Service and Support
Cisco Intersight's technical support team is available 24/7, with knowledgeable engineers addressing issues promptly. Users highlight professionalism during prolonged incidents, emphasizing responsiveness and expertise. Many rate the support highly, though opinions vary, with some rating it eight out of ten and others finding it less impressive. Cisco partners benefit from direct communication with cloud specialists, enhancing their experience. Overall, users appreciate the support provided during heavy workloads and complicated issues.
Deployment
Cisco Intersight's initial setup is generally considered easy, with many rating it between three to five in simplicity. It can be deployed on-premises or as a cloud option, requiring often minimal staffing. In some cases, implementation may take longer due to complexity and technical skills required. IT team members and administrators play a key role in the deployment process, and exploring new Cisco technology can be enjoyable for those involved.
Scalability
Cisco Intersight is highly scalable, allowing flexible expansion to meet varying requirements. Users from different companies confirm its adaptability in scaling environments without added configuration or maintenance efforts. Typically used by a limited group of system administrators, the platform can support increased usage as needed. Its cloud-based nature ensures seamless scalability, making it suitable for organizations with evolving needs and minimal operational demands. Many users consider its scalability to be excellent.
Stability
Users note Cisco Intersight as generally stable, though stability issues arise with new features. Stability scores vary, with some rating it a three and others a ten. Upgrades are a prominent challenge, with users often advised to opt for a previous version for better performance. Long-term and feature upgrades differ, requiring new batches for vulnerability fixes. Despite these concerns, many find the stability satisfactory, with no significant stability issues reported.