CTERA Enterprise File Services Platform Reviews

Name: CTERA Enterprise File Services Platform
Brand: CTERA
Rating: 5 (3 reviews)

Vendor: CTERA

4.7 out of 5

3 reviews
100% willing to recommend

217 followers

What is CTERA Enterprise File Services Platform?

The CTERA Enterprise File Services Platform provides a cloud-native global file system over public and private object storage, revolutionizing the world of hybrid cloud data solutions. Enhanced by a rich data services ecosystem, CTERA enables enterprises to gain full control of their data for optimal edge performance, data insight, and governance. The platform focuses on security, providing features like data encryption, access controls, and ransomware protection. Centralized management tools enable efficient data control and monitoring. The platform is being used to replace legacy NAS and file servers, especially at remote locations, and simplify backup and disaster recovery of file data while providing the flexibility of multi-cloud deployments with infinite scalability. CTERA is at the core of hybrid cloud transformations of some of the world’s largest banks, healthcare organizations, global media groups, and government agencies, in deployments that scale to tens of petabytes.

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CTERA Enterprise File Services Platform is the #4 ranked solution in top Cloud Storage Gateways, #5 ranked solution in top File System Software solutions, #9 ranked solution in top Cloud Migration solutions, #11 ranked solution in top NAS solutions, #13 ranked solution in top Cloud Storage solutions, #14 ranked solution in top Disaster Recovery Software, #14 ranked solution in top Content Collaboration Platforms, and #19 ranked solution in top Cloud Backup solutions. PeerSpot users give CTERA Enterprise File Services Platform an average rating of 9.4 out of 10. CTERA Enterprise File Services Platform is most commonly compared to Veeam Data Platform: CTERA Enterprise File Services Platform vs Veeam Data Platform. CTERA Enterprise File Services Platform is popular among the small business segment, accounting for 64% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 60% of all views.

Buyer's Guide

CTERA Enterprise File Services Platform

October 2024

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Featured reviews

Igal Muginstein

Engineering & Network Division Storage, Backup & Os Team Manager at a comms service provider with 5,001-10,000 employees

First and foremost, flexibility is highly valuable. I can separate different workloads across various hardware platforms depending on the implementation, without being locked into a particular vendor’s hardware. For example, if I need a special filer for home directories to optimize performance or accessibility, we can create separate virtual machines. We also maintain a large archive because we need to store call recordings from our call center for seven years due to regulatory requirements. By using different virtual machines, we can separate data according to implementation needs and SLAs. Managing the data is simple since the platform operates on a virtual machine. The interfaces are user-friendly, and after two to three hours of training, our support staff is capable of using the interface to assist customers with file restoration. Adding new infrastructure, servers, and virtual machines is straightforward.

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Richard Saini

Lead Infrastructure Architect at a financial services firm with 501-1,000 employees

File replication and versioning seem to work very well. We did have some challenges at the beginning, but all of that has been resolved now. It works very well. It does what our users require. Replication is excellent. We needed that, and the versioning is also pretty important. One of the reasons we chose CTERA Enterprise File Services Platform was the requirements we had to have ransomware protection. Our existing solution at the time would not have met those requirements of being able to restore from a ransomware incident. What we wanted from a platform was the ability to restore a snapshot or restore a file system or data back to a previous point in time, and CTERA Enterprise File Services Platform offered us that. Availability was a very key feature of why we liked the solution. It is effectively like the disaster recovery feature, and that also lends itself to replication. It works very well for our ransomware recovery objectives. There is business growth due to being able to offer greater storage capacity for them. Before, we were running into storage limitations, and now that we have enabled CTERA, we can accommodate more data and users. When it comes to reduction in recovery time objectives, we have not used it in that way. However, we are anticipating that our recovery time objectives will come down from over a month to hours or days. Recovery point objectives will also effectively be down to hours. It is hard to say how much it has freed up IT resources for other projects or tasks. Now that it is fully implemented and fully working, we are spending a lot less time looking after it. It has drastically reduced the amount of time we used to spend on backups. It is hard to provide the metrics, but six hours a month or something like that would be fair. The ransomware recoverability feature has definitely helped with our data protection mandates. It has reassured our security teams that we are in a good place with regard to securing the data and being able to recover the data.

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James Payne

Head of Technology at Glenn Davis Group Inc.

CTERA has been particularly capable of keeping all of our workstations backed up. That became a critical feature for us during the pandemic when computers were rarely in the office. Everybody went off-site with their computers, and we were accustomed to working with a centralized storage infrastructure where people would come to the office and connect to the server to use, create, and modify files. Everything was done directly to that server. When our staff was no longer coming to the office, some of the file creation was in jeopardy because they were no longer working directly off the file server. Those backups became crucial to keeping the data safe on their local drives. The ability to access our centralized data through a browser interface and an edge filer with SMB or NFS access has made it an excellent solution for us.

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Valuable Features

Users appreciate CTERA Enterprise File Services Platform for its robust security, seamless cloud integration, and scalability. They highlight its ability to handle large data volumes efficiently, reliable file sharing, and backup capabilities. The platform’s ease of deployment and management, combined with comprehensive support, helps users maintain operational continuity. CTERA’s versatility in integrating with various cloud services and its strong data encryption are continually noted as vital aspects appreciated by users.

"The solution provides substantial flexibility, allowing the separation of workloads across various hardware platforms without vendor lock-in. This flexibility makes it adaptable to future infrastructure changes."
"CTERA has been particularly capable of keeping all of our workstations backed up. That became a critical feature for us during the pandemic when computers were rarely in the office. Everybody went off-site with their computers, and we were accustomed to working with a centralized storage infrastructure where people would come to the office and connect to the server to use, create, and modify files. Everything was done directly to that server."
"Our main reason for going for this solution was the uncontrollable growth of file data. It was unsustainable on our previous platform or technology. We needed something scalable like CTERA, so it was the scalability that we required."

Room for Improvement

CTERA Enterprise File Services Platform could improve its speed and ease of deployment, as well as enhance its support for file sync and collaboration features. Users have mentioned that it needs better integration capabilities and more comprehensive reporting tools. Additionally, the system's learning curve is steep and documentation could be more thorough to assist users in setup and troubleshooting processes.

"I am looking for a process where version upgrades do not impact the customers. There is no downtime."
"The web portal that our users access to view data and backups could be optimized. CTERA could apply some of the improvements made to their administrative interface on the user side. The administrators are a much smaller group of people than the users, so it would be helpful if they targeted user experience resources to them."
"More monitoring from the platform would be good. There is some monitoring, but it is paid. It is a chargeable service. It would be good for that to be included in the base."

ROI

CTERA Enterprise File Services Platform has demonstrated a positive return on investment by significantly reducing overhead costs, simplifying data management, and enhancing collaboration across departments. The centralized storage and seamless integration with existing infrastructure have increased operational efficiency and data security. Additionally, the quick deployment and user-friendly interface have minimized training expenses and downtime, contributing to a streamlined workflow and improved productivity.

Pricing

CTERA Enterprise File Services Platform offers flexible pricing tailored to enterprise needs, starting from $50 per user annually. Users appreciate its scalability and robust security features, though some suggest exploring customized plans for large deployments. Discounts for multi-year commitments are available. Potential buyers should contact CTERA for precise pricing based on specific requirements and deployment scale.

"It is hard to compare the costs if we want to retain the same model of a separate high-performance storage or certain things, but it is one of the cheapest solutions available in Israel."
"CTERA's pricing model is competitive compared to other companies that achieve the same thing. Their closest rival is Nasuni, and CTERA is significantly more affordable than Nasuni."
"It is fairly priced.I am not too involved in the pricing of what we used to pay, but it would have reduced the cost of ownership. I cannot give a figure, but the EMC solution was very expensive compared to CTERA."

Popular Use Cases

Many users deploy CTERA Enterprise File Services Platform for secure, scalable cloud storage and efficient file sharing. They emphasize its robust data protection and seamless integration with various IT infrastructures. Users appreciate backup capabilities and strong data encryption. The platform is frequently highlighted for remote work support, ensuring accessibility to files from any location. Additionally, users mention its administrative ease and ability to consolidate file services across different environments.

Service and Support

CTERA Enterprise File Services Platform receives praise for excellent customer service and support. Users appreciate quick response times, knowledgeable staff, and effective solutions to issues. Many find the support team responsive and accommodating, providing clear guidance and assistance. Some users highlight the consistent reliability of services provided by the support team. Positive experiences with technical support contribute to a favorable perception of CTERA Enterprise File Services Platform among users.

Deployment

Users describe CTERA Enterprise File Services Platform's initial setup as straightforward and easy to configure. They appreciate the detailed documentation and find the integration process to be seamless. Most mention that the platform has intuitive steps and provides clear guidance throughout. Users value the minimal technical expertise required to get started, emphasizing that the setup process is quick and efficient. CTERA Enterprise File Services Platform impresses with its user-friendly installation and configuration approach.

Scalability

CTERA Enterprise File Services Platform is highly scalable, supporting seamless growth for businesses of various sizes. Users appreciate its ability to handle large volumes of data efficiently. Flexibility in deployment across on-premises, cloud, and hybrid environments is praised. Many find it easy to integrate with existing systems. Positive feedback highlights its robust performance during heavy workloads and its suitability for geographically distributed teams.

Stability

Users praise CTERA Enterprise File Services Platform for high reliability, citing minimal downtime. They appreciate its robust architecture and efficiency in managing large volumes of data. Some highlight its seamless integration with existing infrastructure and strong data protection features. Clients note it consistently meets high performance expectations, ensuring secure and effective file sharing and collaboration. Concerns are rare, primarily focusing on occasional latency issues in remote access scenarios.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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