We performed a comparison between Cisco Intersight and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Intersight can validate our environment."
"The product has good integration."
"Cisco Intersight has valuable features for workflow automation and inventory administration."
"We enjoy having an inside view of all the data centers and all the EdgeX nodes within a single portal rather than going into the EdgeX connections one by one."
"I like Intersight because of the integration with HashiCorp, Kubernetes, and each cloud because Intersight is the IO module."
"Scalable portfolio of services for remote device management, with good cloud integration. It's also easy to set up."
"What I like most about Cisco Intersight is its manageability."
"Our organization uses Cisco Intersight since it helps manage our physical infrastructure."
"Has service mapping, impact management, metric intelligence and health of analytics."
"It is a market leader and is very implementation-friendly. Developers have a clear understanding of how the solution works, and it is mature enough to handle different client needs."
"The scalability of ServiceNow is good."
"I like the tool's CMBD connection with Discovery. The solution is also flexible."
"It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything."
"The dashboard maintenance is very good, and the tool doesn't get stuck."
"The solution is very capable and user friendly."
"It is a stable solution. I have not experienced any system outages during my time using the solution."
"The solution needs some enhancement in order to build the cluster in two nodes."
"In the future, the solution needs to plan on an extension to cover a broader range of objects since, at present, there are some Cisco devices within the range of Intersight UCS that it can't manage."
"It's a very complex solution."
"An area for improvement in Cisco Intersight is automation. It needs more automation capabilities. Apart from enhanced automation, I want Cisco Intersight to integrate with third-party monitoring tools in its next release."
"The product could be easy to use."
"The unique problem with Cisco Intersight is that it's not supporting some players."
"Cisco Intersight needs some improvement in terms of stability. Hybrid cloud management and proper hyperscaler tie-up are other areas for improvement."
"The product's setup should be easier."
"The solution's licensing model is a bit complicated. It should be simple and easy for people to understand."
"Even though they call it low code there are a lot of customizations needed, especially from an ITOM standpoint."
"The solution needs to add mobilization, where we can connect mobile devices or wireless devices to do wireless scanning and bring assets into the database."
"The pricing of some modules is higher because they are sold in packages. If we need something specific, we cannot take it individually."
"ServiceNow IT Operations Management could be improved by providing more user customization options."
"The setup and deployment could be simplified, and the pricing could improve."
"It should have better integrations with other solutions."
"ServiceNow IT Operations Management could do a little bit better with integrations. Integrating ServiceNow IT Operations Management with CMDB processes needs a little more work."
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Cisco Intersight is ranked 14th in Cloud Management with 10 reviews while ServiceNow IT Operations Management is ranked 9th in Cloud Management with 35 reviews. Cisco Intersight is rated 7.8, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Cisco Intersight writes "Helps know whether a solution is deployed correctly, but the automation capabilities are difficult to use". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Cisco Intersight is most compared with Cisco UCS Manager, HPE OneView, IBM Turbonomic, VMware Aria Automation and VMware Aria Operations, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our Cisco Intersight vs. ServiceNow IT Operations Management report.
See our list of best Cloud Management vendors and best IT Infrastructure Monitoring vendors.
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