Regional Director at a tech services company with 51-200 employees
MSP
Top 20
2024-12-10T16:38:00Z
Dec 10, 2024
The product can be improved by incorporating more data points and intelligence around dark web information and threat data. Adding more features to combine and consolidate internal vulnerability scanning was a beneficial enhancement. There is a need for more active rather than passive third-party risk management features to truly mitigate risks.
They could improve the process with a questionnaire module for the product. At present, we have to answer multiple questions for the suppliers manually. They could automate functionality to enhance this particular area.
Vice President, Technology Operations at a tech company with 1,001-5,000 employees
Real User
Top 5
2024-02-05T09:13:54Z
Feb 5, 2024
SecurityScorecard's technical team's response time is an area that my company expects to be made faster. As per the tool's SLAs, three days is way too much time for a user to wait for a response. SecurityScorecard is an online scanning tool. Apart from the web scanning feature, SecurityScorecard should be available for use on Android or iOS for app scanning purposes and then provide a status to the user. From the perspective of a customer, I would always want the price of the solution to be on the cheaper side.
There could be more information in regards to solving problems like hints on what specifically to look for. There should be the option to split responsibility for certain areas. This would be mandatory if we want to invite external consultants to look at things together. As mentioned above, the pricing for a paid subscription is too high for "just" a monitoring platform. They don't fix your issues. Instead, you have to come up with a good explanation of why things are the way they are. Small teams might not have the patience to re-submit closure of issues due to the fact that the explanation for the issue is not accepted.
SecurityScorecard provides comprehensive cybersecurity insights with features such as notifications for score changes and configurable reporting, supporting team collaboration. It emphasizes multi-factor authentication and continuous monitoring for improved risk assessments.SecurityScorecard specializes in assessing third-party cybersecurity risks, enhancing security posture, and analyzing exposed data. It offers automated information gathering and vendor reports, aiding in vulnerability...
The product can be improved by incorporating more data points and intelligence around dark web information and threat data. Adding more features to combine and consolidate internal vulnerability scanning was a beneficial enhancement. There is a need for more active rather than passive third-party risk management features to truly mitigate risks.
The pricing of the product needs improvement in Brazil.
They could improve the process with a questionnaire module for the product. At present, we have to answer multiple questions for the suppliers manually. They could automate functionality to enhance this particular area.
SecurityScorecard's technical team's response time is an area that my company expects to be made faster. As per the tool's SLAs, three days is way too much time for a user to wait for a response. SecurityScorecard is an online scanning tool. Apart from the web scanning feature, SecurityScorecard should be available for use on Android or iOS for app scanning purposes and then provide a status to the user. From the perspective of a customer, I would always want the price of the solution to be on the cheaper side.
The tool needs to have the ability to mitigate vulnerabilities with alternative solutions.
There could be more information in regards to solving problems like hints on what specifically to look for. There should be the option to split responsibility for certain areas. This would be mandatory if we want to invite external consultants to look at things together. As mentioned above, the pricing for a paid subscription is too high for "just" a monitoring platform. They don't fix your issues. Instead, you have to come up with a good explanation of why things are the way they are. Small teams might not have the patience to re-submit closure of issues due to the fact that the explanation for the issue is not accepted.