At times, there are unexpected behaviors where the documentation suggests something different from how the SDK actually behaves, requiring us to create workarounds.
Sr. Android Engineer at a comms service provider with 501-1,000 employees
Real User
Top 20
2024-10-24T16:29:00Z
Oct 24, 2024
The most significant issue with Sendbird is the support. The support team did not assist adequately with crashes in the Sendbird segment and release. Moreover, their pricing is very high compared to competitors, which is a concern for us.
When I implemented this SDK, I never noticed the audio and video call in the SDK at that time since it was not there. Now, I have to check the documentation first as I don't have the latest update about the Sendbird. However, I thought that there should be the audio and the video call functionality as well.
A major issue was the requirement delay when initiating the connection to sendbird sdk. There were also challenges with URL thumbnail generation and showing read messages, although they mentioned fixes in the newer version. The transition from version three to four required significant code refactoring.
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At times, there are unexpected behaviors where the documentation suggests something different from how the SDK actually behaves, requiring us to create workarounds.
The most significant issue with Sendbird is the support. The support team did not assist adequately with crashes in the Sendbird segment and release. Moreover, their pricing is very high compared to competitors, which is a concern for us.
When I implemented this SDK, I never noticed the audio and video call in the SDK at that time since it was not there. Now, I have to check the documentation first as I don't have the latest update about the Sendbird. However, I thought that there should be the audio and the video call functionality as well.
A major issue was the requirement delay when initiating the connection to sendbird sdk. There were also challenges with URL thumbnail generation and showing read messages, although they mentioned fixes in the newer version. The transition from version three to four required significant code refactoring.