DX Performance Management Reviews

Name: DX Performance Management
Brand: Broadcom
Rating: 4.1 (31 reviews)

Vendor: Broadcom

4.1 out of 5

31 reviews
96% willing to recommend

854 followers

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What is DX Performance Management?

CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform. It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN).

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DX Performance Management is the #2 ranked solution in top Infrastructure Capacity Planning solutions, #2 ranked solution in top DX NetOps solutions, and #32 ranked solution in best Network Monitoring Tools. PeerSpot users give DX Performance Management an average rating of 8.2 out of 10. Based on the analysis of the 31 most recent DX Performance Management reviews, the overall sentiment is positive, with a sentiment score of 6.9. (Among the highest in the category). DX Performance Management is most commonly compared to DX Spectrum: DX Performance Management vs DX Spectrum. DX Performance Management is popular among the large enterprise segment, accounting for 72% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 28% of all views.

Buyer's Guide

DX Performance Management

November 2024

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Featured reviews

Sandip Kheni

Lead Developer at STL - Sterlite Technologies Limited

We experience disconnections between the solutions own components. In the last five years, there have been many intermittent connection issues with the four components and we still don't know the reasons. The solution has issues when loading groups that have been created in the application interfaces. It would be nice to have a mobile application. In the current industry and technical word, the mobile phone is the only thing that is always in your hands. Other Broadcom products have mobile applications but the solution doesn't offer one. It would be great to view device parameters and view or download graphs from a mobile device.

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Anna Trybuszewska-Poziemska

Tool Architect at ATOS

Downloads and records are the most valuable features. Thresholding is also very valuable for us, and from my point of view, the solution offers a lot of possibilities for reporting. This is very nice and useful. Data aggregation is also a very useful thing. I can prepare the report very fast, and I can prepare one report for a lot of technologies.

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reviewer2115324

Senior Lifecycle Operations Engineer at a engineering company with 10,001+ employees

The benefits I've seen are in troubleshooting scenarios of the software. For example, if the internet is not functioning as it would, we can see where the degradation in the performance is happening. The solution has provided us with the proper insight to analyze that and see that it's not actually that the service is not functioning properly, and see, for example, that the service needs to be increased as maybe it's not adequate for our usage. For example, let's say, we're pushing out 10 GBs of data, and our service is only at 8 GBs. We're maxing out on the service, which is what is actually causing the slowdown. Knowing that we can take the proper action to upgrade. It also allows us to present evidence to go after additional funding to increase the capacity of the service.

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DX Performance Management mindshare

Product category:

As of November 2024, the mindshare of DX Performance Management in the DX NetOps category stands at 32.6%, down from 41.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

DX NetOps

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

DX Performance Management offers netflow data analysis, quick network visibility, integration with multiple CA products, customizable dashboards, and comprehensive alerting. Users appreciate its ease of use and data integration from varying sources into a single view. Strong reporting capabilities and scalability allow for efficient data collection and monitoring across vast network infrastructures. The platform’s out-of-the-box dashboards and multi-tenanted architecture provide users with insights and performance metrics, facilitating quicker decision-making and proactive issue resolution.

"The tool helps us understand network performance."
"Great dashboards and good integration with other solutions."
"What is most useful is visibility."

Room for Improvement

DX Performance Management needs enhanced integration with UIM and tools like Splunk. It requires better reporting capabilities with expanded object display and duplicating options. The database should have higher availability, improved multi-tenancy, and seamless data center transition. It also needs efficient cloud monitoring, improved response times for updates, and global synchronization. More certifications, device recognition, and a mobile app would be advantageous. Integration of role-based access, alerts, and online training would also improve user experience.

"DX Performance Management should increase high availability. If one of my two data centers goes offline and the other is operational, I need a seamless transition from the primary to the secondary data center. It's crucial to maintain consistent monitoring of the devices during this transition. Therefore, I require continuous, 24/7 monitoring of my system using this tool."
"Policies could be improved."
"Even though we can see when something is not available, it would also be it would be nice if some sort of alerting took place to that you could know immediately if something went down."

Pricing

The pricing details for DX Performance Management are not provided in the reviews. The solution requires a license, which is purchased every three years with the option for multiple contracts. The price has been increasing annually, yet is still considered affordable. The licensing process is described as straightforward, regardless of the number of devices to be monitored.

"The tool's pricing is based on the number of network devices."
"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."
"I like the licensing model because it's device-based."

Popular Use Cases

Users primarily deploy DX Performance Management for network monitoring, alerting, trend analysis, and capacity planning. It assists in incident management, performance baselining, fault management, and gathering SNMP data from network devices. It provides insights into network health, enabling organizations to respond to potential issues proactively. Many leverage it for customer network performance visibility, real-time monitoring, data analytics, and reporting for routers and switches. Multiple deployments showcase versatility in performance and event management.

Service and Support

DX Performance Management's customer service is praised for being responsive and knowledgeable. Users note rapid issue resolution and appreciate the follow-up. Some users mention occasional delay, especially with complex issues or escalations. Technical support quality is mostly high across regions, although a few challenges with international divisions like India are reported. Support teams, including engineers, effectively address typical problems, often requiring collaboration with engineering for more complicated configurations or troubleshooting steps.

Deployment

Some find DX Performance Management's initial setup complex due to components and security requirements, while others see it as straightforward with the right guidance and architecture. Assistance from CA and detailed documentation can ease the process. Security settings and server configurations often pose challenges. Experiences vary, with some needing extensive resources and time, while others achieve quick, easy installations. Proper planning and root access improve outcomes significantly for many.

Scalability

DX Performance Management offers high scalability, handling thousands of devices without issues. Users report smooth horizontal scaling and efficient data center integration. Some challenges with redundancy and specific functionalities were noted, but scalability remains a key strength. Larger organizations leverage its ability to manage extensive interfaces, with some reaching near-system limits. Reports suggest mixed experiences with functionality integrations, but overall, DX Performance Management accommodates substantial enterprise demands and device monitoring efficiently.

Stability

DX Performance Management is praised for its stability. Users rarely encounter issues, though some mention specific challenges with database requirements and patches. Most users find it reliable without unexpected crashes. Stability improvements over recent years are noted, with occasional concerns about component updates. Some users point out older versions might show less stability; however, updated versions typically address any past issues. Few connectivity concerns or data gaps are mentioned, with reliability ratings ranging from 7 to 8 out of 10.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our DX Performance Management Buyer's Guide for additional reliable information.

Review data by company size

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Top industries

By visitors reading reviews

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

11%

Educational Organization

Real Estate/Law Firm

University

Government

Hospitality Company

Retailer

Energy/Utilities Company

Insurance Company

Logistics Company

Wholesaler/Distributor

Aerospace/Defense Firm

Engineering Company

Healthcare Company

Media Company

Outsourcing Company

Recreational Facilities/Services Company

Comms Service Provider

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Learn more about DX Performance Management

The platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.

Combined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.

DX Performance Management was previously known as CA Performance Management .

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DX Performance Management customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG