Jive Reviews

Name: Jive
Brand: Jive
Rating: 4.1 (10 reviews)

Vendor: Jive

4.1 out of 5

10 reviews
100% willing to recommend

1,157 followers

What is Jive?

The workplace has changed. It has become more mobile, and has become a place where communication and collaboration across all spheres of the business is key to success. This is where Jive comes in with its cutting-edge mobile portal, its enterprise social network, and its integrative platform that is compatible with current infrastructure and modern cloud applications.

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Jive is the #4 ranked solution in top Enterprise Intranet solutions, #7 ranked solution in top Corporate Portals, #10 ranked solution in top Knowledge Management Software, #14 ranked solution in top Enterprise Social Software, #33 ranked solution in top Enterprise Content Management solutions, and #36 ranked solution in top Web Content Management solutions. PeerSpot users give Jive an average rating of 8.2 out of 10. Jive is most commonly compared to SharePoint: Jive vs SharePoint.

Helped 816,406 peers since 2012

Featured reviews

it_user446067

Managing Director Business Change and Quality Assurance at Blue Cross & Blue Shield of Rhode Island

Stream activity could be better organized. Activities or content you are following will either be emailed to you or you follow in a stream. This is the largest issue to overcome for new people using the solution. When using email they receive way too many and it becomes noise. If they use streams, it's yet another thing to check along with email, IM, etc.

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it_user522963

Senior Associate Social CRM at Cognizant Technology Solutions

I would say the most valuable feature is the way permissions are handled for different spaces/areas Various business groups were able to collaborate effectively using this tool. UI design Easier integration of third-party tools I have used it for four years. I have not encountered any…

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it_user573516

Managing partner at a tech consulting company with 51-200 employees

The Jive-n concept of a digital workplace is backend integration. Users see one Jive-n interface and Jive-n makes calls to other systems. This means that Jive-n needs a lot of integration connectors to other systems, and they do that a lot. But it is not enough for our local market where recognized platforms are popular like Facebook, LinkedIn, and Twitter. There is a request to make more and more integrations to third-party products. When Jive makes an integration – users still see Jive interface, not the App interface. Let’s imagine your company uses Jive as a digital workplace. And you want to add new App into your DW. For Jive, you need to do a lot of backend integration so that the userd still see the Jive activity stream. The alternative to Jive's approach is visual integration. You make a widget that points to App X and when you click on this widget – it drives you to this App. So if you do visual DW approach – you just need to do a quite simple widget that gets a small bit of info from the App.

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Jive mindshare

As of November 2024, the mindshare of Jive in the Enterprise Content Management category stands at 0.2%, down from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Enterprise Content Management

Key learnings from peers

Last updated Nov 4, 2024

Valuable Features

Jive offers features like blogging, sharing, search, and mobile use. Users benefit from full integration with MS Office and Outlook. It provides customizable communication types and exceptional collaboration tools for effective document creation. Permissions are handled flexibly for various spaces. Organizations value two-way communication between executives and employees. Geographically dispersed teams build trust through photo features and discover useful insights, enhancing productivity. Users also appreciate the easy integration of new affiliates and gamification for user engagement.

"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."

Room for Improvement

Jive users suggest improvements in navigation and stream organization. New users face challenges due to excessive email notifications and multiple communication streams. UI design could offer easier bulk user addition and third-party integration, especially for platforms like Facebook or LinkedIn. Visual integration through widgets is also recommended. Enhancements in mobile app functionality and search engine indexing are needed. Reducing the number of features may help users overwhelmed by too many choices.

"The search engine could be improved and also provide some kind of indexing."

Service and Support

Jive customer service is consistently available, with support managed through an active online community where both Jive Software and members respond. Large enterprises receive custom support. Technical support in Europe is based in London, with responses considered excellent. Many find the standard support moderate, handling issues internally or upgrading to faster packages like Gold. The infrastructure uses open source components like Lucene, with a sizable technical staff ensuring thorough responses.

Deployment

The initial setup of Jive is largely straightforward and easy, with some users highlighting the need for expertise in Jive's architecture for complex configurations. Documentation and user knowledge contribute positively, though training is necessary to grasp its rich functionality. Menu simplification is suggested as a workaround. Support from Jive is commended.

Scalability

Jive demonstrates reliable performance, showing no trouble in handling increased volume. Feedback indicates consistent speed over time, with effective management of usage through server monitoring and admin portal. While most report no difficulties, some experiences include decreased performance with larger user bases. However, scalability is typically maintained without major instability, making Jive adaptable to varying demands.

Stability

Users largely report a stable experience with Jive. Most did not face stability problems, although one instance of a node encountering issues was mentioned. Improvements in redundancy have ensured better outcomes, with stability after initial setup. Updates on new on-premise versions may affect stability, and testing in a separate environment is advisable. For others, no disruptions were noted, indicating a consistent performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Jive Buyer's Guide for additional reliable information.

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Learn more about Jive

As a portal, Jive brings colleagues, content, and current news straight to your desktop or mobile device at the touch of your fingertips. The enterprise social software aspect of Jive connects business colleagues as never-before across geographical locations and throughout the organizational structure. The Jive platform is completely flexible and integrative, and will seamlessly integrate with current systems such as SharePoint and CRM tools, as well as cloud apps like Google Drive and Okta

Jive was previously known as Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n.