Compare NetFortris vs WatchGuard

NetFortris

WatchGuard

Based on 199 reviews.

Sample Customers

WatchGuard Firebox

Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence

Popular Solutions

WatchGuard Firebox

23 reviews

WatchGuard XTM [EOL]

0 reviews

Panda Adaptive Defense 360

9 reviews

Top Industries

No Data Available

Computer Software Company

17%

Comms Service Provider

10%

Retailer

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

CarlosArdila
Project Manager, Information Technology at Telelago
We have around 350 endpoints protected with EPDR, and it's been working well so far. We run EPDR with patch...
Read full review of WatchGuard EPDR »
Michael-Angelo Francis
Senior IT Tech at PCSL

Read full review of WatchGuard Threat Detection and Response »
Anonymous User
Technical Analyst - Desktop at a manufacturing company
We use it for our endpoint security solution for 1,000 machines worldwide. We're one of the largest machine shops in...
Read full review of Panda Adaptive Defense 360 »
IrfanPanhwar
Country Head at LS Systems Philippines

Read full review of WatchGuard Firebox »
Michael-Angelo Francis
Senior IT Tech at PCSL
We had a client needing strong security measures for their VPN users. They already used WatchGuard VPN, so to add...
Read full review of WatchGuard AuthPoint »

Review 1 of 5

Customer Service

No Data Available

Christoph Schmalisch
IT Datenbankprogrammierer at Schmalisch IT & Cloud Lösungen
Their support is good. They have a very responsive hotline.
Read full review of Panda Adaptive Defense 360 »
Carlos Coris
Network and System Technician at MFAL LDA
The customer service and support team is good. We like the support.
Read full review of Panda Adaptive Defense 360 »
ANGEL CHALJUB
General Manager at CSTISA
Their technical support is very good. I would rate them a ten out of ten.
Read full review of WatchGuard Application Control »
Anonymous User
Deputy Head of IT Department at a financial services firm
Customer Service: The customer service from my vendor was very good. I would give them a rating of 9/10. Technical...
Read full review of WatchGuard XTM [EOL] »
Gert Vr
Systems integrator at It- Consulting
If I encounter any challenges, I promptly create a support ticket with WatchGuard. Typically, within less than twelve...
Read full review of WatchGuard Application Control »
Anonymous User
Executive VP/Partner at To Solution, LLC
Customer Service: When we have called on them for sales and product support, the customer service has been very good....
Read full review of WatchGuard XTM [EOL] »
Anonymous User
PRE-SALES MANAGER at a tech services company
Customer Service: 3/5. Technical Support: 3/5.
Read full review of WatchGuard XTM [EOL] »
Anonymous User
ICT Manager at a engineering company
A nine out of 10.
Read full review of Panda Adaptive Defense 360 »
Scott Eastman
Project Consultant at SysGroup PLC
I have contacted their technical support and they were very, very good.
Read full review of WatchGuard Application Control »
Anonymous User
Support Analyst at a logistics company
Customer Service: 9/10. Technical Support: 9/10.
Read full review of WatchGuard XTM [EOL] »
Mohamed Y Ahmed
Technical & Pre-Sales Manager at GateLock
Technical support for this product is perfect. If you open a ticket with them, even with the slowest SLA, they reply...
Read full review of WatchGuard Threat Detection and Response »
Scott Morin
Owner / CEO at Midwest Technology Specialists LLC.
I do not or have not had to use technical support very often, but I find it to be excellent. They're very responsive...
Read full review of WatchGuard Firebox »
Anonymous User
Third Line Engineer at a tech services company
Customer Service: Great customer service with fast response. Technical Support: They have good technical knowledge.
Read full review of WatchGuard XTM [EOL] »
Anonymous User
CEO at Datastream LLC
WatchGuard technical support requires a license. We never called them because the solution is working correctly and...
Read full review of WatchGuard Gateway AntiVirus »
Anonymous User
Ingénieur - Traitement des eaux /Mécanique de procédé at a pharma/biotech company
I didn't have to call the WatchGuard Firebox technical support team, but the support on the website is a six out of ten.
Read full review of WatchGuard Firebox »
Anonymous User
Partner & Head of IT Strategy at a computer software company
I haven't interacted with them myself, but my colleagues state that their support line is good.
Read full review of WatchGuard Firebox »
Petri Alhainen
Administrator at Sulbana Oy
The customer service and support from WatchGuard are excellent. In Finland, the technical support team has always...
Read full review of WatchGuard Threat Detection and Response »
John Giacco
Network Administrator at Peace Bridge
I haven't used WatchGuard's technical support because it is an easy product to use.
Read full review of WatchGuard Firebox »
Anonymous User
IT Management and owner at a tech services company
We use this solution because they have a very good support team. They are very knowledgeable about ways of...
Read full review of WatchGuard Firebox »
Anonymous User
Project Engineer at a tech services company
Customer Service: It's pretty good. Technical Support: It's very good.
Read full review of WatchGuard XTM [EOL] »
Roman Laminin
Technical Consultant at Rainbow Security
The technical support is very good. I know only of one company whose tech support is better than WatchGuard's.
Read full review of WatchGuard Firebox »
RobertMorin
Owner / CEO at Midwest Technology Specialists LLC.
The technical support has been amazing. We're very satisfied with their level of support.
Read full review of WatchGuard Gateway AntiVirus »
Anonymous User
IT Manager at a financial services firm
The level of support from WatchGuard is not as good as what we get from Cisco and other vendors. The response time is...
Read full review of WatchGuard Firebox »
Jason Lau Quan
Business Development at Lisa Communications Limited
The technical support is good.
Read full review of Panda Adaptive Defense 360 »
AllenHillstrom
IT Manager at a performing arts
We don't work directly with Cisco tech support. We work with a third-party company to handle support that we can't...
Read full review of WatchGuard Firebox »
Steve Rubin
President and Owner at Peak Communication Systems, Inc.
Our partner has used their support. It's really good support. If they don't answer immediately, they get back to you...
Read full review of WatchGuard Firebox »
Mohamed Y Ahmed
Technical & Pre-Sales Manager at GateLock
The support for this solution is very good.
Read full review of WatchGuard AuthPoint »
Andrew Ramsey
President at Precision Solution Group, LLC
Their tech support is great.
Read full review of WatchGuard Data Loss Prevention »
Santosh Thorwat
IT Head at Patil Group
We did not need to use technical support.
Read full review of WatchGuard Firebox »
Anonymous User
SAP Specialist Engineer at a import and exporter
Customer Service: It depends on the partner. Technical Support: Tech support is sometimes a little bit slow.
Read full review of WatchGuard XTM [EOL] »

Review 1 of 30

Technical Support

No Data Available

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