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AutomationEdge vs INTELLIBOT comparison

AutomationEdge and ServiceNow are both solutions in the Robotic Process Automation (RPA) category. AutomationEdge is ranked #12 with an average rating of 8.1, while ServiceNow is ranked #17 with an average rating of 7.0. AutomationEdge holds a 0.9% mindshare in RPA, compared to ServiceNow’s 0.3% mindshare. Additionally, 84% of AutomationEdge users are willing to recommend the solution, compared to 80% of ServiceNow users who would recommend it.
AutomationEdge
Read 12 AutomationEdge reviews
  • 1,106 Views
  • 782 Comparison Views
84% willing to recommend
INTELLIBOT
Read 7 INTELLIBOT reviews
  • 499 Views
  • 190 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 4, 2024

AutomationEdge and INTELLIBOT are both strong contenders in the automation space. AutomationEdge has the upper hand in terms of competitive pricing and customer support, while INTELLIBOT excels in advanced features for comprehensive automation capabilities.

Features: AutomationEdge is known for rapid automation, extensive integration capabilities, and a wide range of pre-built connectors. INTELLIBOT offers advanced machine learning features, robotic process automation for complex tasks, and seamless integration with the Citrix platform.

Room for Improvement: AutomationEdge could enhance its advanced analytics capabilities, offer a more user-friendly interface design, and expand its chatbot integrations. INTELLIBOT could improve its deployment simplicity, offer more cost-effective solutions for small businesses, and expand its customization options for user roles.

Ease of Deployment and Customer Service: AutomationEdge offers a streamlined deployment process with excellent customer support, making it easy to implement. INTELLIBOT requires more technical involvement during setup, yet provides strong technological support to assist users.

Pricing and ROI: AutomationEdge delivers a cost-effective setup focused on high ROI with scalable solutions, ideal for budget-conscious organizations. INTELLIBOT presents a higher initial setup cost but promises significant ROI through its powerful features and efficiency gains.

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Buyer's Guide
AutomationEdge vs. INTELLIBOT
December 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.8
AutomationEdge’s customer service is responsive and knowledgeable, but users seek improved technical support and resource availability.
Sentiment score
6.5
INTELLIBOT's Indian customer service is praised for effective support, though post-acquisition delays affect response times and troubleshooting.
 

Scalability Issues

Sentiment score
6.8
AutomationEdge offers moderate scalability, efficiently handling diverse projects with flexible licensing options to support growing technological and workload demands.
Sentiment score
6.7
INTELLIBOT is scalable and flexible, supporting custom plugins for enterprise automation with potential for increased user adoption.
 

Stability Issues

Sentiment score
8.6
Users praise AutomationEdge's robustness and reliability, with most ratings between eight and nine out of ten.
Sentiment score
7.6
INTELLIBOT is stable with minimal downtime, improved licensing, and rare issues despite necessary updates requiring reinstallation.
 

Room For Improvement

AutomationEdge needs better usability, pricing, installation, support, data handling, integration, programming support, and machine learning capabilities.
INTELLIBOT needs enhancements in cognitive marketing, scripting reduction, documentation, Java interaction, and improved user-friendliness and performance.
 

Setup Cost

AutomationEdge offers competitive pricing with flexible licensing and extensive features, though some users seek improved price optimization.
INTELLIBOT offers a cost-effective automation solution, with annual licensing starting at $1,500, appealing to budget-conscious enterprises.
 

Valuable Features

AutomationEdge excels in user-friendly automation with advanced features, integrations, and cost-effective solutions for efficient process optimization.
INTELLIBOT provides scalable, cost-effective automation with features like document scanning, AI integration, and easy user management across platforms.
 

Categories and Ranking

AutomationEdge
Ranking in Robotic Process Automation (RPA)
12th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
No ranking in other categories
INTELLIBOT
Ranking in Robotic Process Automation (RPA)
17th
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Robotic Process Automation (RPA) category, the mindshare of AutomationEdge is 0.9%, down from 1.0% compared to the previous year. The mindshare of INTELLIBOT is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

BhargavJotva - PeerSpot reviewer
An RPA tool to automate functions, tasks, and processes that also allows users to do coding from the scratch
The initial setup of AutomationEdge was satisfactory for our company. For deployment for a large process, it will take around two months to develop the process. Else, it can be done in fifteen days. My organization gets to automate the banking processes using the solution. There are different requirements for different departments. Finance departments need something to automate their processes, and the requirements may vary for the information management department. There is a different type of automation requirement if there are some secretive documents that we have to keep on triggering mail.
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Asvinth Saravanan - PeerSpot reviewer
Has limited functionality, logging uses extensive resources; automation replay is great
This solution is not very user-friendly and I would not recommend it for robotic platforms. It has limited functionality and the logging takes over 1,000 GB. As a result, each year we need to increase the size of the database and create a workaround by archiving logs. It impacts performance and is a significant pain point for us. The logging is not user-friendly from an architect's perspective. The reporting is a mess in INTELLIBOT, even the developers are struggling to identify the issues and there are also problems when there are two cases hitting the queue.
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
17%
Manufacturing Company
10%
Energy/Utilities Company
7%
Computer Software Company
28%
Financial Services Firm
15%
Manufacturing Company
13%
Real Estate/Law Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AutomationEdge?
It helps us with cost optimization and easy implementation.
See all answers
What is your experience regarding pricing and costs for AutomationEdge?
I rate AutomationEdge's pricing as a six to seven. It is expensive but its value can justify the cost.
See all answers
What needs improvement with AutomationEdge?
AutomationEdge's primary issue is its price point, especially compared to products from companies like Microsoft that offer similar solutions as part of broader agreements. Competing against such b...
See all answers
What do you like most about INTELLIBOT?
The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market.
See all answers
What is your experience regarding pricing and costs for INTELLIBOT?
It is quite cheap. In the year 2019, it was $1000 for a year.
See all answers
What needs improvement with INTELLIBOT?
Exception handling activities within INTELLIBOT need to improve. While working with the platform, there were instances where the bot went to a different flow than intended, even when it was suppose...
See all answers
 

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Compared 100% of the time
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Product Reports

Buyer's Guide
AutomationEdge
December 2024
AutomationEdge reportDownload AutomationEdge product report
Buyer's Guide
INTELLIBOT
December 2024
INTELLIBOT reportDownload INTELLIBOT product report
 

Learn More

AutomationEdge
ServiceNow
 

Overview

AutomationEdge is an Intelligent Robotic Process Automation product which comes bundled with key essential technologies for automation of front office, middle office, back office and IT operations.
AutomationEdge provides Chatbots, Intelligent Automation bots, AI and Machine Learning capabilities that help clients reduce costs, improve response time, grow business and achieve compliance. AutomationEdge provides ready Bots and development environment to build new Bots.

Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.

 

Sample Customers

Smart Dubai Government (SDG)
Information Not Available
Buyer's Guide
AutomationEdge vs. INTELLIBOT
December 2024
Free Report: AutomationEdge vs. INTELLIBOT
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