support team could quickly help us when we raise a ticket. It takes them at least one or two hours to get back to us. With Automation Anywhere, if there is a Severity 1 issue, their support responds within 15 minutes."

"One area that needs improvement is monitoring. I know there are tools that let us see what a bot is actually doing on the virtual machines. If we could get that kind of offering from UiPath that would be great, because when a bot is running on the machine, we don't know what it's doing."

"Better support for databases should be included. For example, interacting with SQL Server and SQL Developer would be beneficial features."

"UiPath should add support for more programming languages, such as Python, in addition to VBScript, to help developers with their coding."

More UiPath cons

Pricing and Cost Advice

"IBM RPA is cheaper than other tools."

"I rate the pricing ten out of ten. So, the pricing is very good for me."

"The product is reasonably priced compared to other tools."

"There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."

"The pricing is reasonable."

"The pricing is reasonable for this solution."

"The license is paid annually."

"The product has a yearly licensing fee."

More IBM Robotic Process Automation (RPA) pricing and cost advice

"I'd love to see UiPath's pricing align better with the product maturity life cycle. UiPath's licensing model drives the cost up rapidly, whereas their competition has been cutting prices and bundling more. It's hard to stick with the technology when they're significantly more expensive. This segment is being flooded with new products."

"We saw ROI in 15 days."

"UiPath is an expensive solution but it is worth the money. You have a lot of features."

"The pricing is very good. The license does not have to be in a bundle, like in other competitor products. You only have to purchase at least 10 from the beginning, for one year."

"Costing and licensing were generally in line with expectations of this type of software."

"If you are a smaller organization, use the free community version of the software to get a feel for its features and abilities."

"We are an enterprise. So, its price is bearable for us, but I am not sure about the small industry. It might be expensive for them."

"UiPath is priced to accommodate large enterprises, but it is expensive for small and medium-sized enterprises."

More UiPath pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.

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816,192 professionals have used our research since 2012.

Answers from the Community

Walter Sitoe

General Director at BCI

May 25, 2022

IBM digital business automation with UiPath vs IBM RPA with Automation Anywhere?

2 out of 6 answers

Daniel Robus

Go To Market Executive at #Liferocks Consulting

Nov 3, 2020

My question to you would be - Why are you mixing the two vendors? Do you have licenses for both and are trying to maximize investment? If you have IBM automation you probably have other IBM technology - let the IBM automation run on that as its integration is a little more complicated than UiPath and may cost you time in execution. If you have both IBM and UiPath then I would use UiPath for any areas that are not integral to the IBM technology or systems. I would need to know a little more about your strategy before giving a definitive answer to your question but all 3 are good technical foundations depending on the scenario.

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Jack Frano

Principal at Adaptive Growth, Inc

Jul 6, 2021

Although I've worked with UiPath (not Automation Anywhere), my experience is now solely with AutoMate from Help Systems. I would recommend aligning IBM's digital business automation with Robotic Process Automation and how it works. It seems to be a very different tool from RPA. If programming is required in the use of IBM's digital business automation go with RPA.

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See all 6 answers

Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

15%

Educational Organization

10%

Manufacturing Company

Computer Software Company

16%

Financial Services Firm

14%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Robotic Process Automation (RPA)?

Integrating the tool with SAP, EBS, or other ERPs is easy.

What needs improvement with IBM Robotic Process Automation (RPA)?

The product must be promoted more. There are no promotions.

What is your primary use case for IBM Robotic Process Automation (RPA)?

We're working with different clients from the manufacturing environment. We have implemented end-to-end solutions. We work on web automation and automation of invoices.

Best RPA tools for IBM iSeries

I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work w...

RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.

How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...

Microsoft Power Automate vs IBM Robotic Process Automation (RPA)

Comparisons

Compared 33% of the time

Automation Anywhere vs IBM Robotic Process Automation (RPA)

Compared 25% of the time

Blue Prism vs IBM Robotic Process Automation (RPA)

Compared 12% of the time

More IBM Robotic Process Automation (RPA) Competitors

Microsoft Power Automate vs UiPath

Compared 28% of the time

Blue Prism vs UiPath

Compared 15% of the time

Automation Anywhere vs UiPath

Compared 11% of the time

Robocorp vs UiPath

Compared 7% of the time

ElectroNeek vs UiPath

Compared 2% of the time

More UiPath Competitors

Product Reports

IBM Robotic Process Automation (RPA)

November 2024

IBM Robotic Process Automation (RPA) report

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October 2024

Also Known As

IBM RPA

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IBM

Overview

IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.

Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.

UiPath is a user-friendly automation software that streamlines business processes by automating repetitive tasks. It offers extensive automation capabilities, seamless integration with other systems, and robust security measures.

Users appreciate its intuitive design, ease of use, and ability to automate complex workflows.

Its seamless integration with various applications ensures smooth data exchange and enhances workflow management, while strong security measures protect sensitive data and maintain compliance with industry standards.

Sample Customers

The Hanover Insurance Group

1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies