IBM Robotic Process Automation (RPA) vs UiPath comparison

IBM Robotic Process Automat...

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Executive SummaryUpdated on Dec 4, 2024

UiPath and IBM Robotic Process Automation compete in automation solutions. IBM presents a superior product for enterprises due to its robust features, while UiPath is attractive for businesses focusing on cost efficiency with competitive pricing and strong support.

Features: UiPath offers scalability, AI integration, and user-friendly design for rapid deployment and operation. IBM RPA provides strong security and integration features, suitable for businesses requiring comprehensive automation solutions with seamless application integration.

Ease of Deployment and Customer Service: UiPath supports a cloud-based deployment model for quick implementation and flexibility, with responsive and accessible customer service. IBM RPA allows both on-premise and cloud options, offering customizable deployment with potentially longer setup times and emphasizes personalized support for larger projects.

Pricing and ROI: UiPath is noted for lower setup costs and quicker ROI, appealing to organizations concerned with initial budgeting and rapid benefits. IBM RPA involves higher initial costs but its extensive features justify investment for companies needing deep integration and scalability.

To learn more, read our detailed IBM Robotic Process Automation (RPA) vs. UiPath Report (Updated: December 2024).

IBM Robotic Process Automation (RPA) vs. UiPath

December 2024

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Categories and Ranking

IBM Robotic Process Automat...

Ranking in Robotic Process Automation (RPA)

8th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

UiPath

Ranking in Robotic Process Automation (RPA)

1st

Average Rating

8.8

Reviews Sentiment

7.1

Number of Reviews

815

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Robotic Process Automation (RPA) category, the mindshare of IBM Robotic Process Automation (RPA) is 2.0%, down from 2.6% compared to the previous year. The mindshare of UiPath is 26.4%, up from 25.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Q&A Highlights

Walter Sitoe

General Director at BCI

May 25, 2022

IBM digital business automation with UiPath vs IBM RPA with Automation Anywhere?

Sincerely we are just using UiPath, I haven't tryied Automation Anywhere however I've heard it's easy to use too.

Karinne Carnevalli De Almeida

Featured Reviews

Consultant at Universidade Federal Fluminense

User-friendly interface and good stability

I would recommend using IBM RPA. I would advise you to learn about your main processes to automate inside your company. So you can apply it in big and small processes depending on the investment for your company. That is an advantage or not. Overall, I would rate the solution an eight out of ten. It has some difficulty in the tool, but it's a very stable and useful tool for automating processes.

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NicolasSandros

Director of Data ANI at Freudenberg Sealing Technologies

Has a lot of use cases, great automation capabilities, and helpful support

I'd rate the initial setup eight out of ten. It's pretty easy to implement. We use Azure Virtual Machines to deploy the robots and usually use a lot of the Azure services in conjunction with the robots. The cloud is on UiPath's automation cloud. That's where we have our servers - to manage the robust deployed data on multiple virtual machines. In terms of maintenance, there are always releases and updates, and then you can usually design your own robots to watch over the other robots, which is really interesting. You have the flexibility to make your own monitoring; if it sees something wrong, you can enter a ticket and then dispatch it to the support team to respond to it. My whole developer team is involved in maintenance; however, I have specific support team members. There's 28 developers and seven support team members in that group.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"IBM RPA helped us resolve a lot of difficult cases we could not resolve using other solutions."

"If you have a business process, and once you have automated that process, you have a readily available workflow in place."

"I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents."

"The most valuable feature is the ability to automate mundane tasks. This improves efficiency, reliability, etc. You can form critical operations which can be highly automated."

"It's user-friendly; even non-technical people can program bots using drag-and-drop functionalities."

"The quality is great! It's very strong and has a very strong platform."

"The solution is very user-friendly."

"The good stuff about IBM is the fact that it's very easy to use, there are very nice and smart AI tools within the licensing that you don't have to pay any access. Moreover, it's more precise and more secure."

More IBM Robotic Process Automation (RPA) pros

"The most valuable features are the ease of use and the amount of resources and community that are out there for UiPath. They have all of the information that you would generally pay for with other providers. It's a very easy-to-learn solution as long as you put time and effort into it."

"The stability so far has been good."

"The most valuable features are some of the panels in UiPath Studio. For example, there is a debugging panel and a Designer panel. The debugging panel is useful because without it we could not solve any problems. The debugging panel provides functionality such as Step Into and Step Out, and we have highlight buttons. It helps us to analyze our code, what is wrong in a solution, and debug from the start to the end, to make the solution better. The Designer panel is where we create a workflow or step-by-step process, the place where a developer develops the code."

"It enables us to provide new services, e.g., our use case is something that we could not have delivered manually. Now that we use the robot, it is something that we can offer to clients. Therefore, it has helped us expand our scope of services and offer to clients more competitive fees."

"The customer support is supportive and knowledgeable. They are always willing to help and support me."

"We've seen large time and money savings."

"UiPath is easy to use without any training. Anyone can use it. There is also great customer support."

"UiPath has the simplest low-code user interface that I've seen in my professional life."

More UiPath pros

Cons

"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."

"The product's document readers must be improved to capture the data well."

"There are certain limitations in the solution for screen reading."

"I would like it to do pretty much everything out-of-the-box without any need for any customization. However, that is not the case right now. We absolutely have to do some amount of customization with the solution in order to use it out-of-the-box as-is."

"I would like to have more flexibility in connecting the platform with third-party systems."

"I would like to improve the efficiency of this solution and the Surface Level Agreement."

"We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities."

"The users should be allowed to create folders in Control Center."

More IBM Robotic Process Automation (RPA) cons

"I would really like the ability to bring OCR connectors into Studio X, if possible. Right now we're only using OCR and Studio as that's where the plugins are available."

"VM was on the service for high density. It is finicky at times. The latest release is a lot more stable. However, I've had a two week production outage where DLLs weren't registered and someone from Vegas had to login for eight hours onto the fraud service to work it out. Even though they uninstalled and re-installed it, all the different apps still wasn't working. So, I have lost a bit of faith in it to be honest."

"There is a very steep learning curve for business users."

"A self-coding robot can be a very useful tool in the future."

"UiPath is relatively expensive."

"UiPath should improve the test case criteria in future versions because the test cases are not well-designed. I feel everything is fine other than that."

"The licensing policies and concepts change almost yearly, leading to difficult negotiations. All components are licensed differently, and it would be more straightforward to adopt new features if they were included in the same bundle."

"The community can be increased and enhanced. That way, if we are facing an issue and need an easy solution, we can then use the community."

More UiPath cons

Pricing and Cost Advice

"The pricing is reasonable for this solution."

"The pricing is reasonable."

"The product has a yearly licensing fee."

"I rate the pricing ten out of ten. So, the pricing is very good for me."

"The product is reasonably priced compared to other tools."

"The license is paid annually."

"IBM RPA is cheaper than other tools."

"There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."

More IBM Robotic Process Automation (RPA) pricing and cost advice

"If you want to do a demo trial, it is a 30 days free."

"One area that is challenging for me is tracking licenses. It would help to have a license dashboard so that we would know how many licenses have been allocated, who they're allocated to, and when they were last used. Right now, to gather that information, I have to go to four different screens in UiPath..."

"UiPath is a bit more expensive than other similar solutions, and its price is increasing daily."

"The ROI on all of our RPA use cases is from a throughput perspective. Processing time improvement is anywhere between 70 percent faster to 300 to 400 percent faster. For the right processes, there is even up to 7X to 10X improvement from a throughput perspective, even though it works through the UI."

"The solution's pricing is reasonable and lower than its competitors."

"I'm not directly involved in the financing, but the IT team considers this product costly."

"The cost of UiPath is higher in Africa than in Europe and Asia due to differences in salary levels."

"My advice is to ask about how the licensing works and how to get access to the other services that UiPath provides."

More UiPath pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.

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Answers from the Community

Walter Sitoe

General Director at BCI

May 25, 2022

IBM digital business automation with UiPath vs IBM RPA with Automation Anywhere?

2 out of 6 answers

Daniel Robus

Go To Market Executive at #Liferocks Consulting

Nov 3, 2020

My question to you would be - Why are you mixing the two vendors? Do you have licenses for both and are trying to maximize investment? If you have IBM automation you probably have other IBM technology - let the IBM automation run on that as its integration is a little more complicated than UiPath and may cost you time in execution. If you have both IBM and UiPath then I would use UiPath for any areas that are not integral to the IBM technology or systems. I would need to know a little more about your strategy before giving a definitive answer to your question but all 3 are good technical foundations depending on the scenario.

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Jack Frano

Principal at Adaptive Growth, Inc

Jul 6, 2021

Although I've worked with UiPath (not Automation Anywhere), my experience is now solely with AutoMate from Help Systems. I would recommend aligning IBM's digital business automation with Robotic Process Automation and how it works. It seems to be a very different tool from RPA. If programming is required in the use of IBM's digital business automation go with RPA.

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See all 6 answers

Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

15%

Educational Organization

10%

Government

Computer Software Company

16%

Financial Services Firm

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Robotic Process Automation (RPA)?

Integrating the tool with SAP, EBS, or other ERPs is easy.

What needs improvement with IBM Robotic Process Automation (RPA)?

The product must be promoted more. There are no promotions.

What is your primary use case for IBM Robotic Process Automation (RPA)?

We're working with different clients from the manufacturing environment. We have implemented end-to-end solutions. We work on web automation and automation of invoices.

Best RPA tools for IBM iSeries

I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work w...

RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.

How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...

Microsoft Power Automate vs IBM Robotic Process Automation (RPA)

Comparisons

Compared 36% of the time

Automation Anywhere vs IBM Robotic Process Automation (RPA)

Compared 25% of the time

Blue Prism vs IBM Robotic Process Automation (RPA)

Compared 11% of the time

More IBM Robotic Process Automation (RPA) Competitors

Microsoft Power Automate vs UiPath

Compared 28% of the time

Blue Prism vs UiPath

Compared 15% of the time

Automation Anywhere vs UiPath

Compared 11% of the time

Robocorp vs UiPath

Compared 6% of the time

Laiye UiBot vs UiPath

Compared 1% of the time

More UiPath Competitors

Product Reports

IBM Robotic Process Automation (RPA)

December 2024

IBM Robotic Process Automation (RPA) report

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November 2024

Also Known As

IBM RPA

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IBM

Overview

IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.

Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.

UiPath is a user-friendly automation software that streamlines business processes by automating repetitive tasks. It offers extensive automation capabilities, seamless integration with other systems, and robust security measures.

Users appreciate its intuitive design, ease of use, and ability to automate complex workflows.

Its seamless integration with various applications ensures smooth data exchange and enhances workflow management, while strong security measures protect sensitive data and maintain compliance with industry standards.

Sample Customers

The Hanover Insurance Group

1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies