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Darktrace vs WatchGuard Threat Detection and Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.0
Darktrace customer service receives high praise for responsiveness, global support, and effective communication, despite minor complaints about complex deployments.
Sentiment score
9.5
WatchGuard offers fast, reliable support with high satisfaction, but some suggest room for improvement in customer service.
 

Room For Improvement

Sentiment score
5.2
Darktrace requires better SIEM integration, automation, endpoint protection, a simpler interface, and improved user engagement and documentation.
Sentiment score
5.2
WatchGuard Threat Detection and Response struggles with efficiency, pricing, integration, and management, requiring enhancements in various areas.
There are still some issues with the network capturing or blocking traffic even after implementing exceptions.
 

Scalability Issues

Sentiment score
7.6
Darktrace is scalable, adaptable, user-friendly, ideal for large businesses, but may be costly for smaller companies with minor challenges.
Sentiment score
7.9
WatchGuard Threat Detection and Response is praised for its scalability and efficient adaptation to varying organizational sizes.
 

Setup Cost

Sentiment score
6.6
Darktrace is considered pricey but offers advanced features; smaller businesses may struggle with its cost.
Sentiment score
7.9
WatchGuard Threat Detection offers competitive pricing, ideal for small businesses, balancing affordability with features and support.
 

Stability Issues

Sentiment score
8.5
Users praise Darktrace for its reliable, stable performance, consistently operating without major issues, earning high satisfaction ratings.
Sentiment score
8.7
WatchGuard Threat Detection and Response is praised for stability, reliability, and easy maintenance, though some desire scheduled scans.
 

Valuable Features

Sentiment score
8.3
Darktrace provides AI-driven threat detection and autonomous response, enhancing security with real-time monitoring and machine learning analytics.
Sentiment score
8.0
WatchGuard Threat Detection and Response is user-friendly with comprehensive protection, effective analytics, and seamless configuration and deployment features.
The most valuable features are the AI and advanced learning tools that distinguish it from other products.
 

Categories and Ranking

Darktrace
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
74
Ranking in other categories
Email Security (12th), Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (3rd), AI-Powered Chatbots (3rd), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (12th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (1st)
WatchGuard Threat Detection...
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
13
Ranking in other categories
Endpoint Detection and Response (EDR) (27th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Darktrace is designed for Extended Detection and Response (XDR) and holds a mindshare of 9.0%, down 11.3% compared to last year.
WatchGuard Threat Detection and Response, on the other hand, focuses on Endpoint Detection and Response (EDR), holds 0.5% mindshare, down 0.7% since last year.
Extended Detection and Response (XDR)
Endpoint Detection and Response (EDR)
 

Featured Reviews

Luis KiambatA - PeerSpot reviewer
Great autonomous support, offers an easy setup, and has responsive support
The autonomous response is great. It blocks basically everything that is outside the normal, and what's happening 24/7. When we don't have anybody looking, it's great. The visibility that it gives you into any incident is great. You can see everything. I would say these two are the biggest aspects we really appreciate. It is easy to set everything up. The solution is stable. Users can scale the product. Technical support is helpful and responsive.
Jose Fos - PeerSpot reviewer
The solution provides automated responses and helps protect our systems
We use the solution to protect our systems. We also use it for real-time detection The tool provides automated responses. It has a lot of features. The interface is not the best. I do not like it. The reports must also be improved. I am currently using the solution. I have contacted the…
report
Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
816,636 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
Computer Software Company
21%
Retailer
9%
Government
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What needs improvement with WatchGuard Threat Detection and Response?
The pricing of WatchGuard Threat Detection and Response could be improved. It's not the cheapest option available. That said, it often meets our needs effectively. There are areas for improvement i...
What is your primary use case for WatchGuard Threat Detection and Response?
WatchGuard Threat Detection and Response is used to monitor traffic and give alarms to the administration if something goes wrong. It reacts when services protected by it are attacked and sends not...
 

Also Known As

No data available
WatchGuard TDR
 

Learn More

Video not available
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Goodwill New York / New Jersey, F4 IT, Café Comunicação Integrada
Find out what your peers are saying about CrowdStrike, SentinelOne, Darktrace and others in Extended Detection and Response (XDR). Updated: November 2024.
816,636 professionals have used our research since 2012.