Netskope provides vigorous policy enforcement for SaaS platforms based on how we configure it, but its vulnerability management and threat intelligence capabilities could be stronger. We rely on external sources to become aware of vulnerabilities in major SaaS platforms, which highlights a gap. It would be beneficial if Netskope offered more robust vulnerability management or integrated threat intelligence through in-house development or partnerships. This would allow for a better policy setup without needing external threat intelligence to configure Netskope. Adding these features would enhance its overall value. I would suggest making some minor improvements to the interface to make it more intuitive, but those are primarily cosmetic. In terms of actual features, the only significant enhancement I could think of, besides better threat intelligence, would be for Netskope to assess the general SaaS landscape. This could include a scorecard showing the security posture of various SaaS platforms based on their track record with breaches and vulnerabilities. I understand this could create friction with SaaS providers if some receive poor scores, which might impact their relationship with Netskope. If Netskope were to harness machine learning more effectively and share those models transparently with enterprise customers, this could include making traffic data they already collect available for deeper analytics, allowing customers to gain better insights into employee traffic patterns. It could also assist with network operations by helping to fine-tune performance based on traffic flow, even though the primary purpose of analyzing that data is security-related. Providing more advanced analytics using existing data could significantly enhance its value to enterprises.
Head Of Information Security at Aarti Industries Limited
Real User
Top 5
2023-10-17T10:17:31Z
Oct 17, 2023
There is room for improvement in streamlining policies. If I compare it with other products, the groups and are a little different in Netgroup. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow. So initially, when doing a pilot, at that time, it takes a lot of time to streamline the policies. So that is one thing they can work on. It should be easy to edit and easy to deploy. The only thing is now, as part of the NexGen SWG, in the same IPU currently, the KATB and UBA portion is very limited. So maybe Netskope can extend it in future releases. That is point number one. Point number two, integration with any DLP solution should be very seamless, irrespective of the brand or make of the DLP. Netskope was also to come up with the endpoint DLP, which was expected in Q4 last year but which is still not out. So, that is the reason why we had to go with a separate DLP. If everything were available in one SKU, we would not have to search outside for the business solution. So maybe Netskope can work on all four mediums of DLP, which are the endpoint, the network, email, and the web. All four mediums should be covered as part of the DLP solution.
Improvement in the solution is required in certain areas where the product does not provide access to its direct end users, who use the portal as an administrator. Netskope has to provide access options to a company's portal administrator.
Associate Presales Lead at a tech services company with 201-500 employees
Real User
Top 5
2023-06-29T13:40:00Z
Jun 29, 2023
The solution needs to improve its on-premise detection technique. It could also make the web traffic database very strong. The product could improve the control of web traffic.
Sales Manager at a non-profit with 11-50 employees
Reseller
Top 5
2023-03-09T22:03:00Z
Mar 9, 2023
They should work on marketing material to put out their work with a little more effort. So people get aware of the solution with a meagre cost of ownership compared to other products. They need to reach potential customers in Mexico. Whenever I approach customers regarding the solution, I notice many don't know about it. They should advertise themselves even more.
Learn what your peers think about Netskope Next Gen Secure Web Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
Solutions Architect / Business Developer at Gamma Ingenieros
Reseller
2021-11-08T17:46:51Z
Nov 8, 2021
The solution could improve the features for Zero Trust Network Access. They should add more security components to that module. In a future release, they should add an SMTP proxy, DLT for cloud email, and an advanced cloud firewall.
Infrastructure Manager at a tech services company with 51-200 employees
Real User
2021-02-12T02:13:41Z
Feb 12, 2021
We're quite new to the service. I haven't noticed any shortfalls or downsides just yet. The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required. The information in the dashboards is not in real-time. Maybe they have a delay of one hour in the network. They have to improve that. It should be in real-time.
Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing.
Netskope Next Gen Secure Web Gateway is a comprehensive cloud-based security solution that provides advanced threat protection, data loss prevention, and web filtering capabilities. It offers real-time visibility and control over web traffic, enabling organizations to enforce policies and protect against web-based threats. The solution uses machine learning and behavioral analysis to detect and block advanced threats, including malware, phishing, and ransomware. It also provides granular...
Netskope provides vigorous policy enforcement for SaaS platforms based on how we configure it, but its vulnerability management and threat intelligence capabilities could be stronger. We rely on external sources to become aware of vulnerabilities in major SaaS platforms, which highlights a gap. It would be beneficial if Netskope offered more robust vulnerability management or integrated threat intelligence through in-house development or partnerships. This would allow for a better policy setup without needing external threat intelligence to configure Netskope. Adding these features would enhance its overall value. I would suggest making some minor improvements to the interface to make it more intuitive, but those are primarily cosmetic. In terms of actual features, the only significant enhancement I could think of, besides better threat intelligence, would be for Netskope to assess the general SaaS landscape. This could include a scorecard showing the security posture of various SaaS platforms based on their track record with breaches and vulnerabilities. I understand this could create friction with SaaS providers if some receive poor scores, which might impact their relationship with Netskope. If Netskope were to harness machine learning more effectively and share those models transparently with enterprise customers, this could include making traffic data they already collect available for deeper analytics, allowing customers to gain better insights into employee traffic patterns. It could also assist with network operations by helping to fine-tune performance based on traffic flow, even though the primary purpose of analyzing that data is security-related. Providing more advanced analytics using existing data could significantly enhance its value to enterprises.
There is room for improvement in streamlining policies. If I compare it with other products, the groups and are a little different in Netgroup. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow. So initially, when doing a pilot, at that time, it takes a lot of time to streamline the policies. So that is one thing they can work on. It should be easy to edit and easy to deploy. The only thing is now, as part of the NexGen SWG, in the same IPU currently, the KATB and UBA portion is very limited. So maybe Netskope can extend it in future releases. That is point number one. Point number two, integration with any DLP solution should be very seamless, irrespective of the brand or make of the DLP. Netskope was also to come up with the endpoint DLP, which was expected in Q4 last year but which is still not out. So, that is the reason why we had to go with a separate DLP. If everything were available in one SKU, we would not have to search outside for the business solution. So maybe Netskope can work on all four mediums of DLP, which are the endpoint, the network, email, and the web. All four mediums should be covered as part of the DLP solution.
Netskope Next Gen Secure Web Gateway needs to integrate IoT, which can help to control devices.
Improvement in the solution is required in certain areas where the product does not provide access to its direct end users, who use the portal as an administrator. Netskope has to provide access options to a company's portal administrator.
The solution needs to improve its on-premise detection technique. It could also make the web traffic database very strong. The product could improve the control of web traffic.
They should work on marketing material to put out their work with a little more effort. So people get aware of the solution with a meagre cost of ownership compared to other products. They need to reach potential customers in Mexico. Whenever I approach customers regarding the solution, I notice many don't know about it. They should advertise themselves even more.
The solution lacks a good reporting feature.
I think the accuracy could be improved. I'd like to see Endpoint DLP included in the solution.
Netskope can only provide the high level related to threats.
The solution could improve the features for Zero Trust Network Access. They should add more security components to that module. In a future release, they should add an SMTP proxy, DLT for cloud email, and an advanced cloud firewall.
We're quite new to the service. I haven't noticed any shortfalls or downsides just yet. The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required. The information in the dashboards is not in real-time. Maybe they have a delay of one hour in the network. They have to improve that. It should be in real-time.
Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing.