WatchGuard Threat Detection and Response Reviews

Name: WatchGuard Threat Detection and Response
Brand: WatchGuard
Rating: 4 (13 reviews)

4.0 out of 5

13 reviews
100% willing to recommend

What is WatchGuard Threat Detection and Response?

Hackers are designing malware to be more sophisticated than ever. Through packing, encryption, and polymorphism, cyber criminals are able to disguise their attacks to avoid detection. Zero day threats and advanced malware easily slip by antivirus solutions that are simply too slow to respond to the constant stream of emerging threats. Organizations of all sizes need a solution that leverages a holistic approach to security from the network to the endpoint. WatchGuard Threat Detection and Response (TDR) is a powerful collection of advanced malware defense tools that correlate threat indicators from Firebox appliances and Host Sensors to stop known, unknown and evasive malware threats.

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WatchGuard Threat Detection and Response is the #27 ranked solution in EDR tools. PeerSpot users give WatchGuard Threat Detection and Response an average rating of 8.0 out of 10. Based on the analysis of the 13 most recent WatchGuard Threat Detection and Response reviews, the overall sentiment is positive, with a sentiment score of 7.6. WatchGuard Threat Detection and Response is most commonly compared to CrowdStrike Falcon: WatchGuard Threat Detection and Response vs CrowdStrike Falcon. WatchGuard Threat Detection and Response is popular among the small business segment, accounting for 40% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 21% of all views.

Buyer's Guide

WatchGuard Threat Detection and Response

October 2024

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Featured reviews

Jose Fos

Information Technology Services Manager at BRAVO CAPITAL

We use the solution to protect our systems. We also use it for real-time detection The tool provides automated responses. It has a lot of features. The interface is not the best. I do not like it. The reports must also be improved. I am currently using the solution. I have contacted the…

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Kalyan Mocherla

Group Senior Manager, Customer Success at Tata Tele Business Services

The solution is used to protect, detect, and respond It is a lightweight product. The interface is very good. The website must provide more information on the product. The tool must be promoted more. I have been working with the product for almost one year. The tool is stable. It is easy to…

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Horacio L. Mille

Founding Partner at Innovadvice

One area of improvement is the deployment process; it is not intuitive. The centralized administration and management, as well as the cloud-based interface, specifically the user interface (UI), menus, and module configurations. The administrative UI/UX could be significantly improved. Compared to other solutions, I would say it's not a complete solution in certain settings. The centralized administration and XDR capabilities need improvement. One aspect that many firewall and network security manufacturers fail to understand or integrate well is the endpoint, XDR, or EDR solutions. For example, Cisco has its own endpoint solution, which is not very good, and other manufacturers like Check Point or Palo Alto have their own EDR solutions. The primary issue is that they haven't effectively integrated these solutions with other manufacturers to create a more comprehensive and cohesive offering. It's important to have a solution that integrates anti-malware and antivirus XDR features. In terms of mobile device management, that's a feature I haven't seen.

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WatchGuard Threat Detection and Response mindshare

As of November 2024, the mindshare of WatchGuard Threat Detection and Response in the Endpoint Detection and Response (EDR) category stands at 0.5%, down from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Key learnings from peers

Last updated Oct 16, 2024

Valuable Features

WatchGuard Threat Detection and Response offers easy-to-use features like centralized console, DNSWatchGo integration, and automated response. Users value its ransomware protection, dimension logging, network segmentation, and traffic filtering. The tool's analytics provide detailed insights on abnormalities. It supports endpoint protection against zero-day attacks with executable sandboxing and efficient update management. Installation, deployment, and policy configuration are straightforward, enhancing user experience. Additionally, VPN, remote site connection, and VLAN capabilities are appreciated.

"The most valuable features include the ability to raise alarms when there are issues, easier configuration compared to other vendors, centralized update management, and keeping the product updated efficiently."
"The tool provides automated responses."
"The basic functionality is fantastic. It has been performing well. I generated a report on one machine, using that as the deployment machine. When scanning the network, it discovered machines on the network and deployed the same endpoint protection from that one machine I have on my network."

Room for Improvement

WatchGuard Threat Detection and Response requires enhancements in efficiency, pricing, and threat detection capabilities compared to options like Palo Alto. Improvements are needed in reporting, user interface, live monitoring, and Mac support. Integration with WatchGuard Firebox could be better. Deployment and centralized management are complicated, with limited threat assessment features. Visibility into user activity and more detailed vulnerability insights should be provided. EDR Core is basic in assessing threats, pricing is high, and intuitive threat elimination is needed.

"The pricing of WatchGuard Threat Detection and Response could be improved."
"The interface is not the best."
"I'd like a few extra features, especially around threat severity assessment."

ROI

Users experienced significant cost savings and enhanced network security with WatchGuard Threat Detection and Response. They noted quick deployment, reduced downtime, and improved threat mitigation. Many emphasized the ease of use and effective detection capabilities. Several pointed out that the investment was justified by enhanced protection and operational efficiency, with some highlighting lowered risk exposure and better incident response times.

Pricing

WatchGuard Threat Detection and Response is competitively priced, although it can be more expensive than some alternatives. Licensing requires an annual payment, with costs around $180 for a three-year commitment. While some users find it cost-effective, particularly for small to medium-sized businesses, pricing is seen as middle-range on the spectrum. Support and ease of use can make it more economical over time. The follow-up from sales channels, especially local ones, is varied.

"The solution is cheap."
"The price is comparable."
"The price is very good."

Popular Use Cases

Companies primarily use WatchGuard Threat Detection and Response for protection against threats such as ransomware, phishing, and spam. It safeguards client information, aids in credit card transactions, and integrates with firewalls for threat detection and response. Organizations use it for security services and endpoint detection response, while solution providers enable partners, offering training and assistance. WatchGuard monitors traffic, provides real-time alerts, and remains a solid, cost-effective choice compared to other security solutions.

Service and Support

WatchGuard Threat Detection and Response's customer service and support are highly rated. Users find the technical support team professional and quick to respond, often addressing issues within hours. Many praise their ability to assist via an online portal. Some note that their team provides thorough guidance, including remote sessions when needed. There are mentions of areas needing improvement, yet users still express satisfaction, especially valuing responsiveness and reliability.

Deployment

The initial setup for WatchGuard Threat Detection and Response is usually simple and fast. Some found it easy, with minimal time required, especially for fewer endpoints. Deployment varies based on the number of devices, taking minutes to a few hours. Documentation is helpful, and it can be installed from the cloud. Some difficulties were noted, like needing assistance with certain devices, but users generally handle deployment effectively with adequate technicians.

Scalability

WatchGuard Threat Detection and Response is considered scalable, efficiently handling expansion through proper hardware selection and cloud management. Many users express satisfaction with its scalability, easily adjusting for more clients or endpoints. Organizations from small to large find no issues with scaling, citing its straightforward process of adding licenses. Others note anticipation for enhanced features like EDR Pro. Ratings for scalability range between seven to nine out of ten, reflecting users' positive feedback on its ability to support growth.

Stability

WatchGuard Threat Detection and Response is stable. Users report no bugs or crashes, with stability rated around eight to nine out of ten. Maintenance is straightforward, and there are no significant issues after upgrades. Clients notice no impact on performance, though some mention missing features like scheduled scans. Stability is comparable to other top options, making clients satisfied with its reliability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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