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2015-10-25T12:49:40Z

When evaluating Contact Center Platforms, what aspect do you think is the most important to look for?

Ariel Lindenfeld - PeerSpot reviewer
  • 9
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PeerSpot user
9

9 Answers

reviewer1900206 - PeerSpot reviewer
Vendor
2022-06-29T13:54:34Z
Jun 29, 2022
Search for a product comparison in Contact Center Platforms
reviewer1511307 - PeerSpot reviewer
Vendor
2021-02-16T15:03:51Z
Feb 16, 2021
it_user419148 - PeerSpot reviewer
Real User
2016-04-08T15:11:34Z
Apr 8, 2016
it_user419241 - PeerSpot reviewer
Consultant
2016-04-06T11:48:37Z
Apr 6, 2016
WA
Consultant
2016-01-25T13:03:25Z
Jan 25, 2016
it_user371628 - PeerSpot reviewer
Vendor
2016-01-18T07:13:34Z
Jan 18, 2016
Find out what your peers are saying about Amazon Web Services (AWS), Five9, Genesys and others in Contact Center Platforms. Updated: January 2025.
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it_user361701 - PeerSpot reviewer
Vendor
2016-01-13T01:59:31Z
Jan 13, 2016
it_user363888 - PeerSpot reviewer
Consultant
2016-01-01T18:49:11Z
Jan 1, 2016
it_user354648 - PeerSpot reviewer
Consultant
2015-12-11T04:31:42Z
Dec 11, 2015
Contact Center Platforms
Contact Center Platforms streamline customer communications, integrating multiple channels into a single, efficient system. These solutions enhance customer service and operational efficiency. Contact Center Platforms are designed to manage and optimize customer interactions across various channels, including phone, email, chat, and social media. They offer advanced analytics, automation, and AI capabilities to provide personalized and efficient service. Features like call routing,...
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