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NICE vs Salesforce

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
NICE
Based on 37 reviews.
Salesforce
Based on 903 reviews.
Latest Research
Overview
NICE Systems, Limited is an Israel-based company, specialising in telephone voice recording, data security, and surveillance. As well as systems that analyse this recorded data. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities. On July 28, 2009, Ze'ev Bregman was appointed as CEO, replacing Haim Shani, who stepped down to become the general manager of the Ministry of Finance of the State of Israel.
Salesforce.com is a cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management product, Salesforce also tries capitalizing on commercial applications of social networking through acquisition. As of 2015, it is one of the most highly valued American cloud computing companies with a market capitalization of $50 billion, It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index.
Sample Customers
NICE CXone
MoneyGram, Honeywell, Radisson Hotel Group, AAA, New Balance, MattressFIRM, Teleflora, Best Buy
NICE Sales Performance Management
American Airlines, Telefonica, Cable&Wireless, GoDaddy, Cablevisi‹n Argentina, Webhelp, UPC, The Home Depot, ING
NICE Performance Management
Closed-Loop Coaching
NICE Robotic Automation
HelpLine, Telefonica Spain, Banca Popolare Di Sondrio
Salesforce Service Cloud
Stanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva
Work.com
Varsity Spirit
MuleSoft RPA
1. Accenture 2. Aetna 3. Allianz 4. American Express 5. AT&T 6. Bank of America 7. Barclays 8. BNY Mellon 9. Capital One 10. Cisco 11. Coca-Cola 12. Colgate-Palmolive 13. Comcast 14. Deloitte 15. Deutsche Bank 16. DXC Technology 17. E&Y 18. FedEx 19. General Motors 20. GlaxoSmithKline 21. HSBC 22. IBM 23. Intel 24. Johnson & Johnson 25. JPMorgan Chase 26. KPMG 27. Liberty Mutual 28. Mastercard 29. McKesson 30. Merck & Co. 31.MetLife 32. Microsoft 33. Morgan Stanley 34. Nationwide 35. Nestlé 36. Nike 37. Novartis 38. Oracle 39. PepsiCo 40. Pfizer
Popular Solutions
Top Industries
Financial Services Firm
27%
Computer Software Company
12%
Manufacturing Company
6%
Healthcare Company
6%
Educational Organization
42%
Computer Software Company
10%
Financial Services Firm
7%
Manufacturing Company
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 27
Review 1 of 30
Technical Support
No Data Available
No Data Available
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