Service and Support
AWS Trusted Advisor customer service and support are rated highly. Users consistently express satisfaction with their technical assistance, emphasizing a strong focus on customer needs. Some mention a ten out of ten rating but note an additional cost. Many users have not needed to contact customer service, which they view as a positive sign, attributing it to their proficiency in handling issues independently, giving an eight out of ten rating.
Deployment
AWS Trusted Advisor's setup is straightforward, requiring only an email to access the basic configuration. With a professional license, all features become available. It is embedded in AWS and requires no additional installation. Enabling at the organizational level involves accessing AWS Organizations and setting permissions. While setup is almost automatic and quick, many opt for the free version to avoid costs, although the paid version offers comprehensive features.
Scalability
AWS Trusted Advisor provides excellent scalability, supporting organizations of various sizes. Accessible to admin and end users with AWS access, it's particularly useful for larger businesses with compliance needs. As AWS services expand, Trusted Advisor efficiently scales, offering automated checks and recommendations to optimize costs, security, performance, and fault tolerance. While its scalability is highly rated, costs can increase with usage. It's not compatible with non-AWS environments. Security teams frequently utilize Trusted Advisor for insights.
Stability
AWS Trusted Advisor is consistently stable, with no bugs or glitches, and it does not crash or freeze. Users experience no downtime or issues during scaling. AWS ownership ensures exceptional reliability and constant recommendations for enhancing stability, security, and cost efficiency. While occasional issues might arise with any software, Trusted Advisor's performance remains robust and dependable. Many rate it highly, praising its seamless operation and dependable insights into AWS environments.