The integration to the other products that we use: NFA, we use ADA, we use Spectrum; and CAPM integrates all those into a single pane of glass.
DX Performance Management integrates with multiple tools to streamline data consolidation, reducing outages by proactively identifying issues while offering data visualization and reporting. Though scalable for carrier-grade services, challenges remain with Business Hours Filtering and IP SLA data. Customer service is well-regarded, yet the upgrade process is complex, and Performance Center lacks features, prompting UIM purchase. Issues with database interconnections and limited certifications for device deployment further complicate its deployment.