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VMware Carbon Black Endpoint vs WatchGuard Threat Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
VMware Carbon Black Endpoint support is generally praised as effective and knowledgeable, but some report delays and issues with tiered support.
Sentiment score
9.5
WatchGuard offers fast, reliable support with high satisfaction, but some suggest room for improvement in customer service.
 

Room For Improvement

No sentiment score available
VMware Carbon Black Endpoint struggles with mobile support, complex UI, performance issues, inadequate reporting, and insufficient third-party integration.
Sentiment score
5.2
WatchGuard Threat Detection and Response struggles with efficiency, pricing, integration, and management, requiring enhancements in various areas.
 

Scalability Issues

No sentiment score available
VMware Carbon Black Endpoint is highly scalable and adaptable for various enterprises, praised for ease of adding tenants and managing environments.
Sentiment score
7.9
WatchGuard Threat Detection and Response is praised for its scalability and efficient adaptation to varying organizational sizes.
 

Setup Cost

Sentiment score
3.0
VMware Carbon Black Endpoint licensing is seen as expensive and inflexible, with prices ranging from $15 to $7,000 per node.
Sentiment score
7.9
WatchGuard Threat Detection offers competitive pricing, ideal for small businesses, balancing affordability with features and support.
 

Stability Issues

Sentiment score
7.5
VMware Carbon Black Endpoint is stable, lightweight, reliable, and highly rated, though minor issues with sensors and updates occasionally occur.
Sentiment score
8.7
WatchGuard Threat Detection and Response is praised for stability, reliability, and easy maintenance, though some desire scheduled scans.
 

Valuable Features

Sentiment score
8.8
VMware Carbon Black Endpoint offers robust remote security with intuitive real-time detection, AI-driven threat response, and centralized cloud control.
Sentiment score
8.0
WatchGuard Threat Detection and Response is user-friendly with comprehensive protection, effective analytics, and seamless configuration and deployment features.
 

Categories and Ranking

VMware Carbon Black Endpoint
Ranking in Endpoint Detection and Response (EDR)
15th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
63
Ranking in other categories
Endpoint Protection Platform (EPP) (18th), Security Incident Response (1st), Ransomware Protection (4th)
WatchGuard Threat Detection...
Ranking in Endpoint Detection and Response (EDR)
27th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Detection and Response (EDR) category, the mindshare of VMware Carbon Black Endpoint is 2.8%, down from 4.0% compared to the previous year. The mindshare of WatchGuard Threat Detection and Response is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Durai  Singh - PeerSpot reviewer
The solution is expensive, support is poor, and it takes time to understand the product
I have worked with traditional antivirus solutions like Symantec, McAfee, Trend Micro, Kaspersky, Sophos, and F-Secure. Broadcom acquired Symantec, and Trellix acquired McAfee. The market is disturbed as other solutions are acquiring the traditional leaders. Getting support is becoming a challenge. Carbon Black provides endpoint detection and response. CrowdStrike provides vulnerability assessment and application testing features. It gives additional threat prevention to the customer. So, I prefer CrowdStrike over Carbon Black. Carbon Black and CrowdStrike provide very good market strategies.
Jose Fos - PeerSpot reviewer
The solution provides automated responses and helps protect our systems
We use the solution to protect our systems. We also use it for real-time detection The tool provides automated responses. It has a lot of features. The interface is not the best. I do not like it. The reports must also be improved. I am currently using the solution. I have contacted the…
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Government
10%
Manufacturing Company
7%
Computer Software Company
21%
Retailer
9%
Comms Service Provider
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
What needs improvement with WatchGuard Threat Detection and Response?
The pricing of WatchGuard Threat Detection and Response could be improved. It's not the cheapest option available. That said, it often meets our needs effectively. There are areas for improvement i...
What is your primary use case for WatchGuard Threat Detection and Response?
WatchGuard Threat Detection and Response is used to monitor traffic and give alarms to the administration if something goes wrong. It reacts when services protected by it are attacked and sends not...
 

Also Known As

Carbon Black CB Defense, Bit9, Confer
WatchGuard TDR
 

Learn More

Video not available
 

Overview

 

Sample Customers

Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Goodwill New York / New Jersey, F4 IT, Café Comunicação Integrada
Find out what your peers are saying about VMware Carbon Black Endpoint vs. WatchGuard Threat Detection and Response and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.