Try our new research platform with insights from 80,000+ expert users

Freshworks vs LiveChat

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Freshworks
Based on 69 reviews.
LiveChat
Based on 6 reviews.
Latest Research
Sample Customers
Freshdesk
Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Freshservice
Sinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
AnsweriQ
Freshly, SeatGeek, Avalara, Expedia
FreshChat
Feefo, Pearson, HONDA, CISCO, BOSS, AZIMO, goodreads, hp, TeamViewer, fabHOTELS
LiveChat
Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
KnowledgeBase
Olymp Trade, Merkur Slots, VictoriaPlum.com
Popular Solutions
Top Industries
Computer Software Company
26%
Manufacturing Company
7%
Financial Services Firm
6%
Real Estate/Law Firm
6%
No Data Available
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 3
Review 1 of 1
Customer Service
Review 1 of 30
Review 1 of 6
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.