Compare Newgen vs Zoho

Newgen

Based on 12 reviews.

Zoho

Based on 190 reviews.

Sample Customers

Newgen OmniOMS CCM Suite

North Carolina Department of Public Safety, Max Bupa, Rak Bank, Bank Dhofar, East West Bank, Coca Cola, First Caribbean International Bank, Wellcare

Corrus

AX3 Digital Product Design Studio

NewgenONE Digital Transformation Platform

BNB Bank, National Commercial Bank Jamaica, United Bank, Tokio Marine HCC

Zoho Creator

Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert

Zoho Projects

Intel, Jaguar, PWC, Yatra, Yale, Timex

Zoho Sprints

Digient Technologies, Vibhaa Technologies

Popular Solutions

Newgen OmniFlow

1 reviews

Newgen OmniDocs

2 reviews

NewgenONE Digital Transformation Platform

1 reviews

Zoho CRM

24 reviews

Zoho Analytics

10 reviews

Zoho Creator

18 reviews

Top Industries

Financial Services Firm

16%

Computer Software Company

14%

Real Estate/Law Firm

14%

Manufacturing Company

Educational Organization

66%

Computer Software Company

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Director - Group IT & Principal Architect at a financial services firm
I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to...
Read full review of NewgenONE Digital Transformation Platform »
GopalakrishnaParimi
Strategic Relations at Eugen Software
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals,...
Read full review of Newgen OmniDocs »
JoyceJose
Chief Manager at a financial services firm
Our primary use case is for customer onboarding, finance, assets, and banking. The users for this solution have a...
Read full review of Newgen OmniFlow »

Review 1 of 3

AmerKhan
Senior Director - Head of Solution Engineering at Osol tech (Private) Limited
I primarily use Zoho CRM to track the sales funnel, allowing me to monitor the progress of leads and opportunities....
Read full review of Zoho CRM »
Gokulakrishnan G
Founder at GGSH&CO LLP
We predominantly use Zoho Books and Zoho Creator. We are both customers as well as implementation partners. We...
Read full review of Zoho Creator »
Babatunde-Olugbode
Technical presales engineer at Avetium Consult Ltd
Zoho Desk is a software solution, and there are different options depending on the organization's needs. Imagine...
Read full review of Zoho Desk »
AvinashLotke
Delivery Head at Team Computers
Zoho Mail is for blue-collar users who require only email access. The advantage of using the Zoho CRM tool is that...
Read full review of Zoho Mail »
Sagar Gaikwad
Sr Business Application Developer on Zoho Platform. at Tech Worriors

Read full review of Zoho Sprints »

Review 1 of 5

Customer Service

Anonymous User
Director - Group IT & Principal Architect at a financial services firm
The technical support from NewgenONE is rated as six or seven. While they provide assistance, there is room for...
Read full review of NewgenONE Digital Transformation Platform »
JoyceJose
Chief Manager at a financial services firm
The technical support is pretty impressive. I would rate it an eight out of ten.
Read full review of Newgen OmniFlow »
Akshay Duduskar
Founder at Projak Infotech Pvt Ltd
The technical support is not very good. They have a very late response and do not have enough expertise on the...
Read full review of Newgen OmniFlow »
GopalakrishnaParimi
Strategic Relations at Eugen Software
Support issues have been resolved by customers logging and tracking their queries through a back-end tool that...
Read full review of Newgen OmniDocs »
Anonymous User
Sales Supervisor at a printing company
The technical support is good.
Read full review of Newgen OmniDocs »
Anonymous User
Associate at a tech vendor
We have 24/7 support as per our policies and I must say we have the support we need to provide to the businesses....
Read full review of Newgen OmniFlow »
Anonymous User
Technical Director at a tech vendor
Technical support receives a rating of five because support availability is contingent upon subscribing to an Annual...
Read full review of Newgen OmniFlow »
Anonymous User
Business Process Analyst at a financial services firm
For technical support, they always tried to do their best at every point in time. I've already highlighted the...
Read full review of Newgen OmniFlow »
Anonymous User
Technical Director at a tech vendor
You can visit the partner profile for information on patches, bug fixes, and documentation.
Read full review of Newgen OmniDocs »

Review 1 of 9

SHEHBAZ HUSSAIN
Certified Consultant/self employed at FAIRCHANCE FOR CRM
The customer service is excellent.
Read full review of Zoho CRM »
Amit Kawadiwale
Senior Product Manager at quickwork
I have contacted support a couple of times. They are quick to respond and resolve our queries.
Read full review of Zoho CRM Plus »
Amit Kawadiwale
Senior Product Manager at quickwork
I was in contact with the Zoho CRM support and I needed some help with the integration with Zoho CRM and other...
Read full review of Zoho CRM »
Rebecca Fernyhough
Account Manager at Epic Network Support
The solution's technical team is very helpful.
Read full review of Zoho CRM »
SadeepaPalliyaguru
Chief Innovation Officer at VS ONE World
The customer success team is very helpful, especially during the onboarding process, where they provide a good demo...
Read full review of Zoho CRM »
Olivier Stas
Operations Manager at Licent
We have not contacted technical support.
Read full review of Zoho Desk »
Kumar-Saurav
Founder, CEO at AccelSoft Infotech
I would rate the customer support a nine out of ten. The support team was available whenever I reached out to them on...
Read full review of Zoho CRM »
AnandMaurya
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd
Zoho Vault's technical support is good.
Read full review of Zoho Vault »
AnandMaurya
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd
We encountered issues with the solution related to bugs and breakdowns. However, we could resolve these issues...
Read full review of Zoho Creator »
Subha Mariappan
Senior PPM consultant at CAPPMPL
The solution’s technical support is good.
Read full review of Zoho Projects »
Matheus Ferraz
CRM Team Leader at a tech company
When we contact support, sometimes it takes two to three days or even more to get a satisfying answer. It is...
Read full review of Zoho Campaigns »
Gokulakrishnan G
Founder at GGSH&CO LLP
For support, I would rate it as eight or nine.
Read full review of Zoho Creator »
Parag Bhamre
Partner at EUPD Research
I have not experienced Zoho Projects' technical support. I have only used our internal support to give me assistance...
Read full review of Zoho Projects »
Alok Kumar Bhuwan
Managing Secretary at Manovikas Charitable Society
We have yet to use any technical support for Zoho CRM because companies nowadays, Zoho included, have so many videos...
Read full review of Zoho CRM »
Collince Dundo
Co-Founder at Youth Initiative Development Programme
I've contacted Zoho support for some minor things. It was a positive experience. They were proactive.
Read full review of Zoho Campaigns »
Tichaona Ndoreka
Infrastructure Sup at Capital Development Services
We have not contacted technical support.
Read full review of Zoho CRM »
MohamedShaheen
Finance Executive at Yugoslavian Furniture Co & Slovenian Furniture
Zoho Sign's customer support sometimes does not respond at the proper time. Whenever we send them a message, they...
Read full review of Zoho Sign »
Deepa Govind
Zoho Product Consultant, Solution Architect, Creator Trainer at Homepreneur
The technical support are very supportive.
Read full review of Zoho Campaigns »
ClintonPowell
Founder & Recruiter at Java Shop
The support from Zoho Recruit is extremely efficient. I can chat with them online and they are responsive. I rate the...
Read full review of Zoho Recruit »
Hameez Tariq
Senior ZOHO Consultant at self-employed
Technical support from Zoho is not very good. They do not hire the right people to help. It takes three to four days...
Read full review of Zoho Projects »
Anonymous User
Skip Tracer | 10+Years Specializing in Unclaimed Money | Find Unclaimed Money | Finding Heirs at AURFS Pty Ltd trading as Money Catch
Customer Service: As a paid user the wait is usually around 48 hrs, it would be great as a paid user to always be...
Read full review of Zoho CRM »
Anonymous User
Solutions Consultant at a tech services company
They have gives us support when we have needed it.
Read full review of Zoho Analytics »
Anonymous User
Commercial Mortgage Associate at a financial services firm
I have not contacted them.
Read full review of Zoho Creator »
Anonymous User
Head of Human Resources at a manufacturing company
I've never contacted technical support. I cannot speak to how helpful or responsive they are in general.
Read full review of Zoho Recruit »
Mohd Raza Raza
Account Executive at Savex Technologies Pvt Ltd
The tool's support is good compared to other tools.
Read full review of Zoho Mail »
Anonymous User
Web Marketing
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Zoho Analytics »
Vamsi Vardhan
Technical support at Foresight Software Solutions Pvt Ltd
I can't speak to how helpful or responsive support is. I've never used them. There is one person that can help us...
Read full review of Zoho CRM »
Arijit_Das
Sales Manager at Value-Score Business Solutions
The customer support team for this solution are knowledgable. I would rate them an eight out of ten.
Read full review of Zoho Analytics »
Anonymous User
Cyber Security Consultant at a consultancy
Zoho has an online chat, so when we need support, we can either send questions through the online chat or we can send...
Read full review of Zoho Meeting »
Amit Upadhyay
Head Digital & Business Applications at a tech company
I haven't had any interaction with technical support yet; however, during pitching, when I was exploring the product,...
Read full review of Zoho Creator »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.