AutomationEdge vs INTELLIBOT comparison

AutomationEdge and ServiceNow are both solutions in the Robotic Process Automation (RPA) category. AutomationEdge is ranked #21 with an average rating of 7.8, while ServiceNow is ranked #27 with an average rating of 7.0. AutomationEdge holds a 1.1% mindshare in RPA, compared to ServiceNow’s 0.5% mindshare. Additionally, 84% of AutomationEdge users are willing to recommend the solution, compared to 66% of ServiceNow users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

AutomationEdge and INTELLIBOT are both strong contenders in the automation space. AutomationEdge has the upper hand in terms of competitive pricing and customer support, while INTELLIBOT excels in advanced features for comprehensive automation capabilities.

Features: AutomationEdge is known for rapid automation, extensive integration capabilities, and a wide range of pre-built connectors. INTELLIBOT offers advanced machine learning features, robotic process automation for complex tasks, and seamless integration with the Citrix platform.

Room for Improvement: AutomationEdge could enhance its advanced analytics capabilities, offer a more user-friendly interface design, and expand its chatbot integrations. INTELLIBOT could improve its deployment simplicity, offer more cost-effective solutions for small businesses, and expand its customization options for user roles.

Ease of Deployment and Customer Service: AutomationEdge offers a streamlined deployment process with excellent customer support, making it easy to implement. INTELLIBOT requires more technical involvement during setup, yet provides strong technological support to assist users.

Pricing and ROI: AutomationEdge delivers a cost-effective setup focused on high ROI with scalable solutions, ideal for budget-conscious organizations. INTELLIBOT presents a higher initial setup cost but promises significant ROI through its powerful features and efficiency gains.

To learn more, read our detailed AutomationEdge vs. INTELLIBOT Report (Updated: June 2025).

Buyer's Guide

AutomationEdge vs. INTELLIBOT

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of July 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.8%, up from 1.0% compared to the previous year. The mindshare of AutomationEdge is 1.1%, up from 0.9% compared to the previous year. The mindshare of INTELLIBOT is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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BhargavJotva

Associate Manager - Retail Banking Operation at IDFCFIRST

An RPA tool to automate functions, tasks, and processes that also allows users to do coding from the scratch

The initial setup of AutomationEdge was satisfactory for our company. For deployment for a large process, it will take around two months to develop the process. Else, it can be done in fifteen days. My organization gets to automate the banking processes using the solution. There are different requirements for different departments. Finance departments need something to automate their processes, and the requirements may vary for the information management department. There is a different type of automation requirement if there are some secretive documents that we have to keep on triggering mail.

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Renjith Raghunathan

RPA Team Lead Developer at Standard Chartered Bank

A solution that requires minimal efforts to run multiple activities at the same time

It would be helpful to add more documentation. Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values. This is an area that could be improved. If I were to add something that would make my life easier in a new release of INTELLIBOT, then it would be making improvements to the way it is interacting with Java. The only challenge with using INTELLIBOT is the way it works with OCR, which can make creating OCR icons very challenging. In addition, there may be challenges in using the Citrix environment.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."

"It gives us a central place to schedule tasks and run them distributed."

"Web scraping is quite good since it offers a lot of possibilities."

"The product effectively handles all the tasks we require."

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."

"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."

More Automate pros

"The ability to automate our processes with external plug-ins and zero code is the most valuable feature."

"If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product."

"The product's most valuable feature is the executor."

"Stability-wise, I rate the solution a nine out of ten...I rate the technical support of the solution a nine out of ten."

"The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."

"It is a valuable tool for developing efficient solutions, especially in finance and banking."

"The support from the vendor is very good."

"We can quickly adapt to our end users."

More AutomationEdge pros

"There's a helpful community available through the portal."

"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."

"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."

"The replay of the automation is an awesome feature."

"This solution is easy to use and requires little coding knowledge."

"One of the most valuable features of INTELLIBOT is the scripting, which is commonly available with engineers."

"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."

"It is a stable product. We have been using it for 15 months now, and there have been no issues."

Cons

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"The OCR for Hebrew text needs to be improved."

"Fortra's Automate is not as reliable as I would like it to be."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"Some companies have asked for voice integration. This is likely part of the roadmap."

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

More Automate cons

"It's not an intuitive tool."

"The installation process could improve. It was difficult to complete."

"We cannot use extra modules while working with AutomationEdge. It crashes if we have lots of data to process in Excel."

"AutomationEdge's primary issue is its price point, especially compared to other products."

"With other automation solutions in the market, we can simulate the process in our notebooks where the solution creates the code for us, but with AutomationEdge we can't do this."

"AutomationEdge's ecosystem has shortcomings and needs improvement. When we compare AutomationEdge to other RPA tools in our company, we find that it has a very minor online community."

"There are some shortcomings in the product's stability that need improvement."

"In the future, they should have a similar version for the cloud and on-premises, and the installation should be flawless within few minutes."

More AutomationEdge cons

"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."

"The trigger actions need to be more robust."

"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."

"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."

"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."

"Has limited functionality and uses extensive resources."

"There are other INTELLIBOT products available in the market that are superior and have been around for a long time. ServiceNow's product could improve by increasing its promotion."

"I would like to see the cognitive marketing platform improved."

Pricing and Cost Advice

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

More Automate pricing and cost advice

"I give the price of the solution a nine out of ten."

"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."

"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."

"It is expensive but its value can justify the cost."

"The product is available at the lowest price."

"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."

"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."

"INTELLIBOT with the DPA costs approximately $1,500 USD."

"At the time, one license was $5,000 USD. If we needed to negotiate for more licenses, we could negotiate a bit on the price."

"The solution requires a license and we purchased one annually. We were satisfied with the price."

"It is quite cheap. In the year 2019, it was $1000 for a year."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

10%

Manufacturing Company

Educational Organization

Financial Services Firm

21%

Computer Software Company

12%

Real Estate/Law Firm

Healthcare Company

Computer Software Company

27%

Manufacturing Company

Financial Services Firm

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

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What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

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What do you like most about AutomationEdge?

It helps us with cost optimization and easy implementation.

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What is your experience regarding pricing and costs for AutomationEdge?

I rate AutomationEdge's pricing as a six to seven. It is expensive but its value can justify the cost.

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What needs improvement with AutomationEdge?

AutomationEdge's primary issue is its price point, especially compared to products from companies like Microsoft that...

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Which lesser known RPA vendor has the best chance at unseating today's market leaders?

Intellibot.io would be my suggestion. From DPA to RPA to cognitive model long to Chatbots to IOT they have come a lon...

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What needs improvement with INTELLIBOT?

There are other INTELLIBOT products available in the market that are superior and have been around for a long time. S...

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What is your primary use case for INTELLIBOT?

I work as an implementation partner for ServiceNow ( /products/servicenow-reviews ), using INTELLIBOT ( /products/int...

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Comparisons

UiPath Platform vs Automate

Compared 32% of the time

Microsoft Power Automate vs Automate

Compared 30% of the time

Blue Prism vs Automate

Compared 9% of the time

Automation Anywhere vs Automate

Compared 8% of the time

VisualCron vs Automate

Compared 6% of the time

More Automate Competitors

Automation Anywhere vs AutomationEdge

Compared 39% of the time

UiPath Platform vs AutomationEdge

Compared 34% of the time

Microsoft Power Automate vs AutomationEdge

Compared 27% of the time

More AutomationEdge Competitors

UiPath Platform vs INTELLIBOT

Compared 59% of the time

Microsoft Power Automate vs INTELLIBOT

Compared 41% of the time

More INTELLIBOT Competitors

Product Reports

Buyer's Guide

Automate

July 2025

Download Automate product report

Buyer's Guide

AutomationEdge

July 2025

Download AutomationEdge product report

Buyer's Guide

INTELLIBOT

July 2025

Download INTELLIBOT product report

Also Known As

HelpSystems Automate, Automate

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

AutomationEdge is an Intelligent Robotic Process Automation product which comes bundled with key essential technologies for automation of front office, middle office, back office and IT operations.
AutomationEdge provides Chatbots, Intelligent Automation bots, AI and Machine Learning capabilities that help clients reduce costs, improve response time, grow business and achieve compliance. AutomationEdge provides ready Bots and development environment to build new Bots.

AutomationEdge

Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.

ServiceNow

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Smart Dubai Government (SDG)

Information Not Available

Buyer's Guide

AutomationEdge vs. INTELLIBOT

June 2025

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