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WatchGuard Firebox Reviews

Vendor: WatchGuard
4.2 out of 5
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774 followers
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What is WatchGuard Firebox?

Featured WatchGuard Firebox reviews

WatchGuard Firebox mindshare

As of April 2025, the mindshare of WatchGuard Firebox in the Firewalls category stands at 3.0%, up from 2.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Firewalls

PeerAnalyst reports based on WatchGuard Firebox reviews

TypeTitleDate
CategoryFirewallsApr 3, 2025Download
ProductReviews, tips, and advice from real usersApr 3, 2025Download
ComparisonWatchGuard Firebox vs Netgate pfSenseApr 3, 2025Download
ComparisonWatchGuard Firebox vs Fortinet FortiGateApr 3, 2025Download
ComparisonWatchGuard Firebox vs OPNsenseApr 3, 2025Download
Suggested products
TitleRatingMindshareRecommending
Fortinet FortiGate4.221.1%90%318 interviewsAdd to research
Netgate pfSense4.314.4%94%215 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
11%
Hospitality Company
6%
Educational Organization
6%
Retailer
5%
Financial Services Firm
5%
Government
5%
Manufacturing Company
5%
University
5%
Real Estate/Law Firm
3%
Construction Company
3%
Wholesaler/Distributor
3%
Non Profit
3%
Healthcare Company
3%
Insurance Company
3%
Media Company
3%
Legal Firm
2%
Outsourcing Company
2%
Recreational Facilities/Services Company
2%
Energy/Utilities Company
2%
Performing Arts
2%
Consumer Goods Company
1%
Transportation Company
1%
Logistics Company
1%

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WatchGuard Firebox customers

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WatchGuard Firebox reviews

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SR
President and Owner at Peak Communication Systems, Inc.
Verified user of WatchGuard Firebox
Aug 19, 2020
Product version discussed: 7 Series
Its stability and reliability help us save time and man-hours

Pros

"It saves us time in the respect that we now have the template built for it so we can get in and get it done. We've had much less problem supporting Voice over IP technologies from different companies. Because our client base has grown over the years, we're probably saving 20 to 30 man-hours a month now that we've got this on a good stable level."

Cons

"The pricing could be improved. It is definitely one of the more expensive products."
GT
Director of Information Technology at a recreational facilities/services company with 201-500 employees
Verified user of WatchGuard Firebox
Jun 16, 2020
Allows me to schedule rebooting of the wireless accent points on a regular basis, making it set-and-forget

Pros

"Among the most valuable features is the ease of use — love the interface — of both the web interface and of the WatchGuard System Manager."

Cons

"If they could make the traffic monitoring easier that would be great. I don't use it that frequently, but I would like to see some improvements in the ease of use of that component, so it makes more sense. I know it's a technical component so there's going to be some difficulty trying to make that easier."
Find out what your peers are saying about WatchGuard Firebox. Updated March 2025
845,040 professionals have used our research since 2012.
HA
IT Manager at YAMAZEN, INC
Verified user of WatchGuard Firebox
May 22, 2019
Product version discussed: M370
GUI makes setup easy and provides us with graphical, real-time bandwidth usage

Pros

"The most valuable feature is the GUI, especially the real-time bandwidth usage report. Also, its integration with WiFi access points is nice."

Cons

"We bought Firebox four or five years ago, and with the first version I had to reboot it every two or three months for no apparent reason. We upgraded last year to the M370 and it's been running, but it is rebooting from time to time. I don't know why."
IP
Country Head at LS Systems Philippines
Verified user of WatchGuard Firebox
Mar 25, 2024
Offers a streamlined deployment, intuitive interface and robust security features

Pros

"Their centralized console simplifies management for organizations with multiple Fireboxes."

Cons

"Due to their lack of investment in marketing, channel development, and certifications, WatchGuard faces challenges in gaining visibility and market share, especially in regions like Pakistan. "
JG
IT Manager at WTS Media (Wholesale Tape & Supply)
Verified user of WatchGuard Firebox
Oct 20, 2019
Product version discussed: v12.4
Setup, and setting up the routing — normally very complicated processes — are intuitive

Pros

"[A] valuable feature would be the branch office. We have five offices throughout the United States, and it coordinates the connections of those offices. "

Cons

"In terms of the reporting and management features — and this isn't necessarily a WatchGuard issue, this seems to be more of an industry-wide issue — you get reports, but a lot of times you don't know what you're looking at. You're so overwhelmed with the data. You're getting a lot of stuff that doesn't matter, so it takes time to parse through it, to actually get what you want to know."
FC
IT Director at Wise Ally Holdings Limited
Verified user of WatchGuard Firebox
Aug 16, 2020
Enables us to control what kind of applications each staff member and department is able to access, but UI is not user-friendly

Pros

"Because we bought two firewalls... we need a central place to manage the policies and deploy them to both devices. It's good that it provides a system management console that is able to manipulate and manage policies in one place and deploy them to different locations."

Cons

"The UI is not as user-friendly as the model that I had used before, which was from Check Point. The design of the Firebox UI is restricted and needs an experienced network guy to understand the format and settings. "
JG
Network Administrator at Peace Bridge
Verified user of WatchGuard Firebox
Aug 14, 2019
Product version discussed: M400
Its features provide me visibility on the network

Pros

"HostWatch makes it so I can see, in real-time, activity in the event that there is something weird happening on the network. This simplifies my job."

Cons

"Sometimes, the writing rules are a little confusing in how am I doing them."
PG
Owner at a construction company with 51-200 employees
Verified user of WatchGuard Firebox
Jan 14, 2021
Product version discussed: T10
Competent, basic front-end; the ports that I have assigned appear to be unattainable to outsiders

Pros

"The ports that I have assigned appear to be unattainable to outside 'mal-actors,' unless they have an address registered on the internet that this thing is expecting. That's a layer of security."

Cons

"I don't think I can get a full-blown DNS client from it. I've been trying to have DNS services. It has forwarding, but I don't get the services of a full DNS client. My main difficulty with it is that I can't run a complete service. I need NTP. I need DNS. I need DHCP for my domain, but I only get forwarding. As far as I can tell, I don't get caching and the kinds of reporting and registration needed to host a DNS for a domain. I have to have a separate solution for that."
Hey, I use WatchGuard Firebox here at MFAL LDA. Want to hear about my experience?
Mauro Ferreira - PeerSpot user