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Trend Micro Worry-Free Services Suites vs WatchGuard EPDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
5.3
Trend Micro Worry-Free Services Suites provides fast, efficient, and effective customer service with knowledgeable, courteous, and professional support staff.
Sentiment score
9.0
Customers commend WatchGuard EPDR's support team for quick problem resolution, professional handling, and reliable, efficient service consistently meeting expectations.
 

Room For Improvement

Sentiment score
3.9
Trend Micro Worry-Free Services Suites struggles with performance, support, pricing, and integration, needing better documentation, UI, EDR, analytics, and reporting.
Sentiment score
4.6
WatchGuard EPDR is costly, needs more integrations, better compatibility, enhanced features, timely notifications, and streamlined operations.
 

Scalability Issues

Sentiment score
7.3
Trend Micro Worry-Free Services Suites is highly scalable and integrates well, but is limited by internet connectivity and cloud reliance.
Sentiment score
8.8
WatchGuard EPDR is scalable, efficiently manages workloads, offers centralized deployment, easy licensing, and robustly supports expanding needs.
 

Setup Cost

Sentiment score
5.4
Businesses have mixed opinions on Trend Micro Worry-Free Services Suites' pricing, with ratings ranging from five to eight out of ten.
No sentiment score available
 

Stability Issues

Sentiment score
8.0
Trend Micro Worry-Free Services Suites is generally rated highly for stability, with some users noting occasional update issues.
Sentiment score
7.0
WatchGuard EPDR is praised for its stability, reliable performance, and efficiency in threat management, meeting user expectations consistently.
 

Valuable Features

Sentiment score
8.3
The solution excels in security, resource efficiency, easy deployment, and advanced XDR collaboration across various cloud apps and endpoints.
Sentiment score
8.2
WatchGuard EPDR offers zero-trust application service, AI anomaly detection, firewall integration, detailed reporting, and patch management for Windows and Linux.
 

Categories and Ranking

Trend Micro Worry-Free Serv...
Ranking in Endpoint Protection Platform (EPP)
36th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
9
Ranking in other categories
Email Security (18th), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (20th)
WatchGuard EPDR
Ranking in Endpoint Protection Platform (EPP)
44th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
Endpoint Detection and Response (EDR) (39th)
 

Mindshare comparison

As of December 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Trend Micro Worry-Free Services Suites is 0.7%, up from 0.1% compared to the previous year. The mindshare of WatchGuard EPDR is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

NaveedUddin - PeerSpot reviewer
Enhanced security with seamless failover and a well-rounded solution
We are located in a high-risk area for cyberattacks, and this solution helps protect our data. It is actively used to monitor the user activities and generates report on the basis of there activities. 24/7 protection against email threats and real time blocking allowing our users to working worry free.
CarlosArdila - PeerSpot reviewer
Provides endpoint protection with patch management at reasonable pricing
The solution could improve when the solution keeps adding more new functions. Every three months, they launch something new on it. You should activate all features that you need to activate and work with the same client. You don't need to install a different client for something. For example, it's the same client if you have EPP and want to move into EPDR. You activate the license, and it turns into an EPDR. The solution could have improved availability. When I send a notification, it neutralizes immediately. However, this delay doesn't mean it fails to perform on time. Their notifications arrive a bit later.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Security Firm
10%
Retailer
9%
Comms Service Provider
8%
Comms Service Provider
17%
Computer Software Company
11%
Retailer
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
We use Trend Micro Worry-Free Services Suites for End Point protection, all our PC and laptops should be protected against targeted attacks, spear-phishing, advanced malware, zero-day threats, and ...
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
What is your experience regarding pricing and costs for WatchGuard EPDR?
The solution's pricing is better compared to other products.
What needs improvement with WatchGuard EPDR?
WatchGuard EPDR does have areas for improvement. One significant gap is the lack of a virtual patching feature integrated into the endpoint security. This would be particularly useful for endpoints...
 

Overview

Find out what your peers are saying about Trend Micro Worry-Free Services Suites vs. WatchGuard EPDR and other solutions. Updated: December 2024.
823,875 professionals have used our research since 2012.