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OmniOmni mindshare

As of January 2026, the mindshare of OmniOmni in the Live Chat category stands at 1.3%, up from 0.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Live Chat Market Share Distribution
ProductMarket Share (%)
OmniOmni1.3%
LiveChat13.5%
NICE CXone10.8%
Other74.4%
Live Chat

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