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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

INTELLIBOT is easy to use and requires little coding knowledge.
It has a valuable feature in the in-built document and text classification for machine learning, unlike other RPA tools.
A helpful community is available through the portal.
The replay of automation is an excellent feature.
The return on investment is good due to a cheaper license cost compared to other RPA tools.

CONS

INTELLIBOT is heavily dependent on scripts like JavaScript, which should be reduced to grow the platform.
Lack of comprehensive documentation on Google makes understanding activities and parameters challenging.
Developments published directly onto SQL site cause automation updates without warning.
Trigger actions need significant improvements to become more robust.
Reports of bugs causing the bot to follow incorrect flows have been observed.
 

INTELLIBOT Pros review quotes

Sai Kumar Reddy - PeerSpot reviewer
Feb 15, 2023
There's a helpful community available through the portal.
Renjith Raghunathan - PeerSpot reviewer
Feb 14, 2023
It is a stable product. We have been using it for 15 months now, and there have been no issues.
Chandresh Agarwal - PeerSpot reviewer
Feb 14, 2023
For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot.
Learn what your peers think about INTELLIBOT. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
AS
Dec 1, 2020
This solution is easy to use and requires little coding knowledge.
RP
May 11, 2023
The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market.
Celestine D. - PeerSpot reviewer
May 19, 2021
I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks.
Asvinth Saravanan - PeerSpot reviewer
Mar 9, 2023
The replay of the automation is an awesome feature.
 

INTELLIBOT Cons review quotes

Sai Kumar Reddy - PeerSpot reviewer
Feb 15, 2023
The trigger actions need to be more robust.
Renjith Raghunathan - PeerSpot reviewer
Feb 14, 2023
Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values.
Chandresh Agarwal - PeerSpot reviewer
Feb 14, 2023
The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now.
Learn what your peers think about INTELLIBOT. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
AS
Dec 1, 2020
I would like to see the cognitive marketing platform improved.
RP
May 11, 2023
A couple of times, we noticed that some bugs caused the bot to go in the wrong flow.
Celestine D. - PeerSpot reviewer
May 19, 2021
The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from.
Asvinth Saravanan - PeerSpot reviewer
Mar 9, 2023
Has limited functionality and uses extensive resources.

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