Network Center Engineer II at a leisure / travel company with 201-500 employees
Real User
Top 20
2024-08-14T14:34:04Z
Aug 14, 2024
The two systems within Asset Manager do not synchronize properly. Queries fail to retrieve the correct information, and the discovery tool does not accurately reflect the details of devices. Additionally, customizing fields and roles is cumbersome, making it inefficient.
IT Asset Management (ITAM) solutions are instrumental in managing Hardware, Software, and other IT assets. These assets are the center of your organization’s IT Infrastructure, and their lifecycle management requires improved control over inventory, tracking, and maintenance.
The two systems within Asset Manager do not synchronize properly. Queries fail to retrieve the correct information, and the discovery tool does not accurately reflect the details of devices. Additionally, customizing fields and roles is cumbersome, making it inefficient.
The synchronization between the ITAM and Neurons should be restored.