The tool has had some scalability issues, but now that it's offered as a cloud service, it's easier to manage. However, setting it up isn't as straightforward as it used to be, and there may be limitations with the support provided during setup and testing. Also, the quality of support has declined in the past year.
Senior System Engineer at a manufacturing company with 51-200 employees
Real User
2021-03-26T14:32:16Z
Mar 26, 2021
Migrating everything to the cloud is not straightforward. They should work to make the process easier. Technical support could be better. The licensing can be expensive.
What is email archiving? Email archiving is the process by which the data contained within emails is saved and protected in order to enable fast retrieval when necessary. When an email is archived, it is retained for indefinite periods, serving as a historical reference outside of backup cycles. Different from email backups, email archiving is not a copy of data, but rather is inactive data that is kept and stored. In addition, email data stored by email archiving software can be used to...
The tool has had some scalability issues, but now that it's offered as a cloud service, it's easier to manage. However, setting it up isn't as straightforward as it used to be, and there may be limitations with the support provided during setup and testing. Also, the quality of support has declined in the past year.
Migrating everything to the cloud is not straightforward. They should work to make the process easier. Technical support could be better. The licensing can be expensive.