The tool enables the creation of projects and collaboration with team members by inviting them to the respective projects. Automation features include the automatic closure of tasks based on set criteria. The platform also sends reminders to track projects.
While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emails. The primary goal was to seamlessly merge the two platforms into a single interface. To achieve this, we engaged in API integrations and worked on aspects such as initializing, authentication, and access control.
It is easy to use and quite affordable. Reports are generated regularly, providing insights into ongoing and completed tasks. During sandbox meetings, there is no need for a separate sheet, as all relevant information is accessible within the application.