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Sophos XG vs WatchGuard Firebox comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Fortinet FortiGate users experience cost reduction, improved security, and efficiency, with quick returns despite initial challenges, ensuring satisfaction.
Sentiment score
7.2
Sophos XG provides cost-effective security with ransomware blocking, two-factor authentication, and reduced malware incidents, ensuring substantial financial returns.
Sentiment score
7.4
WatchGuard Firebox boosts efficiency and security, saving time and costs while enhancing productivity and offering quick ROI.
Clients are now comfortable and not wasting productive hours on IT support.
We have experienced a positive return on investment by utilizing Fortinet's products.
There's definitely an ROI. Having a centralized way of managing and applying policies across the entire organization always helps.
It's good, but I would still say it's higher by about 10-15 percent compared to other market products with similar configurations.
Having a Unified Threat Management system like Sophos XG has helped us spend less on network security, thus providing a good return on investment by managing our income effectively.
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service varies globally, with North America and Europe receiving quicker support compared to South Asia.
Sentiment score
6.2
Sophos XG support varies, with mixed feedback on response times and quality, though documentation and email are preferred.
Sentiment score
7.2
WatchGuard Firebox support is responsive and efficient, with mostly positive feedback and fast resolution of issues.
He explained that it required a command line configuration, as it couldn't be done through the graphical user interface.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
Users are reluctant to open support cases and would rather reinstall an appliance themselves than go through the support process.
I would rate the technical support a nine out of ten.
Microsoft's protection has received positive feedback and strong on-site support from both customers and partners.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate is scalable, adaptable, and supports dynamic routing, but may face issues with non-Fortinet devices and licensing.
Sentiment score
7.2
Sophos XG is scalable and adaptable but may require hardware upgrades for larger organizations to meet expanding needs.
Sentiment score
8.8
WatchGuard Firebox offers scalable solutions, enabling seamless capacity expansion and adaptability across various models to meet organizational needs.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The processor, the microprocessor and the security processors are very intelligent so they can scale significantly and manage that well.
There are many options available, and we can choose the size of the box based on our requirements.
You can scale up to multiple firewalls with centralized management.
You can't upgrade memory or storage on a specific model, which limits scalability.
The scalability of the solution is limited to three nodes and may not be sufficient for extensive scaling.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for stability, with updates enhancing reliability, though rare configuration issues may arise under heavy traffic.
Sentiment score
8.0
Sophos XG is considered reliable and stable by users, with efficient support addressing occasional firmware issues effectively.
Sentiment score
8.0
WatchGuard Firebox is highly stable and reliable with minimal downtime, receiving high user ratings for stability and dependability.
There are no bugs or glitches, and it doesn't crash or freeze.
Improper handling of these can lead to a memory surge, a well-known bug that can cause the entire system to freeze.
It is less stable than Palo Alto Networks and Check Point firewalls because there are lots of bugs in the latest firmware.
I would rate the stability of Sophos XG a ten out of ten.
Sophos XG is very stable, even when serving as a DHCP server.
The firewall fails to unblock sites without requiring a restart to save and execute the changes properly.
 

Room For Improvement

Enhancements are needed in interface stability, SNMPv3 support, integration, user intuitiveness, analytics, cost-effectiveness, and customer support responsiveness.
Sophos XG struggles with user-friendliness, manual interventions, integration, and lacks advanced features, detailed reporting, and scalability enhancements.
WatchGuard Firebox is affordable but needs UI, cloud, Active Directory integration, reporting, support, pricing, and documentation improvements.
If I have put 10 GBPS of throughput on a firewall and I enable all of these features available, such as IPS or UTM functionalities, the throughput comes down to 1 GBPS.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The solution should have the ability to be up to date with the most recent threats.
This suggests a vulnerability that needs addressing to ensure administrators can update patches without losing access.
Business cannot stop just because of issues with support.
When implementing a rule using a group of IPs, it is not possible to do that directly.
 

Setup Cost

Fortinet FortiGate offers cost-effective pricing, often cheaper than competitors, with variations based on hardware and licensing options.
Sophos XG offers competitively priced, mid-range solutions for businesses, with potential savings through subscription options and configuration-based pricing.
WatchGuard Firebox is praised for competitive pricing, dependability, and flexibility, offering discounts for trade-ins and affordable subscriptions.
Secure SD-WAN is free of charge.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
I would rate the pricing a ten out of ten as high.
The licensing cost in the final currency amount, is 163,080, with three years of support.
I rate the pricing a ten out of ten.
 

Valuable Features

Fortinet FortiGate excels with robust security features, intuitive interface, affordable pricing, supporting VPN, firewall, UTM, and SD-WAN.
Sophos XG offers robust security features, ease of use, and effective threat protection with strong management and endpoint integration.
WatchGuard Firebox provides intuitive management, robust security features, and scalability, making it ideal for small to medium businesses.
Fortigate blocks unusual traffic and therefore secures our network.
It's easy to monitor the end-to-end network through the firewall.
The firewall, IPS, and VPN functions are the most valuable features.
This unique technology provides efficient branch connectivity without the need to invest in additional firewalls for each branch.
I particularly like the visibility it provides into network traffic, allowing us to identify and address issues efficiently.
The firewall feature of Sophos XG has been the most effective for threat prevention.
The Firebox offers valuable features such as network security, URL filtering, UTM features, intrusion prevention and detection, and authentication.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
318
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Sophos XG
Ranking in Firewalls
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
200
Ranking in other categories
No ranking in other categories
WatchGuard Firebox
Ranking in Firewalls
13th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
86
Ranking in other categories
Unified Threat Management (UTM) (4th)
 

Mindshare comparison

As of March 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.8%, up from 17.8% compared to the previous year. The mindshare of Sophos XG is 11.4%, up from 9.1% compared to the previous year. The mindshare of WatchGuard Firebox is 3.0%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Q&A Highlights

it_user1397058 - PeerSpot reviewer
Jan 04, 2021
 

Featured Reviews

EhabAli - PeerSpot reviewer
Efficient, user-friendly, and affordable
In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.
SherifFouad - PeerSpot reviewer
Gives us customizable policies, modifiable templates, and customized rules for single users
The major problem that I am facing, and I know that others are facing as well, is with the HTTPS classic, in general, or any classic that works on Secure Socket Layers. Let's say I set up a rule to block users from accessing YouTube or Facebook. The rule will only block the HTTP traffic, which is non-secure traffic. But most websites right now, most of the reputable web services providers, for extra security for their own web servers and for the user's security, provide a connection over Secure Socket Layer. The problem comes when you are trying to block, or allow, similar traffic that uses HTTPS. You have to create a certificate and import it into the users' web browsers, whatever they are using. Now, this is not a problem when you're dealing with users stationed and fixed in a specific site or location. They are using desktops, they will never take the desktops and go home with them, nor will they ever take the desktops and travel to another country, or another site with it. The problem occurs when you're dealing with roaming users who use laptops and have to move between different sites that have different types of policies applied to them. You have to import all sorts of certificates from each site into their browser. Doing so will most probably conflict with something else that is totally irrelevant and cause a problem. A way around this is if you are using authentication with Active Directory. But most of the time, especially if you're operating in a remote site with a very slow internet connection, if it's available in the first place, authentication with Active Directory is impossible. So it needs an easier way to apply HTTPS filters, without importing certificates into users' browsers and without the need for using an Active Directory. There must be a way around it. There are workarounds. But with applied workarounds, it will work out once, it won't work out properly 10 other times. That is my only request. Also, since Sophos took over Cyberoam, the online technical library and support library have become super messy. To get a piece of information is becoming a nightmare. They need to reorganize the online technical support and technical library. The easiest way to overcome this is to look at how the Cyberoam online technical library was structured and to build the Sophos technical library the same way. It is messy, totally unorganized, time-wasting. Instead of getting what you want in five minutes it takes half an hour.
CarlosArdila - PeerSpot reviewer
Serves as the main firewall for customers' premises and data centers
The initial setup is straightforward. You can deploy it on-premises or using the cloud. If you configure the device to connect to the cloud, you can deploy the Firebox based on templates. You can add a template for a specific client and deploy it for a particular use case. For example, if you're setting it up for a restaurant or a cafe, you can have templates tailored for those businesses. This significantly reduces deployment time, especially if you have several customers of the same type of business. One person is enough for the solution's deployment, but it will run in less than an hour. A network security engineer meets with clients to gather configuration requirements. He prepares a configuration template before the implementation. When he arrives at the site, he turns on the device, applies the template, tests everything, and then migrates the settings from the existing router or firewall to the Firebox.
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Comms Service Provider
7%
Manufacturing Company
6%
Computer Software Company
16%
Comms Service Provider
9%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
17%
Comms Service Provider
11%
Hospitality Company
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
What are the main differences in features between Sophos XG and FortiGate 80F?
Hi Arvind P , The Sophos XG firewall has a number of models right from XG86 to XG135w under the 1U Desktop Form Fact...
What is your primary use case for WatchGuard Firebox?
We are providing our services to all WatchGuard customers in the region.
What is your primary use case for WatchGuard Firebox?
We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of ou...
What is your primary use case for WatchGuard Firebox?
We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Information Not Available
Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
Find out what your peers are saying about Sophos XG vs. WatchGuard Firebox and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.