Best Managed Collaboration Services

What are Managed Collaboration Services?

Managed Collaboration Services provide companies with a streamlined way to facilitate teamwork by managing and supporting communication tools and platforms.

The top 5 Managed Collaboration Service solutions are CDW Managed Collaboration Services, Avanade Managed Services, Infosys Unified Communications Collaboration, Accenture Digital Workplace and NTT Managed Collaboration and Productivity Services, as ranked by PeerSpot users in January 2025. CDW Managed Collaboration Services received the highest rating of 0.0 among the leaders and is the most popular solution in terms of searches by peers, and Avanade Managed Services holds the largest mind share of 25.0%.

These services allow organizations to concentrate on their core activities while experts handle the management of various collaboration tools. Managed Collaboration Services include maintenance, security, and updates, ensuring that communication platforms operate efficiently and securely. Leveraging these services can mitigate technical challenges and reduce downtime for enterprises.

What are the critical features of the solutions?

24/7 Support: Continuous technical support to resolve issues promptly.
Security Management: Ensures robust data protection and compliance with regulatory standards.
Platform Integration: Seamless integration with existing business systems.
Regular Updates: Keeps software up to date with the latest features and security patches.
User Training: Provides training for employees to maximize the effectiveness of collaboration tools.

What benefits or ROI should users look for?

Increased Productivity: Employees can focus on their tasks without technical disruptions.
Cost Savings: Reduces the need for in-house IT resources and infrastructure costs.
Enhanced Security: Protects sensitive business data from breaches.
Scalability: Easily adjusts to the changing needs of the organization.
Improved Collaboration: Facilitates better communication and teamwork among employees.

Managed Collaboration Services have been successfully implemented in industries such as healthcare, finance, and education. In healthcare, they ensure compliance with privacy regulations while enabling secure communication among staff. Finance organizations use these services to protect sensitive financial data, while education institutions benefit from improved collaboration among faculty and students.

Managed Collaboration Services help organizations optimize their collaboration tools, leading to better efficiency and security. By offloading the management of these tools, organizations can focus on their primary objectives.

Managed Collaboration Services solutions mindshare

As of February 2025, in the Managed Collaboration Services category, the mindshare of CDW Managed Collaboration Services is 23.2%, down from 23.8% compared to the previous year. The mindshare of Infosys Unified Communications Collaboration is 16.1%, down from 16.7% compared to the previous year. The mindshare of Avanade Managed Services is 25.0%, down from 28.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Collaboration Services

Top Managed Collaboration Services products

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#1 Ranked

CDW Managed Collaboration Services

CDW Managed Collaboration Services provides overall IT support for a vast amount of systems. This managed service provider helps to manage corporate infrastructure. CDW Managed Collaboration Services specializes in remote systems management and phone systems. Users can receive this service from anywhere and not only in their office space. This service can be used for network overhaul, phone system management, printer projects, SIP-based phone systems, and much more. This management service provides its users with a clear head space.

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Avanade Managed Services

Collaboration technologies are continually changing the way people work. Enterpriseseager to keep pace with the possibilities for demanding business users are turning tomanaged service providers to maximize their Microsoft investments in collaboration.As a Microsoft collaboration specialist, Avanade helps enterprises unlock the value inMicrosoft investments so you can provide the latest innovations to your community ofusers and respond faster to the needs of your business.

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Infosys Unified Communications Collaboration

As organizations look into the Business Continuity Planning (BCP) across the world, they are rapidly deploying or upgrading unified communication solutions to enable world-class communication and collaboration infrastructure. The number of devices and applications in an organization have been increasing exponentially. Coupled with a highly mobile workforce, the demand for high-volume messaging, call sharing, video and meeting capabilities are the need of the hour. Unified communications and collaboration provides benefits to enterprises by providing real-time unified access to interactions, through integration of multiple communication platforms that have the potential to offer seamless user experience.

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Accenture Digital Workplace

Digital Workplace and Collaboration A great Workplace Experience is no longer a nice to have, it’s a must have. You either change the workplace or hinder the workforce.

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NTT Managed Collaboration and Productivity Services

Engage your employees with outstanding collaboration experiences, driving productivityMaximize your employee productivity with secure collaboration tools and solutions, anytime, anywhere. Choose from a range of vendor solutions including voice, video, messaging, presence, and conferencing on your choice of deployment model: on-premise, hosted, cloud, or hybrid cloud. Drive continuous improvement and management insight from our global, scalable services that provide the data and analytics you need.

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Wipro Collaboration Services

Maintain a winning messaging and collaboration platform, backed by the experience of a partner supporting more than 1,500,000 mailboxes globallyWipro provides clients with full-featured and secure access to enterprise email and collaboration services that meet the needs of a distributed workforce. Our Messaging and Collaboration service monitors and supports more than 1,500,000 mailboxes globally, giving us the width of experience necessary to consult, build, operate and support services on platforms like Microsoft Exchange and IBM Lotus Notes. Our service includes functionalities such as email search, trend analysis and reporting, language pack support, antivirus/ antispam, encryption and presence integration, enabling the complete range of email and collaboration capabilities.

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DXC Intelligent Collaboration Services

Increase employee engagement and productivity with DXC intelligent collaboration tools and unified communications, with strong integration, training and networking.

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Cognizant Virtual Workplace

Be virtual. Be secure. Be resilient.It goes without saying that the way we work will never be the same again. For business and IT leaders, the challenge ahead is to find ways to achieve real enterprise resilience and create a catalyst for moving forward. To meet this challenge, Cognizant’s Virtual Workplace solution elevates the employee experience and boosts productivity, securely and from anywhere. Imagine that your teams are productive and engaged, regardless of work location. Imagine they can securely connect to each other, and access the right information and resources whenever they’re needed.

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AWS Clean Rooms

AWS Clean Rooms is a collaborative data analysis tool enabling businesses to securely analyze and share datasets without exposing raw data. It empowers users to gain insights while maintaining strict privacy controls, enhancing data-driven strategies.

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