It's not very user-friendly for a beginner, so it would be easier if the platform or console were manageable or user-friendly. The dashboard could be simplified. It should improve its quality and offer multiple templates and granularity of how we can edit them.
The negative part of the product stems from the area revolving around certain browsers. The solution does not support Mozilla Firefox. Mozilla Firefox has multiple architectures while Trellix is a product that does not support multiple architectures. When it comes to the parts where improvements are required in the product, I feel that Trellix needs to verify data through the SSL inspection process. The support team's response time during the night is an area of concern where improvements are required.
Trellix is incompatible with Linux, and its DLP part is incompatible with Mac. Sometimes, it does not work on Windows, either. Depending on the solution, what we integrate more easily is a good thing that we can integrate. It isn't easy to integrate within solutions sometimes.
The whole UI of the server console installed on the standalone computers is hefty. We use different SQL servers to make the server work. After the entire server installation, the agents' deployment is still significant work. Slightly simplifying all our consoles would be beneficial for everyone. Our clients want a function to see what functions are blocked by the DLP server on their workstations. Also, the server requires a standalone PC on the premises. If Trellix tries to provide its cloud servers on a subscription basis, that would be very helpful and feasible for more enterprises. Small enterprises also need DLP for their work.
What is data loss prevention? Data loss prevention (DLP) is a solution or process used to prevent data breaches and ensure that sensitive data is not lost, accessed by unauthorized users, or otherwise misused.
The bugs need improvement. While it's okay to have everything in one product, improving EDR and DLP separately could increase efficiency.
It's not very user-friendly for a beginner, so it would be easier if the platform or console were manageable or user-friendly. The dashboard could be simplified. It should improve its quality and offer multiple templates and granularity of how we can edit them.
The negative part of the product stems from the area revolving around certain browsers. The solution does not support Mozilla Firefox. Mozilla Firefox has multiple architectures while Trellix is a product that does not support multiple architectures. When it comes to the parts where improvements are required in the product, I feel that Trellix needs to verify data through the SSL inspection process. The support team's response time during the night is an area of concern where improvements are required.
Trellix is incompatible with Linux, and its DLP part is incompatible with Mac. Sometimes, it does not work on Windows, either. Depending on the solution, what we integrate more easily is a good thing that we can integrate. It isn't easy to integrate within solutions sometimes.
Mac OS support could be better. In future releases, I would like to see like to see encryption available on the cloud-based version.
The whole UI of the server console installed on the standalone computers is hefty. We use different SQL servers to make the server work. After the entire server installation, the agents' deployment is still significant work. Slightly simplifying all our consoles would be beneficial for everyone. Our clients want a function to see what functions are blocked by the DLP server on their workstations. Also, the server requires a standalone PC on the premises. If Trellix tries to provide its cloud servers on a subscription basis, that would be very helpful and feasible for more enterprises. Small enterprises also need DLP for their work.
Trellix needs to improve customer support.