Silverpool Office Suites, Jabavu Lane Hurlingham at Ingenuity Business Solutions Ltd
Consultant
Top 20
2024-08-14T13:22:57Z
Aug 14, 2024
The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement.
In the next upgrade, my company expects the tool to have the ability to apply travel expenses. In the next version of the product, I want the product to add the travel desk management module since it is an area that the tool currently lacks. From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly.
Senior Manager Sales Operations at Smile Telecoms Nigeria- Lagos Core via London
Real User
Top 10
2023-09-01T07:16:31Z
Sep 1, 2023
We used to face downtime, in which some of our other platforms had issues synchronizing with Sage. I don't know whether it's an API or design issue somewhere, but there are these interfacing issues where systems sometimes don't talk to each other. Other than that, I would like Sage to improve their UI.
CRM software is a system that enhances customer interaction and management, aiding businesses in improving relationships, enhancing customer service, and driving sales growth for organizations through streamlined processes and data-driven insights.CRM systems offer robust tools that enable businesses to manage customer interactions, track sales, and foster customer relationships. These solutions integrate analytics, digital marketing tools, and customer service features to streamline business...
The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement.
In the next upgrade, my company expects the tool to have the ability to apply travel expenses. In the next version of the product, I want the product to add the travel desk management module since it is an area that the tool currently lacks. From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly.
We used to face downtime, in which some of our other platforms had issues synchronizing with Sage. I don't know whether it's an API or design issue somewhere, but there are these interfacing issues where systems sometimes don't talk to each other. Other than that, I would like Sage to improve their UI.
Sage CRM doesn't have a dashboard for dynamic reporting.
Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads.
With regards to monitoring the transaction with alerts, it could be better.
Its user interface could be better. Their support could be more rapid.