WatchGuard EPDR Reviews

Name: WatchGuard EPDR
Brand: WatchGuard
Rating: 5 (4 reviews)

4.5 out of 5

4 reviews
100% willing to recommend

What is WatchGuard EPDR?

EDR for continuous monitoring that prevents the execution of unknown processes. Behavioral analysis and detection of IoAs (indicators of attack) scripts, macros, etc.
Automatic detection and response for targeted attacks and in-memory exploits. Endpoint protection capabilities such as URL filtering, device control and managed firewall.
Zero-Trust Application and Threat Hunting features delivered as managed services. Lightweight agent and easy-to-use Cloud-based console with detailed reporting.

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WatchGuard EPDR is the #40 ranked solution in EDR tools and #46 ranked solution in endpoint security software. PeerSpot users give WatchGuard EPDR an average rating of 9.0 out of 10. WatchGuard EPDR is most commonly compared to CrowdStrike Falcon: WatchGuard EPDR vs CrowdStrike Falcon. WatchGuard EPDR is popular among the small business segment, accounting for 38% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 17% of all views.

Helped 814,649 peers since 2012

Featured reviews

CarlosArdila

Project Manager, Information Technology at Telelago

The solution could improve when the solution keeps adding more new functions. Every three months, they launch something new on it. You should activate all features that you need to activate and work with the same client. You don't need to install a different client for something. For example, it's the same client if you have EPP and want to move into EPDR. You activate the license, and it turns into an EPDR. The solution could have improved availability. When I send a notification, it neutralizes immediately. However, this delay doesn't mean it fails to perform on time. Their notifications arrive a bit later.

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Phillip Evely

Network Administrator at Cape Breton Regional Municipality

The setup is very easy. We have deployed the solution on-premise but can also do it on the cloud. It has a cloud functionality. I can push it from the cloud directly to the endpoint, or I can do it via a group policy. The enterprise-wide deployment takes a day. It is very simple. Once the agent is deployed in any subnet, it monitors the network traffic and informs me about endpoints that don't have the agent. I get alerted via a report. If I have a problem, I can manually deploy on those endpoints. The product is set to auto-update. It updates on its own.

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Isaac Shemaria

Co-Founder at OptiSec Zero Trust Security

The zero-trust application service that WatchGuard EPDR runs is good. If there aren't any matches for a signature or a file, the solution will initially run them on a sandbox and determine if it is secure to run it in the environment. Ninety-nine percent of the time, it is done with AI, while only one percent of the time, it takes less than twenty-four hours for human intervention. You get a good experience with the tool, but sometimes it can be a bit stressful because the tool doesn't have the signatures to run it, making the product take twenty minutes instead of five minutes, but it is good.

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WatchGuard EPDR mindshare

Product category:

As of November 2024, the mindshare of WatchGuard EPDR in the Endpoint Protection Platform (EPP) category stands at 0.3%, up from 0.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Key learnings from peers

Last updated Sep 9, 2024

Valuable Features

Zero-trust application service and threat detection capabilities stand out. Quick configuration application enhances endpoint management. Intrusion detection with Mitra Tech database helps measure attack surfaces and pinpoint intrusion stages. AI behavior monitoring alerts abnormal activities. Patch management supports IT teams, allowing efficient patch updates for Windows and Linux systems. Integration with firewall, virus and malware protection, application control, and website control offer comprehensive security. Automated reporting and monitoring lateral movements within networks add significant value.

"WatchGuard EPDR improves organization primarily by supporting the IT team rather than the end users directly. It helps IT teams accomplish more with fewer people. One of its standout features is the patch management solution, which allows companies without up-to-date services like WSUS to manage patches for Windows and Linux systems. Additionally, it provides the usual endpoint protection features such as virus and malware protection, application control, and website control."
"The reporting feature is valuable."
"The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks."

Room for Improvement

WatchGuard EPDR faces issues with its high price in Latin America's market and its limited integration with non-Windows systems. Users desire extra models like patch management and encryption to be standard. Availability and notification arrival speed need enhancement. Antivirus and scanning features lack efficiency compared to competitors. There is a notable gap in virtual patching for unsupported operating systems. Frequent updates and fewer client installations for new features are also suggested improvements.

"WatchGuard EPDR does have areas for improvement. One significant gap is the lack of a virtual patching feature integrated into the endpoint security. This would be particularly useful for endpoints running operating systems that are no longer supported, such as Windows 7."
"The AV and scanning features could be a little bit better."
"The product is available at a very high price, making it an area where improvements are required."

ROI

Users have reported increased operational efficiency and cost savings after implementing WatchGuard EPDR. Time spent on manual threat detection decreased significantly, allowing IT teams to focus on strategic initiatives. Businesses saw a reduction in security breaches and downtime, resulting in financial benefits. Enhanced visibility into endpoint activities led to better asset management, minimizing risks and optimizing resources. Elevated user satisfaction was noted due to improved system performance and reduced disruptions.

Pricing

WatchGuard EPDR typically features a transparent pricing structure without setup costs, ensuring a streamlined integration process for users. Pricing methods generally involve subscription-based models, accommodating per-user or per-device licensing options. The pricing range varies based on the specific features and level of protection required, catering to diverse organizational needs and budgets.

"The solution's pricing is better compared to other products."
"The price is excellent."
"The product is available at a high price."

Popular Use Cases

Organizations primarily use WatchGuard EPDR for endpoint protection in large environments with over 200 endpoints. They appreciate the user-friendly interface, threat detection, and response capabilities. They also benefit from integrated patch management, vulnerability assessment, behavioral analysis using AI, and compatibility with other services like DNSWatch and IPS. Users report effective protection and remote patching for approximately 350 endpoints from the WatchGuard cloud dashboard.

Service and Support

Customers find WatchGuard EPDR's customer service and support responsive and helpful. Users appreciate the prompt assistance and knowledgeable staff. The support team resolves issues efficiently, contributing to a positive user experience. Clients mention the availability and reliability of support channels, highlighting the convenience of accessing help when needed. Many users feel reassured by the high level of expertise and professionalism displayed by the support personnel.

Deployment

Users find WatchGuard EPDR's initial setup straightforward and efficient. Many appreciate the clear instructions provided, which helps in quick deployment. Some users highlight the ease of configuration and the minimal need for technical support. However, a few mention that initial setup might be slightly challenging for those without previous experience. Despite this, most agree that the overall process is quick and easy, making it suitable for various environments.

Scalability

Users find WatchGuard EPDR highly scalable for various business sizes. Its compatibility with growing environments ensures continuous protection without compromising performance. Users appreciate its seamless integration capabilities and its ability to handle increasing workloads efficiently. Adaptability to different network structures and effective management of endpoints are frequently highlighted. WatchGuard EPDR's robust infrastructure supports both small and large enterprises, making it a versatile choice for dynamic organizational growth.

Stability

Many users mention that WatchGuard EPDR performs reliably without frequent crashes. They appreciate its consistent updates and patch management, ensuring stability. Several users commend its ability to handle various tasks smoothly, noting minimal bugs. Others highlight its resource efficiency, stating it doesn't slow down systems.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our WatchGuard EPDR Buyer's Guide for additional reliable information.