We performed a comparison between Atlassian Confluence and OpenText Extended ECM based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals)."Many people enjoy its zero learning-curve."
"The templates are a valuable feature. You can make templates. There is a space inside where you can create pages. When you use the template, the page auto-generates text and images. You do not have to think about the structure of your page as well, which I think is a very good thing for a user. Because usually when you're in front of a blank page, it can be a bit dreadful to know where to start."
"It seems highly scalable. There are 500 end users using this solution."
"It has a very intuitive user interface, which every user able to manage the basic functionality of a PC will be able to work with and produce quite satisfactory results."
"As for valuable features, the team management features help us to share information very easily."
"There is a good library of templates for a wide range of needs."
"The most valuable features are the ease of creating documentation, as well as charts."
"I like the documentation. It's a central platform, and there are many things that I can do with it. I'm very pleased about it."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"An SAP user can store documents directly into OpenText without a connector."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"It's a very good solution."
"The product is considered expensive."
"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."
"Some aspects of the drawing perspective could be improved. When we upgrade a design and make technical architecture drawings to publish, we still use Visio first and then copy and paste it. If this feature were available on Confluence, it would be a useful tool."
"I would like to see more macros provided by the company included in the license."
"An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool that could be used for better interactions offline among users on a specific topic or discussion. That feature would make Atlassian Confluence better."
"When we have a project that we don't want to share with everybody but want people to know that it exists, there is no way to do this in Confluence. When a project is not shared, people cannot see that it exits."
"The flexibility and simplicity of this solution could be improved. We would also like the ability to add plugins."
"I think the couple of improvement areas would be around Markdown support and support for adding code."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"The solution's performance, stability, and consistency could be improved."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"The initial setup can get really complicated, and it takes time."
"The solution should work better with partners and be more developer-friendly."
"A dashboard with information would be nice to see."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews. Atlassian Confluence is rated 8.2, while OpenText Extended ECM is rated 7.8. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, Office 365, SharePoint and Zendesk, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Hyland OnBase and OpenText Core.
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