Try our new research platform with insights from 80,000+ expert users
2024-06-27T14:24:00Z

Which hassle free and good partnership ITIL ticketing platform would you recommend for a small business?

Hi,

I work in Customer Operations at smartONE Solutions, a consultancy with 1-10 employees.

I'm comparing three vendors for my small company as we require a robust ITIL-based ticketing solution that includes telephony, automation, and robust reporting. We would also like for it to include chatbots and smart routing.

Which hassle free and good partnership ITIL ticketing platform would you recommend for a small business?

Thanks for the help!

AC
  • 0
  • 0
FollowingFollow
Share
Buyer's Guide
Atera
November 2024
Get the report
Helped 816,406 peers since 2012
There are no answers yet
0
PeerSpot user
Buyer's Guide
Atera
November 2024
Free Report: Atera Reviews and More
Learn what your peers think about Atera. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
DOWNLOAD NOW
816,406 professionals have used our research since 2012.
Discover and compare trending products
Go!
Atera
  • 15 Reviews
Atera offers a comprehensive solution for MSPs and IT Professionals. The platform provides in one integrated solution: full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports, and so much more! Atera’s disruptive pricing model also helps managed IT service providers scale their business while providing continued best-in-class service. All plans include unlimited devices, meaning you only pay per technician.Everything you need, in one easy-to-use...
Download Atera ReportRead more

Related Q&As

May 13, 2022
What do you like most about Atera?
Jul 26, 2024
What is your experience regarding pricing and costs for Atera?