Hello peers,
I am currently digitizing my company's archaic, manual document control system.
I am on a quest for an effective E-Document and Records Management Solution. Are there any recommendations?
Is there any E-Document and Records Management software that comes highly recommended, which is compatible with Microsoft 365 platform?
Ideally, the solution should support the ISO 9001 standard for quality management systems, as well as have components of cybersecurity, compliance, governance, and risk management.
Thank you for your help.
Which EDRMS you need depends on the business requirements - have these been defined as yet? It can also be heavily influenced by the current policies relating to data sovereignty and cloud as we are finding for another client we are currently advising. Many are compatible with M365 and all should address the other components you have listed - or they won't exist in the future.
You have many options, and the best one will depend on your expectations, functionally speaking, your policies and preferences about technology and brands, and of course your budget.
I would say that Alfresco can be a good solution for many of the scenarios a company needs to deal with, and IBM Filenet is a trusted product used in leading companies in the industry.
Another thing to keep in mind is that these types of products have a good approach to your business requirements, but they are not 100% tailored to them, so in most use cases they are used as a backend and you have to build solutions on top that fit exactly what you need.
My recommendation is to look for a partner that offers you the ultimate solution, check their EDRMS expertise with relevant success cases involving ingest and processing of large volumes of documents, AI based data recognition to simplify the acquisition process, an amazing search experience based on content and metadata, a friendly platform for collaboration, document sharing, online editing, version control and a good RBAC to ensure security and privacy of content.